Ken Vachris | Page 38

Experience in service is always great Katie and everyone in service is always great to work with they can't do enough to make sure your more than satisfied,every time Katie and everyone in service is always great to work with they can't do enough to make sure your more than satisfied,every time More

by mackbldg Verified Customer Verified Customer

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Great experience! They handled the appointment in their usual professional, prompt and courteous manner. It was a great experience from the time that I pulled up to th They handled the appointment in their usual professional, prompt and courteous manner. It was a great experience from the time that I pulled up to the time that I left with my serviced car. More

by Lawdad Verified Customer Verified Customer

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Always a great experience! The service department at Rallye, especially our service advisor Kenny, is simply the best. Always pleasant and accommodating, they never fail to exce The service department at Rallye, especially our service advisor Kenny, is simply the best. Always pleasant and accommodating, they never fail to exceed our expectations. We always leave happy and we feel confident that our vehicle has been thoroughly taken care of. More

by JSCHLOSS Verified Customer Verified Customer

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Support by the Service Advisor to address my issue Rallye Dealership has been responsive to my Service requests as they arise. The Service personnel have been thorough in their analysis and the Servic Rallye Dealership has been responsive to my Service requests as they arise. The Service personnel have been thorough in their analysis and the Service Advisor, Kenny Vachris, has been professional and courteous. More

by JAMESPSHORT1 Verified Customer Verified Customer

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Everything was great!!! Every time I need service they always make sure everything is taking care of worry free!!! Ken was knowledgeable and awesome!!!! Completely awesome!!!! always make sure everything is taking care of worry free!!! Ken was knowledgeable and awesome!!!! Completely awesome!!!! More

by HEAVENLYRA22 Verified Customer Verified Customer

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Always Top Notch I have been using Rallye Motors for servicing my car for many years and they continuously offer top notch service.. My car is ready when promised and I have been using Rallye Motors for servicing my car for many years and they continuously offer top notch service.. My car is ready when promised and my service advisor Kenny Vacharis always keeps me informed along the way and carefully explains the work that needs to be done. From the moment you drive up the valet service is prompt and efficient and the receptionist are always friendly and helpful as is Noel in the loaner car department. More

by zoombib Verified Customer Verified Customer

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I have been a Rallye customer since 1990 and have had the pleasure of dealing with the same salesperson from the beginning, Robert Gershowitz. Needless to say, you don’t deal with the same person for thirty pleasure of dealing with the same salesperson from the beginning, Robert Gershowitz. Needless to say, you don’t deal with the same person for thirty years if you don’t receive outstanding and personal treatment. On the very rare occasion that Robert wasn’t available, I have very ably been assisted by his colleague, Bob Bianchi. Rallye provides customers with delivery experts when they pickup their new cars. My last four deliveries were handled by Steve Paladino whose knowledge of Mercedes cars is impressive and very welcoming when first getting into a new and unfamiliar vehicle. Rallye’s service department is equally outstanding. My service advisor for more than twenty years is Ramiro Milian who has never failed to go above and beyond to take care of our cars which between my wife and myself have added up to about twenty. When Ramiro isn’t available his colleague, Ken Vachris, has ably filled in with equally outstanding service. Finally, I would be remiss if I failed to mention the guy who runs service, Charlie Ludemann. To the extent that great service starts from the top, Rallye customers are very lucky to have Charlie running service and parts. While most customers seldom have dealings with the service manager, should that rare event occur, Charlie’s leadership and knowledge will become immediately apparent as well as the goodwill he brings to a satisfactory resolution of any issue. Rallye is a truly outstanding organization on all levels and has succeeded to bring together top notch personnel to represent an elite brand. Even through tremendous growth during the decades, Rallye has never compromised or forgotten its commitment to personal customer service. More

by AAG Verified Customer Verified Customer

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Kenny Vachris one of the only reasons I returned to Rallye. Service ok management Fair. I bought new car probably my 10 th 11 th don’t know exact number. Maybe more. Was asking about new car issues th Rallye. Service ok management Fair. I bought new car probably my 10 th 11 th don’t know exact number. Maybe more. Was asking about new car issues that even staff not familiar with details. Some automatic features were not working properly. Probably needed soft ware updates not yet available. More

by HANNENBERG Verified Customer Verified Customer

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Always the Best Lovely waiting area, great loaner cars, thorough service... what could be better!? Raves as always to Kenny too! Wouldn't buy a car anywhere else. Lovely waiting area, great loaner cars, thorough service... what could be better!? Raves as always to Kenny too! Wouldn't buy a car anywhere else. More

by Felicedoll Verified Customer Verified Customer

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Pleasent people It is a good dealership with wonderful staff who are accommodating and pleasant. I have been going there for over 20 years & have recommended them to It is a good dealership with wonderful staff who are accommodating and pleasant. I have been going there for over 20 years & have recommended them to many of my friends. More

by HAMID N. Verified Customer Verified Customer

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