Kendrick Lintecum | Page 14

Had the truck for over a month, spent 4K and the original issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... v issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... voiced my opinions and discontent of the situation clearly before I left and not a single option was offered or suggested for possible resolution. More

by ramexpert5500 Verified Customer Verified Customer

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Kendrick was awesome to work with! Very nice young man, super informative! We will definitely work with him again in the future! Very nice young man, super informative! We will definitely work with him again in the future! More

by Jill.Muhlhauser Verified Customer Verified Customer

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Perfect, friendly, knowledgeable, helpful, efficient I think they are doing a very good job and will return. think they are doing a very good job and will return. More

by djm12489 Verified Customer Verified Customer

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Start/Stop repair still doesn’t operate as designed after returning 3 times for repair returning 3 times for repair More

by clcollins53 Verified Customer Verified Customer

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Very grateful for the service and attention we received when we told them why we brought our unit. when we told them why we brought our unit. More

by Felix Rodriguez Verified Customer Verified Customer

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The service department at this dealership consistently disappoints. Stellantis itself was extremely disappointing for taking over a week to respond on a recall notice which resulted in no real change to t disappoints. Stellantis itself was extremely disappointing for taking over a week to respond on a recall notice which resulted in no real change to the vehicle, which they apparently could have completed much quicker. The Olathe chrysler dealership is similarly disappointing because despite keeping our vehicle for over a week and driving it at least 25 miles they did not refuel or charge the vehicle and left it dirty with obvious marks from service team members. Our individual service rep is fine and mostly responsive however is clear this dealership does not prioritize customer satisfaction at all. We would definitely not recommend this service department but it's the only close chrysler dealership so we are forced to deal with them for the issues that continue to pop up in our pacifica. This makes us never want to purchase a chrysler or Stellantis product again. More

by Tigerashley Verified Customer Verified Customer

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Service center was friendly, professional and got me in and out on time with services completed and out on time with services completed More

by deborahmoreno.granuzzo Verified Customer Verified Customer

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The service adiser Luke and the tech did an amazing job. Got it done same day too. Got it done same day too. More

by SBURRIS71 Verified Customer Verified Customer

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Kendrick kept me updated on my repairs, and helped me with my warranty company to make sure they covered the repairs I needed/wanted. with my warranty company to make sure they covered the repairs I needed/wanted. More

by cobyrhynn Verified Customer Verified Customer

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Rude and condescending staff who offer no problem solving or suggestions and get annoyed when asked to explain things. Bringing your vehicle here for servicing offers no advantage over an independent car sho or suggestions and get annoyed when asked to explain things. Bringing your vehicle here for servicing offers no advantage over an independent car shop. It’s more expensive, the people suck, it takes forever even when you have an appointment, and they charge a fee to use a credit card. More

by kemedley Verified Customer Verified Customer

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