Ken Hope | Page 28

Great people =great dealership The service department is by far the best anywhere, especially Ken. Super helpful and professional. The sales people are great too. This is the only d The service department is by far the best anywhere, especially Ken. Super helpful and professional. The sales people are great too. This is the only dealership I’ll go to from now on. More

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Great personal service! Excellent staffing. Work done in a timely fashion. Brought up two recalls that needed attention, one I did not know about. They checked the engine lig Excellent staffing. Work done in a timely fashion. Brought up two recalls that needed attention, one I did not know about. They checked the engine light that had come on and fixed the issue. They provided transportation towork and from work. Love the multipoint vehicle check,vacuum and car wash they provide also. More

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My service experiences I have my go to guy that I always want to deal with Ken Hope. If he’s not there tho I will only deal with Kurtis. I am always treated with respect an I have my go to guy that I always want to deal with Ken Hope. If he’s not there tho I will only deal with Kurtis. I am always treated with respect and care no matter my issues. I will not take my vehicle anywhere else because of these guys and their excellent Care of me and my truck. Look for Clark Kent at the service desk. Kurtis looks a lot like a superhero type! 💞 More

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Window down My driver's side front window kept falling down in the middle of the winter. I stopped at the service department to make an appointment, and they fixe My driver's side front window kept falling down in the middle of the winter. I stopped at the service department to make an appointment, and they fixed my window immediately, and I was back on my way. More

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Excellent sales and service 5 stars for price, sales attitude, and now service. Long time customer, and I felt service dropped off for awhile. Tried the service department again. 5 stars for price, sales attitude, and now service. Long time customer, and I felt service dropped off for awhile. Tried the service department again. Back on top! More

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Service You have a great asset in Ken. In my experience he is very knowledgeable and always does his best to get my Durango repaired correctly and as cost ef You have a great asset in Ken. In my experience he is very knowledgeable and always does his best to get my Durango repaired correctly and as cost effectively as possible. Last summer I had ball joints replaced after driving out from Seattle, WA, he would not let me take it from the shop as it was too unsafe to drive, an inconvenience but much appreciated!!! Just this week I had an injector replaced and there were of course issues (always my luck) but Ken and the team were absolutely fantastic about getting the truck fixed and back to me in a timely manner. The service team is very easy to work with and I would recommend them to anyone!! More

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Great Service The heater went out on my Jeep Grand Cherokee and Duane was able to get my vehicle in right away and provided me with a loaner seeing it was under war The heater went out on my Jeep Grand Cherokee and Duane was able to get my vehicle in right away and provided me with a loaner seeing it was under warranty repair. Ken Hope went above and beyond to be sure all issues were addressed while in the service center. While in for repair other issues were discovered and either Ken or one of his team would call me to let me know what was going on and I feel confident my vehicle has been throughly checked over. Very happy with the work done and the service I received. More

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Service Center Service manager Ken Hope - helped to schedule regular maintenance for my Dodge Ram, which I purchased at the dealership just 3 1/2 years ago. problem Service manager Ken Hope - helped to schedule regular maintenance for my Dodge Ram, which I purchased at the dealership just 3 1/2 years ago. problem was identified at time of a regular oil and the service engine message and light came on. Same day they replaced the thermostat and thought I was good to go... however, the weather was getting colder and it became apparent the heater was not working properly. It was during the holidays and with a very busy schedule they still managed to get the new heater core delivered and installed - as good as new :) Thanks to Bruce and Ken being on top of the problem, I never missed a beat. They even provide a new Dodge Dart for me to do my running around while my truck was in for the repairs. Oh... almost forgot to mention Matt who knows everything about those computer components! Thanks for all your attention to our needs. More

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Warranty Fix Great fast and friendly service, called in with my issue on my 2015 Ram 1500 and they took me in ASAP and provided a loaner to continue with my commut Great fast and friendly service, called in with my issue on my 2015 Ram 1500 and they took me in ASAP and provided a loaner to continue with my commute. I would definitely visit Deur-Speet Motors for any of my Ram needs. More

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Good Service Whenever we need service, Ken is always friendly and helpful. Ken ensures the we are a happy customer! I would also highly recommend Eric as a mechan Whenever we need service, Ken is always friendly and helpful. Ken ensures the we are a happy customer! I would also highly recommend Eric as a mechanic. He definitely is very knowledgeable and capable to handle any repair. More

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