Ken King
Ken King at Byers Mazda

Ken King | Page 14

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

Contact Me
4.8
185 Reviews

Dealership Experience

14 yrs, 10 mos

Industry Experience

42 yrs, 2 mos

Languages Spoken

English English

4.8

185 Reviews

Write a Review

185 Reviews of Ken King

October 27, 2023

Dealership Rating
Employee Rating

Outstanding service! Have always been happy with my service at Byers Mazda. Have never felt taken advantage of. More

by SRPHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Byers Mazda responded

Thank you so much for your kind words about Byers Mazda, it's wonderful to hear from our loyal customers and that our service has been outstanding in your eyes. You can trust that we continually strive to provide the highest standard of customer satisfaction through every visit. We truly appreciate your feedback and value your continued support; it's encouraging to know that you have never felt taken advantage of when visiting us. Thank you for choosing Byers Mazda!

October 24, 2023

Dealership Rating
Employee Rating

I am Very happy with the service. Ken is helpful and looks out for the customer. More

by SBERRY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Oct 26, 2023

Byers Mazda responded

Thank you for your review and for choosing Byers Mazda. We appreciate your kind words about Ken, our service advisor. Our team takes great pride in delivering excellent customer service and we’re pleased that you experienced this during your visit with us. If there is anything else we can do to make your experience better in the future, please let us know! Thank you again for taking the time to review us.

October 19, 2023

Dealership Rating
Employee Rating

They were very professional and told me about issues that I was unaware of. Additionally, there was no grief when I told them no on certain items. More

by MERSON_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Byers Mazda responded

Thank you for the 5 star review of your experience at Byers Mazda. We are delighted to hear that we provided professional and reliable service to you, and that we listened to your needs without any grief. We appreciate you taking the time to provide us with feedback on our customer service, and we look forward getting to work together again in the future!

October 12, 2023

Dealership Rating
Employee Rating

The dealership continues to provide excellent workmanship and great service advisors. Thank you very much. More

by KELLYHOGAN2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

Oct 13, 2023

Byers Mazda responded

Thank you so much for your kind words, Kelly! We are delighted to hear that Byers Mazda continues to meet and exceed your expectations. Our staff strives to serve our customers with excellent workmanship and level of service any day of the week and we're thrilled to know that you recognize this in our team. If there's ever anything else we can do, please don't hesitate to reach out. Thank you again for choosing us!

September 26, 2023

Dealership Rating
Employee Rating

Very complete with their service. I Love the video that they provide that reviews their service. More

by sarahlinscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Byers Mazda responded

Thank you for taking the time to share your experience at Byers Mazda, Sarah! We pride ourselves in providing thorough service and an enjoyable customer experience. We are so glad that you enjoyed our service video. Our goal is to make sure our customers are informed throughout the process so that their vehicle repairs or maintenance is a stress-free experience. So we're pleased to hear it made a helpful and positive impression on your visit. We look forward to servicing your vehicle again soon!

September 15, 2023

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Employee Rating

The service staff are all so friendly and knowledgeable! I feel confident that my vehicle is getting the service it needs. Excellent customer service. More

by t Splawnyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber , Jim McClarren

Sep 18, 2023

Byers Mazda responded

Thank you for taking the time to review your experience with our service staff at Byers Mazda! We are so happy to hear that you feel confident leaving your vehicle in their capable hands. Our team strives to provide excellent customer service and we're thrilled that it made a lasting impression on you. We look forward to assisting you with all of your vehicle needs in the future!

September 11, 2023

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Employee Rating

Great service and very professional. Easy to schedule an appointment and followup communications were very helpful More

by bajusten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber , Jim McClarren

Sep 13, 2023

Byers Mazda responded

Thank you so much for your review! We take pride in our customer service and are thrilled to know that it has positively impacted your experience at Byers Mazda. We strive to make it easy to schedule and appointment with us - from answering questions promptly to keeping our customers informed on their car’s progress. We truly appreciate your feedback and we’re honored that you chose Byers Volvo for your car needs. Thank you for your support!

August 28, 2023

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Employee Rating

Great service, finished on time, knowledgeable staff, fair pricing . Clean dealership, short wait time. Will come again. More

by DOUG@MILESMEDIAOH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber , Jim McClarren

Aug 29, 2023

Byers Mazda responded

Thank you so much for your wonderful review and recommendation of Byers Mazda! We're thrilled that our clean dealership, timely service and knowledgeable staff made a positive impact on your experience. We strive to offer outstanding customer service and competitive prices at our dealership, and it's gratifying to hear that we were able to meet and exceed your expectations. With sincere appreciation, we thank you for giving us the opportunity to be your trusted automotive partner. Thank you for coming back again, we look forward to serving you in the future.

August 25, 2023

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Employee Rating

Byers has provided professional service and advice for the 12 years it has been our Mazda dealership. In our experience, estimates about time and cost have been accurate, technicians have given good advic More

by tygertom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber , Jim McClarren

Aug 29, 2023

Byers Mazda responded

Thank you for being a loyal customer of Byers Mazda, we are honored to have served you for 12 wonderful years. We're delighted to hear that our technicians and staff provided such excellent service and advice. We strive to provide accurate estimates about time and cost as well as maintain comfortable facilities, so we're thrilled that these areas hit the mark with you. We value your feedback and we hope our services continue to exceed expectations for many more years!

August 17, 2023

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Employee Rating

Great service department. Ken King is the best. He has always been very thoughtful and kind to my 88 year old mother who loves her Mazda CX5 More

by golfingaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Byers Mazda responded

Thank you for reviewing Byers Mazda and highlighting the exemplary service of Ken King! We feel honored to have someone as experienced and compassionate as Ken in our team. His attention to detail ensures that every customer receives attentive, friendly care. We are thrilled your mother had an ideal experience when visiting us and look forward to having her visit us again soon! Our team is here to provide the best automotive experience possible and we appreciate your kind review of our services. Thank you for being part of the Byers family!

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