Ken Hetzer

Great customer service and very knowledgeable in their career also very friendly and treat you like family career also very friendly and treat you like family More

by mossstacie890 Verified Customer Verified Customer

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Looking at the vehicle, it seems to have damage that is consistent with an accident which I was told was not in an accident which I specifically asked about to the sales person I was dealing with. You can consistent with an accident which I was told was not in an accident which I specifically asked about to the sales person I was dealing with. You can tell there was a headlight repair and repairs done to the hood of the car. Also they charged me $1800 roughly to some kind of service fee pertaining to fixing up the car. I forgot the exact term but I also was not told about this fee, I only noticed it when I went back to read the paperwork that I signed. More

by lilprinxezz1 Verified Customer Verified Customer

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Was told I had a limited time to esign and which I did but my wife decided not to esign but somehow on the other end it was sign which my wife did not so so. They kept saying you must sign now or the bank but my wife decided not to esign but somehow on the other end it was sign which my wife did not so so. They kept saying you must sign now or the bank will be taking back the loan where I have had loans before you have 30 days not 8 days. Everything was shady from the start and and would not even take an offer from me it is there price or nothing. Well after taking some advice from other dealers and an friend who is an attorney told not to do it. More

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This dealership is very shady in their business practices. Bought a vehicle and was told that the tires were in great shape. Had the vehicle delivered to me and once got the vehicle found that the practices. Bought a vehicle and was told that the tires were in great shape. Had the vehicle delivered to me and once got the vehicle found that the tires were not in good shape at all. Had to go out and get new tires to make sure I could be safe on the road. Reached out to the dealership and was told 3 weeks ago that they would cover half the tires, which I was ok with. Was told today that they changed there mind and will no longer cover half of the tires. This is shady business practices. I would never recommend my worst enemy to do business with them. Awful experience! More

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Easy purchase but very dishonest. Bought a $31,000 Malibu that came with a dent in the door. Said they would make sure it got fixed. Got an $800 estimate and guess what, 2 years later Bought a $31,000 Malibu that came with a dent in the door. Said they would make sure it got fixed. Got an $800 estimate and guess what, 2 years later, dent still there in my new car. My first new car experience was ruined by this Chevrolet dealer. More

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