Ken Hope | Page 24

Consistently great service We’ve been buying cars & having service done here fir 10 years now. Always good service and quality. We highly recommend them to others for sakes & We’ve been buying cars & having service done here fir 10 years now. Always good service and quality. We highly recommend them to others for sakes & service. More

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Excellent staff The staff makes everything great even if Chrysler has very expensive headlight bulbs. With the shock of that cost, Ken is just fantastic to work with The staff makes everything great even if Chrysler has very expensive headlight bulbs. With the shock of that cost, Ken is just fantastic to work with on these types of repairs that are not covered by unlimited warranty. Very helpful . I will not go anywhere else More

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Successful Jeep plug & wire replace >100,000 miles Made sure they had all parts before scheduling. Quoted 1/2 day (just in case). Gave accurate estimate for parts & max labor. Job went very quickly. Made sure they had all parts before scheduling. Quoted 1/2 day (just in case). Gave accurate estimate for parts & max labor. Job went very quickly. Called as soon as finished & bill was less than expected. More

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Excellent service-fast and friendly While my car was being serviced I wondered the showroom and chatted with the friendly staff.A showroom car was marked down to an unbelievable price,I While my car was being serviced I wondered the showroom and chatted with the friendly staff.A showroom car was marked down to an unbelievable price,I did talk with Andy and Dyan.I sleep on all major decisions,this car was sold the next day when I called back :( My heart is broken but I have been given other options on available cars. Hard to move on after such a huge loss but the staff has been a great comfort. More

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Excellent service department-superior customer service I worked with Ken Hope and in the past, Kurtis, at the service department. It is very stressful to need my van for work daily, plus managing family li I worked with Ken Hope and in the past, Kurtis, at the service department. It is very stressful to need my van for work daily, plus managing family life with small children. Ken did a fantastic job keeping me informed of the status of my vehicle repair, walking me through what my warranty would cover and how I can insure my warranty will continue to be available to me if I address service issues right away. Ken and Kurtis have always been friendly and helpful and make me feel like I am their only customer when in fact they are a very busy and successful dealership and their service center is usually packed. The front desk attendant who took payment was also very kind and friendly. I have purchased one vehicle from Deur Speet and based on how I am treated fairly and with respect and superior customer service, I will continue to make Deur Speet the only dealership I work with! More

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Fast and efficient! Fast, efficiently and friendliness . Exceptional cleanliness of service area,showroom and bathroom. I especially appreciate the "carwash" perk! Fast, efficiently and friendliness . Exceptional cleanliness of service area,showroom and bathroom. I especially appreciate the "carwash" perk! Should have larger bags of popcorn, maybe hotdogs also. More

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Excellent Helpful easy to work with and will go the extra mile to help me . Will return for service in the future . Will recommend deur speet Helpful easy to work with and will go the extra mile to help me . Will return for service in the future . Will recommend deur speet More

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Awesome Dealership This dealer is awesome, our family has purchased 6 vehicles from them and the after service is phenomenal. The service department has bent over backwa This dealer is awesome, our family has purchased 6 vehicles from them and the after service is phenomenal. The service department has bent over backwards to keep our vehicles maintained. Ken Hope, Service Advisor has been amazing to work with and has gone beyond normal efforts to obtain hard to find or supposedly non-existent parts to keep our trucks on the road. I couldn’t be more pleased with a dealership. If you are looking for the best place to buy and service a vehicle then Deur-Speet Motors is it. George Davis More

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electrical issues fixed!! First the customer service is great! Ken Hope is very easy to talk to and gave me confidence in there work and is a nice guy, the job was completed First the customer service is great! Ken Hope is very easy to talk to and gave me confidence in there work and is a nice guy, the job was completed in a timely manner and well done, if I need help in the future I will be back! More

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Heater would not blow warm air The service manager Ken was excellent he was able to work our car in to check out why we could not get heat in our car. Ken called after they started The service manager Ken was excellent he was able to work our car in to check out why we could not get heat in our car. Ken called after they started tearing the dash out and since it was Friday evening he wanted to check if it was ok to proceed with the weekend coming up since it might be tied up over the weekend. We told him to proceed and a short time later he called back to tell us they found the problem and they actually had the needed part on hand. His technician agreed to stay late and finish the project so that we would have our car for the weekend. He also told me he had checked out that our extended warranty covered the repairs which was a very pleasant surprise. We were extremely pleased with the level of service and the extra effort that Ken and his technician made to accommodate us. More

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