Ken Hope
Ken Hope at Deur-Speet Motors

Ken Hope | Page 23

Service Advisor

Deur-Speet Motors

33 W Dayton St
Fremont, MI 49412

Contact Me
4.8
326 Reviews

Have always been involved with show cars and the show car circuit, I own 2 classic show cars. I live in Hesperia on the white river on 60 acre's, love the small town community feeling and working to make the customer happy.

Dealership Experience

10 yrs, 6 mos

Industry Experience

42 yrs

Specialties & Trainings

I have received a five year degree with the University of Automotive Management. Dealer Pro certified.

4.8

326 Reviews

Write a Review

326 Reviews of Ken Hope

January 15, 2019

Dealership Rating
Employee Rating

Great Service I received the same great service I am just used to at Deur Speet from the service department to the front desk and all departments in between. I was More

by crisman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Bushen, Bruce Gracik , Kurtis Harrington, Dyan Zapletal, Matt Streichirsch

Jan 23, 2019

Deur-Speet Motors responded

Glad to know that you and Matt are distant relatives! On a serious note, thank you so much for providing us a review!

January 12, 2019

Dealership Rating
Employee Rating

New electric start Went in to Deur Speet earlier in the week and had an electric start put on my van. Price and time to install were what they quoted me. Works great. Ve More

by Mike2014 Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Gracik

Jan 23, 2019

Deur-Speet Motors responded

Super glad to hear you had a good experience! Also, thank you for giving us a review!

January 03, 2019

Dealership Rating
Employee Rating

Outstanding for start to finish! Ken was great from beginning to end, he kept me informed daily on the progress of my repair, the technicians were tireless in finding the problem this More

by Rich032467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Schuiteman , Dyan Zapletal

Jan 07, 2019

Deur-Speet Motors responded

I am so happy to hear of your positive experience! We put a ton of effort into our service department and we are thrilled to hear your feedback.

January 02, 2019

Dealership Rating
Employee Rating

Consistently great service We’ve been buying cars & having service done here fir 10 years now. Always good service and quality. We highly recommend them to others for sakes & More

by Cheryl R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2019

Deur-Speet Motors responded

Cheryl; Thank you for providing your feedback on our dealership. Also, thanks for the 10 years of your business!

December 29, 2018

Dealership Rating
Employee Rating

Excellent staff The staff makes everything great even if Chrysler has very expensive headlight bulbs. With the shock of that cost, Ken is just fantastic to work with More

by jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2019

Deur-Speet Motors responded

Ken does do a GREAT job for us! Glad to hear things worked out!

December 27, 2018

Dealership Rating
Employee Rating

Successful Jeep plug & wire replace >100,000 miles Made sure they had all parts before scheduling. Quoted 1/2 day (just in case). Gave accurate estimate for parts & max labor. Job went very quickly. More

by Jolee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2019

Deur-Speet Motors responded

Jolee Thank your for your kind words! Pleased to hear that your appointment went smooth!

December 22, 2018

Dealership Rating
Employee Rating

Excellent service-fast and friendly While my car was being serviced I wondered the showroom and chatted with the friendly staff.A showroom car was marked down to an unbelievable price,I More

by Rothbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Schuiteman , Andy Zapletal, Dyan Zapletal

Jan 07, 2019

Deur-Speet Motors responded

Sorry to hear that the one you wanted "gotta away". Please stay in touch with us and we will make sure we find you another GREAT VALUE

December 14, 2018

Dealership Rating
Employee Rating

Excellent service department-superior customer service I worked with Ken Hope and in the past, Kurtis, at the service department. It is very stressful to need my van for work daily, plus managing family li More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurtis Harrington

Dec 14, 2018

Deur-Speet Motors responded

So pleased to read your review! We are so proud of all our employee's and it is great to read a review such as yours about your experience here with them. Thanks so much!

December 14, 2018

Dealership Rating
Employee Rating

Fast and efficient! Fast, efficiently and friendliness . Exceptional cleanliness of service area,showroom and bathroom. I especially appreciate the "carwash" perk! More

by Big Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Gracik

Dec 14, 2018

Deur-Speet Motors responded

Hey Big Peter! Thrilled to hear you have enjoyed on facility. Thanks for providing a review!

December 12, 2018

Dealership Rating
Employee Rating

Excellent Helpful easy to work with and will go the extra mile to help me . Will return for service in the future . Will recommend deur speet More

by Bitson11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2018

Deur-Speet Motors responded

Thanks for your review!

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