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Ken Hope
333 Reviews
Have always been involved with show cars and the show car circuit, I own 2 classic show cars. I live in Hesperia on the white river on 60 acre's, love the small town community feeling and working to make the customer happy.
Read moreDealership Experience
10 yrs, 7 mos
Industry Experience
42 yrs, 1 mo
Specialties & Trainings
I have received a five year degree with the University of Automotive Management. Dealer Pro certified.
333 Reviews
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333 Reviews of Ken Hope
December 18, 2017
Jeep 2015 Grand Cherokee Service The Staff at Deur Speet is very helpful in scheduling, servicing the vehicle and working with the customer to perform the service requested. When iss The Staff at Deur Speet is very helpful in scheduling, servicing the vehicle and working with the customer to perform the service requested. When issue arise for what ever reason the the customer is kept informed to what need to be done, offer suggestions if the vehicle will need to stay at the dealer ship until the requested service is completed. More
by wjarocha
Other Employees Tagged: Kurtis Harrington
December 03, 2017
Great Staff, Timely repair The service staff was friendly and very knowledgeable. After they diagnosed the problem, they called me to explain what needed to be repaired and to The service staff was friendly and very knowledgeable. After they diagnosed the problem, they called me to explain what needed to be repaired and to get my okay to proceed with the repair. The problem with my vehicle was diagnosed and repaired the same day. More
by MRS. TRAXLER
Other Employees Tagged: Dyan Zapletal
November 22, 2017
Great experience! Fast and easy service. Friendly customer service. Ken did an an excellent job of keeping me informed during the entire process. I highly recommend him Fast and easy service. Friendly customer service. Ken did an an excellent job of keeping me informed during the entire process. I highly recommend him. More
by Jody Romine
November 19, 2017
Great Service Always happy with the service I receive when I bring the van in. Everyone is always very nice, they do a great job, and was my van when they are done. Always happy with the service I receive when I bring the van in. Everyone is always very nice, they do a great job, and was my van when they are done. Washing the van for my before I leave is also a nice bonus. More
by Mike2014 Silverado
Other Employees Tagged: Bruce Gracik , Kurtis Harrington
November 13, 2017
Excellent service & willing to go the extra mile! Able to drop my car off on Friday night & they fit it in Saturday AM! Also, I have a oil change warranty that takes extra effort and they always make Able to drop my car off on Friday night & they fit it in Saturday AM! Also, I have a oil change warranty that takes extra effort and they always make it happen! More
by Flipflop2
November 12, 2017
Very honest and professional I will always take my business to duer Speet.. They are very good about keeping you informed on progress of your vehicle and making sure the customer I will always take my business to duer Speet.. They are very good about keeping you informed on progress of your vehicle and making sure the customer is very satisfied with end product.. 5 stars More
by Joe123
Other Employees Tagged: Bruce Gracik, Todd Schuiteman , Tom Schuiteman
November 06, 2017
Transmission Problems Ken Hope made is easy to make an appointment. An overall inspection was performed which I greatly appreciated. As for the transmission issue, a soft Ken Hope made is easy to make an appointment. An overall inspection was performed which I greatly appreciated. As for the transmission issue, a software update was performed at no charge to me. I am very pleased with the service I was received. More
by Nick
October 26, 2017
Awesome People from the owner to the service dept !!! Have always had great service and people that took time to hear what you say , I have (and always will) recommend this dealership to any one , Have always had great service and people that took time to hear what you say , I have (and always will) recommend this dealership to any one , More
by Robert W Ingersoll
Other Employees Tagged: Mark Schuiteman, Kim Rasch, Bruce Gracik , Kurtis Harrington
October 25, 2017
Transmission replacement in our 2008 Dodge Grand Caravan. We got our transmission replaced in a relatively short time. Ken found us some discounts to save us money (it was less than originally quoted). Ken wa We got our transmission replaced in a relatively short time. Ken found us some discounts to save us money (it was less than originally quoted). Ken was also very friendly and easy to deal with. We come to this dealership for all our service needs. More
by pauld
October 17, 2017
Great warranty service Ken ? at the service desk went above and beyond to arrange all of the necessary parts to schedule and perform a warranty part replacement for me. I br Ken ? at the service desk went above and beyond to arrange all of the necessary parts to schedule and perform a warranty part replacement for me. I brought the car in for repair and Ken discovered that the part and service would be covered under an extended warranty plan so the entire repair was performed at no cost to me as opposed to the $800 - $1,000 I was expecting. More
by Dave
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