Ken Dunaway
Ken Dunaway at Autohaus on Edens

Ken Dunaway | Page 36

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
4.8
469 Reviews
4.8

469 Reviews

Write a Review

469 Reviews of Ken Dunaway

November 18, 2019

Dealership Rating
Employee Rating

Service Ken is awesome. He always is attentive and keeps me in the loop on where we are at with the service. He is a major reason why we continue to service More

by GPOULOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 14, 2019

Dealership Rating
Employee Rating

Great experience! My new car had a minor issue and Ken at Autohaus could not have handled it better. The job was done correctly the first time, my car is perfect, and K More

by tom.gobeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 08, 2019

Dealership Rating
Employee Rating

airbag recall After long delays in getting proper parts, it was very easy to set the appointment for the recall. at the same time they performed an inspection on va More

by SDERDIGER
Recommend Dealer
Yes

November 05, 2019

Dealership Rating
Employee Rating

Great service love coming to this dealership I am doing it for the last 40 years. Ken Dunaway always takes good care of me and his customers. More

by TZURTALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 04, 2019

Dealership Rating
Employee Rating

Always great service. I was pleased as always with the professional and prompt and competent service They fixed my tire. Ken is top notch to deal with Thank you More

by 24SGF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 30, 2019

Dealership Rating
Employee Rating

Leaks in the hatch I washed my car in another car wash and realized that the leak was even greater than the “fix” earlier, which means that no one fixed it. We lost tim More

by LADYWEST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Eddie Garcia , Prem Parikh

Nov 05, 2019

Autohaus on Edens responded

Hello, We are very sorry you feel your issue is not resolved. Unfortunately, the vehicle's sunroof seals are not made for the extreme amount of water pressure from your car washes jets. We not only took your car to that car wash twice, we brought a car from our inventory just to confirm the pressure is the issue. Neither vehicle leaked in normal car washes, rain, or hose tests. Please feel free to come in and see us to review the video from your car washes jet streams.

October 21, 2019

Dealership Rating
Employee Rating

Great Place to Buy a Car Kevin James is top notch, not pushy, but very responsive. He and I spoke months ago, and he did not call me every day, but when i finally did he made More

by LAA312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin James, Mike Mesic, Amanda Youkhana

October 18, 2019

Dealership Rating
Employee Rating

Great Did not do more than my car needed and even got a recall done while my car was in for service. Snow tires installed and they recommended that the wip More

by QUILTERJAMIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 08, 2019

Dealership Rating
Employee Rating

Very good Friendly and professional service. New loaners. Car was returned clean with all service done properly. I am glad to own c Mercedes which I bought at More

by JMDRIZIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 04, 2019

Dealership Rating
Employee Rating

Great Customer Service 2nd time bringing my car in and everything was great. Great customer service plus my car was done in a timely manner as promised. Check in and check o More

by RSHAH816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
36
...

Dealership Inventory (273 Vehicles)

new 2026 Mercedes-Benz GLE 350 car, priced at $77,965
2026 Mercedes-Benz GLE 350
new
Polar White exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz GLC 300 car, priced at $32,444
2022 Mercedes-Benz GLC 300
used
Lunar Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $75,715
2026 Mercedes-Benz GLE 350
new
Obsidian Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz AMG GLE 63 car, priced at $145,385
2026 Mercedes-Benz AMG GLE 63
new
Moonlight White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLE 350 car, priced at $71,335
2026 Mercedes-Benz GLE 350
new
Black exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLE 450 car, priced at $71,990
2026 Mercedes-Benz GLE 450
used
Polar White exterior
Automatic
All-wheel Drive