Ken King | Page 16

My experience with purchasing a new car at this dealership was the best I have ever had. It was straightforward, quick and easy. They were able to help find the exact car that fit my needs and bu dealership was the best I have ever had. It was straightforward, quick and easy. They were able to help find the exact car that fit my needs and budget. I appreciated how they always listened to what I needed in a car and how much I could spend at the forefront. If I ever need another Mazda, I will definitely purchase here again. I am so happy with my purchase and I am so happy that I have a Mazda dealership in my town that I can trust and call home! You will be treated like a valued customer by every employee that you encounter. You will receive the best price available by the sales team-which makes the experience even better of course! You will not be disappointed! More

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Went in for scheduled oil change & met w/John to determine the best time for our next lease - left with a brand new vehicle! Another great experience w/John at Byers Mazda determine the best time for our next lease - left with a brand new vehicle! Another great experience w/John at Byers Mazda More

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All negative reviews for this dealership are being deleted by Mazda employees at this shady stealership including the 1 star review I gave them 2 months ago for the xxxx service job that almost killed deleted by Mazda employees at this shady stealership including the 1 star review I gave them 2 months ago for the xxxx service job that almost killed my wife and kids. That service record has been completely expunged from Mazda internal records for my vehicle VIN, I confirmed with a legitimate corporate dealership this service "never happened." DO NOT DO BUSINESS OR SERVICE WITH THESE CROOKS. YOUR LIFE COULD BE AT RISK. More

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The service department made me wait an hour longer than quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of th quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of the issue on ME instead of faulty factory equipment, and instead of honoring the warranty tried to sell me replacement parts. The sales staff may have good ratings but the service staff need to look up the definition of "service" in between their cigarette breaks and texting. More

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Working with this dealership has been a pleasure. Both in the sales and service department. I am in the process of buying a second Mazda CX-5. the sales and service department. I am in the process of buying a second Mazda CX-5. More

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Byers has an amazing team and are helpful in every department. They are very professional. I leased another CX-5 (for the third time). Excellent car! John Bechtel does a tremendous job. Thank you. department. They are very professional. I leased another CX-5 (for the third time). Excellent car! John Bechtel does a tremendous job. Thank you. More

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Sales staff was great, service department is awful. They have had my car for a full month out of the year I’ve had it. They refuse to even replace a single part to fix an issue that they themselves already have had my car for a full month out of the year I’ve had it. They refuse to even replace a single part to fix an issue that they themselves already said was not supposed to happen. 10 hours of driving to and from the dealer and a month without my car and still no resolution. They won’t answer the phone, won’t return voicemails you leave when they have MY car. More

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Jeff Allen is a great salesman. I was looking for a salesperson who didn’t pressure me, but rather helped me to discuss options. I couldn’t have asked for a better salesman when buying my first car! Th salesperson who didn’t pressure me, but rather helped me to discuss options. I couldn’t have asked for a better salesman when buying my first car! Thank you to Jeff and Byers for a wonderful experience. More

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Easy Breezy I have been a Byers customer since 2012 and I love everything about them. They are always very friendly, helpful and outgoing. My more recent experien I have been a Byers customer since 2012 and I love everything about them. They are always very friendly, helpful and outgoing. My more recent experience was yesterday (8/8), my lease ended on my 2016 CX-5, and Atef came in on his day off to help me close the deal on my new 2018 CX-5. A very nice individual that a lot of folks at the dealership spoke of highly. I strongly recommend Byers Mazda, as they will take good care of you through the entire process including finance. Zach was great and answered any questions that I asked. A big thanks to Atef, Zach and the sales mgr for being so awesome and taking care of me. I will see Ken in service in Oct for my 1st service to my CX-5 and he always a pleasure to work with as he too has a CX-5, so we are always talking about our cars. More

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Mazda service - oil change.etc Didn't take as long as expected. Great. A very nice gentleman found a couple of chairs so I could sit outside and eat my lunch while I waited. Thanks. Didn't take as long as expected. Great. A very nice gentleman found a couple of chairs so I could sit outside and eat my lunch while I waited. Thanks. More

by STEPHANIE.CULVER2 Verified Customer Verified Customer

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