Kendrick was able to get me in and kept me informed of
everything that went on excellent service and customer service
everything that went on excellent service and customer service
More
by Tony SWann
Verified Customer
Verified Customer
Other Employees Tagged:
Kendrick Lintecum
Apr 25, 2025 -
Olathe Dodge Chrysler Jeep RAM responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Lucas Kay
Service Manager
913-780-3700
Kendrick was able to get me in and kept me informed of
everything that went on excellent service and customer service
everything that went on excellent service and customer service
More
by Tony SWann
Other Employees Tagged:
Kendrick Lintecum
Apr 25, 2025 -
Olathe Dodge Chrysler Jeep RAM responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Lucas Kay
Service Manager
913-780-3700
10,10,10,10,10,10,10,10,10,10,10,10,10,10,10
More
by vanlallian7
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Aguilar
, Brian Bahr, Shannon Burris, Shawn Dearing, Lucas Kay, Daryl Posey, Chris Sebelski, Rocky Sizemore, Joseph Stroble
Apr 23, 2025 -
Olathe Dodge Chrysler Jeep RAM responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Olathe Dodge Chrysler Jeep RAM, we look forward to having you as a valued customer for many years to come!
Lucas Kay
Service Manager
913-780-3700
Had the truck for over a month, spent 4K and the original
issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... v
issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... voiced my opinions and discontent of the situation clearly before I left and not a single option was offered or suggested for possible resolution.
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by ramexpert5500
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Adam Barletta, Shannon Burris, Rick Burt, Shawn Dearing, Lucas Kay, Chris Sebelski, Jimmy Stateler, Joseph Stroble
Apr 07, 2025 -
Olathe Dodge Chrysler Jeep RAM responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Lucas Kay
Service Manager
913-780-3700
Kendrick was awesome to work with!
Very nice young man, super informative! We will definitely work with him again in the future!
Very nice young man, super informative! We will definitely work with him again in the future!
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by Jill.Muhlhauser
Verified Customer
Verified Customer
Service Price Transparency
Mar 29, 2025 -
Olathe Dodge Chrysler Jeep RAM responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come!
Lucas Kay
Service Manager
913-780-3700
Perfect, friendly, knowledgeable, helpful, efficient I
think they are doing a very good job and will return.
think they are doing a very good job and will return.
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by djm12489
Verified Customer
Verified Customer
Other Employees Tagged:
Kendrick Lintecum
Mar 26, 2025 -
Olathe Dodge Chrysler Jeep RAM responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Lucas Kay
Service Manager
913-780-3700
Start/Stop repair still doesn’t operate as designed after
returning 3 times for repair
returning 3 times for repair
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by clcollins53
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tanner Walker
Very grateful for the service and attention we received
when we told them why we brought our unit.
when we told them why we brought our unit.
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by Felix Rodriguez
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Adam Barletta, Shannon Burris, Rick Burt, Shawn Dearing, Lucas Kay, Chris Sebelski, Jimmy Stateler, Jesse Venzor, Tanner Walker
Mar 23, 2025 -
Olathe Dodge Chrysler Jeep RAM responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Felix, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come!
Lucas Kay
Service Manager
913-780-3700
The service department at this dealership consistently
disappoints. Stellantis itself was extremely disappointing for taking over a week to respond on a recall notice which resulted in no real change to t
disappoints. Stellantis itself was extremely disappointing for taking over a week to respond on a recall notice which resulted in no real change to the vehicle, which they apparently could have completed much quicker. The Olathe chrysler dealership is similarly disappointing because despite keeping our vehicle for over a week and driving it at least 25 miles they did not refuel or charge the vehicle and left it dirty with obvious marks from service team members. Our individual service rep is fine and mostly responsive however is clear this dealership does not prioritize customer satisfaction at all. We would definitely not recommend this service department but it's the only close chrysler dealership so we are forced to deal with them for the issues that continue to pop up in our pacifica. This makes us never want to purchase a chrysler or Stellantis product again.
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by Tigerashley
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2025 -
Olathe Dodge Chrysler Jeep RAM responded
We apologize about the delay, apparently on this recall if it doesn't work the manufacturer has another option to get it to work but they have to send us that software and unfortunately it takes them a while to respond and confirm that is the issue before they send us the correction update. We apologize that was the case with your vehicle.
Lucas Kay
Service Manager
913-780-3700
Service center was friendly, professional and got me in
and out on time with services completed
and out on time with services completed
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by deborahmoreno.granuzzo
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Adam Barletta, Shannon Burris, Rick Burt, Shawn Dearing, Lucas Kay, Chris Sebelski, Jimmy Stateler, Jesse Venzor, Tanner Walker
Mar 17, 2025 -
Olathe Dodge Chrysler Jeep RAM responded
Deborah, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM.
Lucas Kay
Service Manager
913-780-3700