Kendrick Lintecum | Page 15
Service Advisor
Olathe Dodge Chrysler Jeep RAM
15500 W 117th Street
Olathe, KS 66062
249 Reviews
Write a Review249 Reviews of Kendrick Lintecum
March 20, 2025
Very grateful for the service and attention we received when we told them why we brought our unit. when we told them why we brought our unit. More
Other Employees Tagged: Adam Barletta, Shannon Burris, Rick Burt, Shawn Dearing, Lucas Kay, Chris Sebelski, Jimmy Stateler, Jesse Venzor, Tanner Walker
March 17, 2025
The service department at this dealership consistently disappoints. Stellantis itself was extremely disappointing for taking over a week to respond on a recall notice which resulted in no real change to t disappoints. Stellantis itself was extremely disappointing for taking over a week to respond on a recall notice which resulted in no real change to the vehicle, which they apparently could have completed much quicker. The Olathe chrysler dealership is similarly disappointing because despite keeping our vehicle for over a week and driving it at least 25 miles they did not refuel or charge the vehicle and left it dirty with obvious marks from service team members. Our individual service rep is fine and mostly responsive however is clear this dealership does not prioritize customer satisfaction at all. We would definitely not recommend this service department but it's the only close chrysler dealership so we are forced to deal with them for the issues that continue to pop up in our pacifica. This makes us never want to purchase a chrysler or Stellantis product again. More
March 16, 2025
Service center was friendly, professional and got me in and out on time with services completed and out on time with services completed More
Other Employees Tagged: Adam Barletta, Shannon Burris, Rick Burt, Shawn Dearing, Lucas Kay, Chris Sebelski, Jimmy Stateler, Jesse Venzor, Tanner Walker
March 11, 2025
The service adiser Luke and the tech did an amazing job. Got it done same day too. Got it done same day too. More
Other Employees Tagged: Kevin Grant , Adam Barletta, Shannon Burris, Rick Burt, Shawn Dearing, Lucas Kay, Jimmy Stateler, Tanner Walker
March 05, 2025
Rude and condescending staff who offer no problem solving or suggestions and get annoyed when asked to explain things. Bringing your vehicle here for servicing offers no advantage over an independent car sho or suggestions and get annoyed when asked to explain things. Bringing your vehicle here for servicing offers no advantage over an independent car shop. It’s more expensive, the people suck, it takes forever even when you have an appointment, and they charge a fee to use a credit card. More
February 18, 2025
Overpriced, highway robbery for 0 real help. Absolutely a joke of a dealership. We will never be back and have let all our friends, co workers and social media know Absolutely a joke of a dealership. We will never be back and have let all our friends, co workers and social media know More
Other Employees Tagged: Adam Barletta, Shannon Burris, Shawn Dearing, Lucas Kay, Chris Sebelski, Jesse Venzor, Tanner Walker, Stan Wilhite
January 18, 2025
Issue resolved, I came in with an idea of the problem and solution, alerted the technician and I was correct. Unfortunately while at the shop the front windshield got scratched on the inside driver area abou solution, alerted the technician and I was correct. Unfortunately while at the shop the front windshield got scratched on the inside driver area about 2 inches long. Waiting to hear back about a recall resolution and when I can get that issue addressed with my vehicle. If I had been responded to already the rating would be higher. No answer yet today 1/17/25 when question asked 1/8/25 in a text that said for future vehicle questions to ask that text message string. More

