Ken King
Ken King at Byers Mazda

Ken King | Page 15

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

Contact Me
4.8
185 Reviews

Dealership Experience

14 yrs, 10 mos

Industry Experience

42 yrs, 2 mos

Languages Spoken

English English

4.8

185 Reviews

Write a Review

185 Reviews of Ken King

August 01, 2023

Dealership Rating
Employee Rating

I’ve always had great service from Byers Mazda. I will continue to go here. The salesman I worked with when I bought my CX-50 asks how I’m doing and how the car is running. It’s great! More

by bluevitara000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Aug 01, 2023

Byers Mazda responded

Thank you for the wonderful review of Byers Mazda! We are so pleased that our team was able to provide you with excellent service and we are glad you have had a great experience. It means a lot to us that our staff creates such a meaningful connection with our customers. We truly appreciate your loyalty towards Byers Mazda and we look forward to serving you again soon.

July 18, 2023

Dealership Rating
Employee Rating

Easy to work with and stayed on top of updates throughout the process. Will use in the future, More

by jim.dygert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 16, 2023

Dealership Rating
Employee Rating

Excellent service. Mazda has different way of showing customer their car service by sending video showing everything and I think that’s a great idea to let customer kno More

by darinne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber , Jim McClarren

Jul 20, 2023

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 15, 2023

Dealership Rating
Employee Rating

Really happy with everyone at the dealership. I took my car to Germain and felt they were looking to sell me a new car with the amount of work they'd advised when I came in for just brakes and oi More

by DavidHint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber , Jim McClarren

Jul 20, 2023

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 13, 2023

Dealership Rating
Employee Rating

The facility is clean, the staff is friendly and helpful, and the service is fast. I appreciate that my car was serviced right the first time. More

by Comet_horn06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber , Jim McClarren

Jul 20, 2023

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 13, 2023

Dealership Rating
Employee Rating

Really good service. Thorough inspections. Good Service Advisors. Clean Shop. Easy location to drive to. More

by Mazda6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

June 30, 2023

Dealership Rating
Employee Rating

I had the q 5,000 mile servicing. done. I was greater very pleasantly at the service desk and only had a wait one hour. The waiting area was spotless and all went well. Oh and I loved More

by Mmbeebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Byers Mazda responded

Thank you for taking the time to provide us with your feedback. We're delighted to hear that you had a pleasant experience at Byers Mazda and enjoyed the music while you waited for your service! Your satisfaction is most important to us and we take pride in striving towards excellence in customer service. We look forward to seeing you on your next visit.

June 29, 2023

Dealership Rating
Employee Rating

Ken King and your service group keeps me a loyal Byers customer. They also like my dog. More

by JADUBBERLEY
Service Price Transparency
Recommend Dealer
Yes
Jul 03, 2023

Byers Mazda responded

Thank you so much for leaving us this wonderful review! We are delighted to hear that the service provided by Kenneth, along with his colleagues, made your experience with us a pleasant one. We pride ourselves on providing excellent customer care, and it's especially delightful to learn that everyone was friendly and accommodating. It's customers like you that make what we do here so rewarding. We look forward to working with you in future, and feel free to let us know if there is anything else we can do for you!

June 27, 2023

Dealership Rating
Employee Rating

I have always receive good service from this location. Have going here for 10 years. More

by cindy.cupps1
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Byers Mazda responded

Thank you for choosing Byers Mazda, Cindy. We appreciate your loyalty and kind words about our dealership. It's so encouraging to hear that we have been meeting your automotive needs for the past 10 years. We are delighted that you have been satisfied with the service and hope you continue to be a part of our family for many more years to come. Thank you for being such a great customer!

May 26, 2023

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Employee Rating

We went into Byers Mazda just to see some vehicles without any expectations and we were so pleasantly surprised by supportive, informative and honest salesmen and advisors! We worked with John Bechtel More

by Cheryl James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell , John Bechtel, Jacob Carver, Chuck Eberhart, Michael O'Brien, Carrie Pezzutti, Becky White

May 26, 2023

Byers Mazda responded

Thank you for taking the time to leave a review and five-star rating, Cheryl! We are so pleased that our staff was able to exceed your expectations during your visit! John Bechtel has been an integral part of Byers Mazda for many years and we couldn't be prouder of his commitment to customer service. We are delighted that he was able to guide you through the process and help you find a cost-effective solution that suited all your preferences. Our dealership values were reflected in this interaction and we are thrilled that they resulted in such a successful outcome. We look forward to welcoming you back again soon!

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