Ken Graf | Page 17
Service Advisor
Luther Kia of Inver Grove
1470 50th Street East
Inver Grove Heights, MN 55077
168 Reviews
Write a Review168 Reviews of Ken Graf
October 19, 2018
Great communication The communication is far better than any where else we usually go. They are focusing in the needs of the customer, not their own needs. The communication is far better than any where else we usually go. They are focusing in the needs of the customer, not their own needs. More
October 11, 2018
Appt was quick and the service person explained everything a The whole experience was pleasurable. People very nice n helpful. When he explained what was wrong he was very detailed. The cashier was very nice and The whole experience was pleasurable. People very nice n helpful. When he explained what was wrong he was very detailed. The cashier was very nice and explained everything as well More
October 05, 2018
Thank you After taking the car into Barrnett and getting awful service, I was concerned about trying another dealer. Thank you for hearing our concerns and fixi After taking the car into Barrnett and getting awful service, I was concerned about trying another dealer. Thank you for hearing our concerns and fixing the problem! More
Other Employees Tagged: Adam Bistodeau
October 04, 2018
Excellent service! The service department is very friendly, helpful and informative. We will continue to have our vehicle serviced at our Luther Kia dealership because o The service department is very friendly, helpful and informative. We will continue to have our vehicle serviced at our Luther Kia dealership because of the excellent customer service and price matching with competitor coupons. Love the free car wash, too! More
October 04, 2018
Great service Ken was great. I would highly recommend him to a friend. He was professional, friendly, and kind. He explained everything to me well and went above an Ken was great. I would highly recommend him to a friend. He was professional, friendly, and kind. He explained everything to me well and went above and beyond. More
September 30, 2018
Great Deals, Great Service, Great Staff I just bought a 2019 Soul at Kia Invergrove. I'm a no nonsense female car buyer on a budget. I hate so called "teaser" ads and other for up sells. W I just bought a 2019 Soul at Kia Invergrove. I'm a no nonsense female car buyer on a budget. I hate so called "teaser" ads and other for up sells. When I talked to Matt Westberg I told him I didn't want to mess around I just want the Best Price possible So I could consider whether I wanted to get a car or Not. He was super friendly and not in a fake way. He respected my wishes and didn't talk down to me in any way as car salesman sometimes do, especially to females, right girls? Other staff also were Competent and did all they could to make the conditions right for me. It was great! I Have been a key a customer since 2011. The service department is excellent also. I am a skeptic about getting work done at dealerships so I got an estimate and compared it with my local Mechanics and their fees were comparable . I no longer even worry that they're overcharging me in any way. I kind of feel That Kia InverGrove is my home town dealership now, Even though I live 45 minutes away in WI. It's nice to be greeted by friendly, familiar faces and you trust the work. I highly recommend them. More
Other Employees Tagged: Jamie Groth, Craig Brink, Adam Bistodeau, Matt Westberg
September 30, 2018
Top notch sales staff. Andy, the salesman that helped me was very attentive, making sure I knew what was going on every step of the way. He paid attention to each and every Andy, the salesman that helped me was very attentive, making sure I knew what was going on every step of the way. He paid attention to each and every detail, and always kept me informed as far as where we were in the process, especially when we were dealing with the fin as ncing aspect. More
Other Employees Tagged: Jamie Groth, Igor Tenenbaum, Jovonie Wilson, Andy Heille, Jason Krogerson
September 29, 2018
Excellent costumer service The service at Nissan Kia InverHills is always excellent! The technician are friendly and the wait time is short. There is nothing better than getting The service at Nissan Kia InverHills is always excellent! The technician are friendly and the wait time is short. There is nothing better than getting your vehicle serviced promptly and moving forward with your day! More
Other Employees Tagged: Greg Isham, Adam Bistodeau, Scott Nemitz, Matt Westberg