Ken Vachris | Page 40

Excellence! We have Mercedes since mid 90s and we only use Rallye ecause they are the best honest great service. No need to go anywhere else. We have Mercedes since mid 90s and we only use Rallye ecause they are the best honest great service. No need to go anywhere else. More

by FIORJONES Verified Customer Verified Customer

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Rallye Motors is ALWAYS AWESOME ! Service dept. does a great and dependable job in maintaining the "good health" of my vehicle. Ken Vachris, our service rep for the last 20 years (OMG Service dept. does a great and dependable job in maintaining the "good health" of my vehicle. Ken Vachris, our service rep for the last 20 years (OMG REALLY !!), always goes the extra mile to make certain I and my family are kept safe on the road. LOVE my new car (have had it one year); terrific for day-to-day driving, but the best part is driving long distances on the interstates (Pennsylvania Tpke. etc.) WOW ! Tremendous roadability, safe handling, power when needed: "A lot of Go and a dependable Whoa ! " Occasionally drive to dog shows. Much peace of mind knowing my dogs are SAFE in their crates when traveling with me in my Mercedes. Thank you Rallye Motors ! More

by ROMANYKENNELS Verified Customer Verified Customer

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Airbag replacement Work was done in a very timely manner. It is always a pleasure to deal with the Ken and rest of the staff at Mercedes. Work was done in a very timely manner. It is always a pleasure to deal with the Ken and rest of the staff at Mercedes. More

by ROFFNER24 Verified Customer Verified Customer

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Efficient Quick efficient respectful of my time easy to secure an appointment always work to fit me in this why I can highly recommend Rallye MB and Eliot Quick efficient respectful of my time easy to secure an appointment always work to fit me in this why I can highly recommend Rallye MB and Eliot More

by Rockrimmon Verified Customer Verified Customer

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Friendly caring efficient staff Have always been more than pleased with Tom Walton! He treats me like a friend rather a customer. This is the third car that I have purchased from Have always been more than pleased with Tom Walton! He treats me like a friend rather a customer. This is the third car that I have purchased from More

by CANDYD27 Verified Customer Verified Customer

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always a okeasure Katie and the whole crew are terrific would only go to them they are at your service from the minute you pull in katie is great Katie and the whole crew are terrific would only go to them they are at your service from the minute you pull in katie is great More

by mackbldg Verified Customer Verified Customer

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Turn In Servive I was provided courteous and professional service in a timely fashion. Jerry Sherry in the sales department always makes it easier for me. Ken Vachris I was provided courteous and professional service in a timely fashion. Jerry Sherry in the sales department always makes it easier for me. Ken Vachris in the service department follows up on every detail to ensure correct service being done on my car More

by SCOTTCANNER Verified Customer Verified Customer

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Great service! I always have a good experience at Ralley service.I highly would recommend. Ken is a wonderful service agent. He always explains everything.in detail. I always have a good experience at Ralley service.I highly would recommend. Ken is a wonderful service agent. He always explains everything.in detail. More

by MISHSHELLI Verified Customer Verified Customer

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Half good / Half bad My service advisor Kenneth Vachris was awesome, professional, knowledgeable and courteous. However, I was rather surprised about a sales tactic at R My service advisor Kenneth Vachris was awesome, professional, knowledgeable and courteous. However, I was rather surprised about a sales tactic at Rallye that I found rather offensive. When I arrived ,before I saw Kenny, a gentleman approached me about a wheel alignment and tire rotation for $250. I happen to be at Rallye because two weeks prior when I bought the vehicle in for service they needed to order a part. When the vehicle was served two weeks before my return visit, I received a written report about the vehicle and there was no action required concerning my tires or vehicle which I am sure you can verify. So how is it that upon my return visit less than two weeks later I need to spend $250 for a tire rotation and alignment which I asked this gentleman. He fumbled some response. I told him I was not interested. Then five minutes later he approached me again and told me I could get a loaner car today and have the alignment and tire rotation done today. I responded to him that I was waiting 15 minutes to have a plastic exterior part on my vehicle replaced, then I was leaving and I told him to get away from me. I have been a service customer of Rallye for over 15 years and have leased at least 6 vehicles through Rallye and I was shocked at this tactic to drum up business that was not required. This gentleman irritated me and I was shocked that Rallye / Mercedes would stoop to this level. More

by CMERCURIO Verified Customer Verified Customer

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Kenny was beyond awesome as usual... Kenny expedites handles and comforts all in a handshake! always a wonderful experience with Kenny and the girls upfront make this service group one o Kenny expedites handles and comforts all in a handshake! always a wonderful experience with Kenny and the girls upfront make this service group one of the Greatest reasons I buy a Mercedes at Rallye... More

by Bobby Sessa Verified Customer Verified Customer

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