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Ken King
Ken King at Byers Mazda

Ken King

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

Contact Me
4.8
156 Reviews

Dealership Experience

14 yrs, 2 mos

Industry Experience

41 yrs, 6 mos

Languages Spoken

English English

4.8

156 Reviews

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156 Reviews of Ken King

September 02, 2025

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Employee Rating

Friendly, fast, efficient. Thorough. Helpful video review. For a survey to require a minimum number of words seems like poor methodology More

by hughclark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Stevie Ballinger

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Sep 03, 2025

Byers Mazda responded

Thank you for sharing your feedback with us, Hugh! We hope to see you again next time here at Byers Mazda!

August 27, 2025

Dealership Rating
Employee Rating

Did what I asked, recommended some other needs, did only what I requested , no complaints More

by pignose7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Pezzutti, Jeff Schwaeber, Stevie Ballinger

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Aug 27, 2025

Byers Mazda responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that we delivered exactly what you requested and that you were happy with our recommendations. Your satisfaction means everything to us, and we truly appreciate your trust in our services. We look forward to helping you again in the future whenever you need us.

August 07, 2025

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Employee Rating

The Byers Mazda service team are transparent with the work that needs to be done, the time it will take to complete, and the cost, and they’ve consistently hit all three. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Stevie Ballinger

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Aug 08, 2025

Byers Mazda responded

Thank you so much for your kind words about our service team! We’re thrilled to hear you’ve appreciated our transparency and consistency with time, cost, and communication. Your trust means the world to us, and we’re grateful for the opportunity to assist you. We look forward to serving you again soon!

July 28, 2025

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Employee Rating

Professional service. Was in and out quickly. I miss the free car wash. See you guys next time. More

by cundifflinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Stevie Ballinger

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Jul 28, 2025

Byers Mazda responded

Thank you for your feedback! We're thrilled to hear you appreciated the professional and quick service. We understand how much the free car wash meant to you, and your input helps us keep improving. We're looking forward to seeing you next time!

July 19, 2025

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Employee Rating

Always great service, repairs were done in a timely manner. I was immediately contacted when repairs were completed More

by Maria Barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Stevie Ballinger

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Jul 21, 2025

Byers Mazda responded

Thank you so much for your kind feedback! We’re thrilled to know you had a great experience and appreciated the timely service. It’s always our goal to keep you informed and ensure smooth repairs. We look forward to serving you again in the future!

July 10, 2025

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Employee Rating

They take great care of my CX-9 and explain everything before conducting any work. They provide honest assessments of what needs done and when. I never feel pressured and the pricing is fair. More

by scottwesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Byers Mazda responded

Scott, thank you for your five-star review of our team! We are happy to hear that you are satisfied with our service. We are grateful for your business at Byers Mazda and we hope to work with you for years to come.

June 26, 2025

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Employee Rating

Ken was knowledgeable and helpful. I had a situation with my car that needed fixed in order to drive it more than a mile or so. Ken got my car in and gave me a loaner car. Everyone the More

by osubuckeye93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Byers Mazda responded

Thank you for sharing your experience with us! We're delighted to hear that Ken and the Byers Mazda team provided such helpful service, including a loaner car and informative video. We appreciate your recommendation and look forward to assisting you in the future!

June 14, 2025

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Employee Rating

Ken was very polite and he and the group worked through different things to help solve my concerns More

by ballbj72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2025

Byers Mazda responded

We're so glad Ken & the Byers Mazda team could assist you! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

June 10, 2025

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Employee Rating

Professional, pleasant, keep you well updated and explain services and options well. Not sure there's anything they could do better. More

by bethannekennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Stevie Ballinger

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Jun 11, 2025

Byers Mazda responded

Thank you so much for your kind words. We’re thrilled to know that you had a positive experience and felt well-informed throughout the process. Providing professional, clear, and pleasant service is something we strive for every day, and it’s wonderful to hear that it resonated with you. Your feedback means the world to us, and we’re delighted to have met your expectations. If you need anything in the future, don’t hesitate to reach out. We’re always here to help!

June 06, 2025

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Employee Rating

The dealership was well maintained, clean, and very accessible. They made it easy to schedule and the process was quick and easy. More

by clyman5450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber, Stevie Ballinger

Report | Print
Jun 09, 2025

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear you found our dealership clean, accessible, and easy to work with. Providing a quick and seamless process is always our goal, and your feedback lets us know we're on the right track. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to helping you again in the future!

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