Ken Graf

It took 3 days again to hear anything back from service department. Once Dave Borgen called, things moved along much better. Other than Dave, rest of service staff is very poor about responding to emails a department. Once Dave Borgen called, things moved along much better. Other than Dave, rest of service staff is very poor about responding to emails and/or phone messages left. More

by RJS31554 Verified Customer Verified Customer

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Poor customer service when it came to my appointment, they weren’t tracking the fact that I needed a new handle for my car which is the main reason why I made the appointment. They also seemed to be anno they weren’t tracking the fact that I needed a new handle for my car which is the main reason why I made the appointment. They also seemed to be annoyed because I asked for a military discount and had to change the bill. They seemed very fake, although the cashier lady was very nice and seemed genuine More

by nealington Verified Customer Verified Customer

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Pleasant, thorough, accommodating. Didn't take long at all, was in and out in no time. Didn't take long at all, was in and out in no time. More

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Dillon was my service guy and was so nice I hope I get him again. him again. More

by R19S56 Verified Customer Verified Customer

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Very accommodating staff. I was sorry they weren’t able to find coverage for the expenses, but they did try. I should have come in sooner. The Lyft service is great. I was sorry they weren’t able to find coverage for the expenses, but they did try. I should have come in sooner. The Lyft service is great. More

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They were very thorough and clear on what I was having done and cost. Good experience done and cost. Good experience More

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Great Job with the oil change. Minimal wait time and great customer service. Thank you. Minimal wait time and great customer service. Thank you. More

by rrfaber Verified Customer Verified Customer

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The staff is always friendly and efficient. The facility is clean and comfortable, as well. The facility is clean and comfortable, as well. More

by rditsch Verified Customer Verified Customer

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It was excellent service. I wish Kia made these recalls easier for you. Thank you I wish Kia made these recalls easier for you. Thank you More

by oneysl Verified Customer Verified Customer

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I had a number of services needed and they did it all. However, I was waiting in the lobby and was not really informed how long I'd be there. Originally I was told 2 hours - but was there waiting for 3 1/ However, I was waiting in the lobby and was not really informed how long I'd be there. Originally I was told 2 hours - but was there waiting for 3 1/2 hours. More

by kyle-carlson Verified Customer Verified Customer

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