Kendrick Lintecum

Kendrick is kind, knowledgeable, and thorough. He is too good to be at that dealership. The dealership seems to screw over customers getting service any chance they get. The dont participate in c He is too good to be at that dealership. The dealership seems to screw over customers getting service any chance they get. The dont participate in coupons, they will not turn claims into warrantee company, they act like they care when you complain, then carry on with the same trash communication and gouging. We will not be returning and we're done with Mopar. I will also advise others not to use this dealership. More

by Bn2088 Verified Customer Verified Customer

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Kendrick was awesome, polite and knowledgeable. However, prices are too high. Take for example, when flushing radiator for several hundreds, price for a $25 thermostat and a radiator hose was $400. However, prices are too high. Take for example, when flushing radiator for several hundreds, price for a $25 thermostat and a radiator hose was $400. Parts are less than $50. Time should be 1 hour. You guys are overly expensive. I think that’s why your repair bays are mostly empty. More

by paula_meade Verified Customer Verified Customer

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1st diagnosis proved to be incorrect. Repair did not fix problem. Question now that had the bring Jeep back in with essentially same problem. Paid for two repairs of same problem Repair did not fix problem. Question now that had the bring Jeep back in with essentially same problem. Paid for two repairs of same problem More

by Chubbie Verified Customer Verified Customer

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I have been a customer since I bought my first T&C in 2007 and there was only one time I had a problem. 2007 and there was only one time I had a problem. More

by daviessharon Verified Customer Verified Customer

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I didn’t feel welcome. I didn’t feel like a customer. When I dropped off or when I picked up. Confusing on arrival and no one steered me to where I needed to go to pick up I didn’t feel like a customer. When I dropped off or when I picked up. Confusing on arrival and no one steered me to where I needed to go to pick up my vehicle when I returned. No signage telling me where to go. Technicians all standing together no one acknowledged when I walked by. I was told I needed to leave my vehicle for 7 days to get it diagnosed. Went to another Jeep dealer in town who diagnosed and fixed in a day and a half, with great customer service. Go elsewhere. Hopefully they get some good management someday. More

by rodneyjohnson1010 Verified Customer Verified Customer

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Have always had good service until my last service. Will search for a new dealer Will search for a new dealer More

by fbaker4 Verified Customer Verified Customer

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I will never come back to get an oil change! your pricing is way to expensive it took 30 min. and had a $60 labor charge plus other fees and was told that the substantial increase in cost was du your pricing is way to expensive it took 30 min. and had a $60 labor charge plus other fees and was told that the substantial increase in cost was due to tariffs, I could go to any other oil change business and pay half of what I was charged. Makes me wonder what else you up charge on. Will for sure be shopping around when it's time to look for a new car! More

by keaston0801 Verified Customer Verified Customer

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This dealership is great and I had a pleasant experience. The staff were helpful and efficient. The staff were helpful and efficient. More

by isururatnayake089 Verified Customer Verified Customer

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Great service and kept me up to date. Everyone there was very easy to work with. Everyone there was very easy to work with. More

by benabendroth Verified Customer Verified Customer

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Great service per usual! Thanks for always taking good care of my truck! In and out quickly and always efficient. Thanks for always taking good care of my truck! In and out quickly and always efficient. More

by ALICIAOKOBI Verified Customer Verified Customer

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