Ken Feck | Page 12

Great to deal with, tenacious and excellent eye for detail. This is the second time I've worked with Mary – first on a lease, and now a purchase. She is very thorough, informative and willing to go the extra mi This is the second time I've worked with Mary – first on a lease, and now a purchase. She is very thorough, informative and willing to go the extra mile to answer questions and gather information. We decided to move from our V60 sport wagon into an XC90 to gain more space for our family. She and everyone at Crown were excellent to deal with and were very fair when it came to the deal on our new truck. I would highly recommend Mary and Crown Volvo. I look forward to seeing their new facilities in 2019. More

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excellenct customer service Ken introduced me to Mary Mattingly my sales rep. I couldn’t of been more satisfied. I have a family history in the automobile industry. Mary went abo Ken introduced me to Mary Mattingly my sales rep. I couldn’t of been more satisfied. I have a family history in the automobile industry. Mary went above and beyond what I expected. Having just lost my husband of 40 years and never had to shop for a car. Ken and Mary respected my budget and needs. I never felt like pressured into my purchased. Mary took the time to answer all my question and teach me how to operate the vehicle. Customer service doesn’t exist like this everywhere. Therefore, I am extremely grateful for their patience and knowledge of their product. I could of gone anywhere but Ken and Mary were recommended to me and I want others to know about this dealership and the staff. Bill and Brian also treated me with the up most respect. A sincere thank you Patricia Rickey More

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Wonderful Experience George,Ken and George were fantastic !! They were so friendly, professional, and knowledgable. I am so happy I visited Crown Volvo !!! They care about George,Ken and George were fantastic !! They were so friendly, professional, and knowledgable. I am so happy I visited Crown Volvo !!! They care about their customers More

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caveat emptor I bought mazda cx 2015 used fir 21000. Have spent 3000 in repairs since. New tires cos they lost pressure every 6 days or 500 miles. Found a screw stu I bought mazda cx 2015 used fir 21000. Have spent 3000 in repairs since. New tires cos they lost pressure every 6 days or 500 miles. Found a screw stuck in one tire. Battery died But looked like new. Cleaned up i guess Also needed Another alignment after they Aligned it when we got it. Then brake rotors needed to be fixed. Now Touchscreen has gone off and whole thing needs to be replaced. Will take 4 days and I will be driving a rental. Like I want to say again... Manager shook my hand and said. You got the best deal on the lot. Caveat Emptor. Of this place! More

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Highly recommend! My visit to Crown Volvo was a 10/10 experience! The staff was very helpful and there was no pressure at all! George Guirguis was very patient with us My visit to Crown Volvo was a 10/10 experience! The staff was very helpful and there was no pressure at all! George Guirguis was very patient with us and did everything he could to make sure our questions were answered. Mary Mattingly was great in explaining the process and even took the extra time to make sure I understood the features in my new car. Ken and Derrick were made sure we had someone helping us at all times. Bill was also patient in explaining the paperwork. The vehicles were all priced fairly and I’m so happy with my choice! More

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Fantastic experience at Crown Volvo Clearwater I can’t say it enough what an absolutely fantastic experience I had a Crown Volvo. As soon as I got to the door I was greeted by George Guirguis with I can’t say it enough what an absolutely fantastic experience I had a Crown Volvo. As soon as I got to the door I was greeted by George Guirguis with such a big smile and a sincere welcome. At first I thought to myself, and here we go I absolutely despise car shopping and the process that goes along with it! Well was I totally wrong about this time! From meeting George to test driving the XC60 T5 (George knew everything about this crossover/SUV) to sitting with Bill Gunnett in finance (this was always the worst part of buying a vehicle, however this was the BEST and most relaxed and non stressful experience with Bill). The entire process only took 2 hours and 50 minutes until I was in my new car driving home!!! The next day I returned as I had a few technical questions that I hadn’t addressed (I was so excited that we forgot) and George brought over Colin McGinn (he was so patient) who literally spent over an hour going step by step with me on what I could do with the phone, navigation etc... Lastly, having this kind of excellent experience at Crown Volvo with these 3 very professional men I will not only be going back in 3 years to buy another luxury vehicle I will be referring family and friends to them! Thank you again gentlemen and thank you Crown Volvo for putting the right team together! Lori Molinari More

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Outstanding buying experience Wow! I will travel to this dealership anytime to buy a vehicle. We drove 4.5 hours to buy a preowned Volvo sedan that was as gorgeous and well maintai Wow! I will travel to this dealership anytime to buy a vehicle. We drove 4.5 hours to buy a preowned Volvo sedan that was as gorgeous and well maintained as they described. All paperwork was ready when we walked in and this dealership absolutely lives up to its stellar reviews. Crown Volvo is a rarity in the car buying business. Their team enjoys what they do, is passionate about their vehicles, and each of them knows what excellent customer service truly means. Colin was a pleasure to work with as we negotiated the deal and did our research online. We loved working with him! From transparency to value, this is now my dealership of choice. More

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Best Buying Experience! Ken Feck and his team did an amazing job. We were in contact with ken via email before coming in to. All the numbers were given to us prior to arrivi Ken Feck and his team did an amazing job. We were in contact with ken via email before coming in to. All the numbers were given to us prior to arriving, he had the vehicle parked upfront waiting for us. Then James Wayden took the time to show us the vehicle and all it’s features. He was very friendly and answered all our questions. We were already in love with the car but the team at Crown Volvo was what made the difference. Simple, transparent and friendly process! Thank you Team Crown Volvo. We love our new XC90 ! More

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Great Dealership They have a very friendly and professional staff here at Crown Volvo. James Wayden was our salesman. He provided us with wonderful service and had gre They have a very friendly and professional staff here at Crown Volvo. James Wayden was our salesman. He provided us with wonderful service and had great knowledge of the car we were interested in purchasing. James and the entire staff at Crown made our buying process smooth and hassle free! More

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Absolutely pluperfect transaction After an extensive internet search for precisely the vehicle we wanted - equipped as we wanted; we found it at Crown Volvo in Clearwater, FL - about a After an extensive internet search for precisely the vehicle we wanted - equipped as we wanted; we found it at Crown Volvo in Clearwater, FL - about a four-hour drive from our home in NE Florida. As such, all the preliminary sale business was conducted on the internet with a superbly competent sales professional; Colin McGinn. On several occasions, Ken Feck, a member of Crown Volvo management was also in contact. In all candor, I came to know them well before meeting them - which I looked forward to. The day I arrived to complete the transaction, Mr. Bill Gunnett had all the administrative paperwork prepared, Ken had the car washed, fueled, and ready for it's trip to the new home, and Colin patiently, and knowingly walked me through the features of the new car. I have never been so pleased and satisfied with a vehicle purchase experience! Nice job - new friends... More

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