Ken Feck
Ken Feck at Crown Volvo Cars

Ken Feck | Page 11

General Manager

Crown Volvo Cars

6001 34th Street North
St Petersburg, FL 33714

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4.8
144 Reviews
4.8

144 Reviews

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144 Reviews of Ken Feck

June 20, 2019

Dealership Rating
Employee Rating

DON'T WORK WITH ANYONE ELSE... ASK FOR MARY MATTINGLY I was pleasantly surprised Mary was very professional and courteous and that was what I was looking for in a salesperson. Left here with a beautiful C More

by PEPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Mattingly, Samantha Scollo, Fred Woods did my Finacing.

Jun 24, 2019

Crown Volvo Cars responded

Thank you for your time and your kind review. We are pleased to hear that Mary was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

June 18, 2019

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Great experience! Made new Volvo customers out of us! Our first visit to a Volvo dealership. We enjoyed working with Mary and Ken. Mary was knowledgeable and made Volvo customers out of us. Absolutely, lo More

by k-S90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Mattingly

Jun 19, 2019

Crown Volvo Cars responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

June 17, 2019

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Employee Rating

Above and Beyond George made this usually cumbersome experience so amazing.... his customer service is impeccable. The General Manager and Finance Officer was equally More

by jessicacrumb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Guirguis, Fredrick is the mannnnnnn.

June 16, 2019

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Employee Rating

Amazing personnel and experience We were extremely happy with the service, professionalism, patience and knowledge of George Guirguis and Ken Feck at this Volvo dealership. They both More

by Pat and Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Guirguis, Samantha Scollo

Jun 17, 2019

Crown Volvo Cars responded

Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. We look forward to seeing you next time you stop by!

June 03, 2019

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Employee Rating

Outstanding Customer Service I have purchased many vehicles over the last 40 years, Crown Volvo is the Best Experience so far! From the great selection to the ease of purchase, al More

by Russ Nalbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Gunnett, Derrick Smith

Jun 05, 2019

Crown Volvo Cars responded

Thank you so much for your amazing review, Russ! We are overjoyed that we had the opportunity to work with you, and that you found your first experience at our dealership to be so exceptional! Our customers' satisfaction is what we aim for, and we are so proud to have earned your confidence as well. We look forward to continuing to provide you with the same quality service in the future. Big congratulations on your new vehicle!

May 31, 2019

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Miserable service experience This has to be the worst car service department in Pinellas County...shoddy work, poor service, unpleasant staff, impossible to reach via phone...I ca More

by J Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Tessitore , Deborah Hammann, Samantha Scollo, Derrick Smith

Jun 18, 2019

Crown Volvo Cars responded

Dear J Adams, Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our service department and we sincerely apologize that you feel that your experience was not satisfactory. We have contacted everyone in our database with a name that is similar to the name used on your review and all of the customers contacted say that they did not write this review. It appears that, unfortunately, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Would you kindly call me at the dealership on 727.530.0602 or email me at dhammann@crowncars.com at your earliest convenience please? Sincerely, Deborah Hammann, Service Manager

Sep 02, 2019

J Adams responded

Deborah, I called you and left voicemails but you did not return my call. Given my previous experience, this was not surprising but still ironic and worth noting.

April 26, 2019

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Employee Rating

Best experience ever! We had the best experience we’ve ever had with purchasing a new vehicle at Crown Volvo. From our salesperson George Guirguis, to the financial manage More

by b75keen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Guirguis, Bill Gunnett

Apr 30, 2019

Crown Volvo Cars responded

Congratulations on your new XC90! It is so great that you decided to buy Volvo, and we are thrilled to hear how happy you are with your decision! We are overjoyed that George and our team could make your buying process so exceptional, and we thank you for allowing us to assist you with this awesome purchase! We wish you safe travels and hope to serve you again in the future.

April 18, 2019

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Employee Rating

Excellent Experience This Dealership is the best at displaying the best of team work. Other sales men and service people all work together, to give the buyer a comfortabl More

by kdibra2557!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Tessitore , George Guirguis, Bill Gunnett

Apr 19, 2019

Crown Volvo Cars responded

Hi Gus, Thank you so much for your amazing review! We are honored to hear how highly you think of our dealership, and you are correct in saying that your satisfaction comes first to us! We are so glad to have you in the Volvo family, and we look forward to continuing to provide you with exceptional dealer experiences in the future.

April 15, 2019

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Excellent service at Crown Volvo & Brian Tessitore! I have used Crown Volvo and the excellent customer service offered by Brian Tessitore for several years. He is knowledgeable, efficient, and most impo More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Tessitore , Deborah Hammann

Apr 17, 2019

Crown Volvo Cars responded

Hi Doug, Thank you for leaving Brian this wonderful review! It is a pleasure to hear how confident you are in his efforts, and we are thrilled that his service has met your satisfaction for several years now. Providing efficient and reliable service is so important to us, and we are certain that Brian will continue to do so for you in the future.

April 11, 2019

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Employee Rating

Return customer Great experience! Helpful salespersons George and Hume. Management with Derrick helpful and he works well with staff and customers. It was good to co More

by Loyal123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Guirguis, Derrick Smith, Hume Spear

Apr 17, 2019

Crown Volvo Cars responded

Congratulations on your new vehicle! We are so honored that you decided to work with us again, and we are thrilled that George and Hume could make your buying experience so remarkable! We hope you enjoy your new ride, and we hope that you continue to confide in our team for your automotive needs in the future!

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