Kendrick Lintecum
Kendrick Lintecum at Olathe Dodge Chrysler Jeep RAM

Kendrick Lintecum | Page 16

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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4.2
249 Reviews
4.2

249 Reviews

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249 Reviews of Kendrick Lintecum

January 14, 2025

Dealership Rating
Employee Rating

Service was good and fast, the shuttle was very convenient, the cashier sucked she had such a xxxxty attitude. More

by tucktools
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Olathe Dodge Chrysler Jeep RAM responded

I appreciate you letting us know how your experience ended. I apologize that it was not wonderful. If you could reach out to me, I would like to know more about what exactly happened so I can correct it. Please feel free to call me anytime. Lucas Kay Service Manager 913-780-3700

January 10, 2025

Dealership Rating
Employee Rating

My lugs weren’t all on tight not enough fluids in transmission and oil in my engine More

by downeykids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 10, 2025

Dealership Rating
Employee Rating

They do a great job in thervice department. They listen attentively and address any concerns. More

by 3djedi71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Dearing, Lucas Kay, Chris Sebelski, Jesse Venzor, Tanner Walker, Stan Wilhite

Jan 10, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Derek Hill GSM 913-780-3700

January 03, 2025

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Employee Rating

After getting recommendation for new tires (knowing I had gotten new tires just a few months earlier) he told me it was because they were too tall and rubbing on something in inner fender well. Took it bac More

by wdenham0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Dearing, Lucas Kay, Chris Sebelski, Jesse Venzor, Tanner Walker, Stan Wilhite

Jan 04, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing your thoughts about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Derek Hill GSM 913-780-3700

December 19, 2024

Dealership Rating
Employee Rating

Chris was great to work with. Greeted me right away and kept me updated on when it would be completed. More

by LAURA.CATHERINE1482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Dearing, Lucas Kay, Chris Sebelski, Jesse Venzor, Tanner Walker, Stan Wilhite

Dec 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

December 19, 2024

Dealership Rating
Employee Rating

They were professional and caring about my needs. The work was done properly and on time. My service manager was very helpful. I had a great experience. More

by robinlemons131441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Posey

Dec 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Lucas Kay Service Manager 913-780-3700

December 19, 2024

Dealership Rating
Employee Rating

We had a fast and easy service. Kendrick was a big help and explained everything in detail. More

by rebeccafranklin24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your kind words, Rebecca, and for taking the time to leave us this wonderful feedback! Lucas Kay Service Manager 913-780-3700

December 13, 2024

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Employee Rating

5th attempt failed and also I got big dent on my steering wheel and plastic on dashboard makes noise. On 16k mileage car! Service took more than 1 day and replacement car wasn’t provided. More

by kit.yeremenko
Workmanship
Recommend Dealer
No
Dec 16, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, Kit, and it's disappointing to learn that we missed the mark here. Lucas Kay Service Manager 913-780-3700

December 08, 2024

Dealership Rating
Employee Rating

My contact person became sick so i want able to speak with him for most of the time my vehicle was in the shop. The dealership themselves were difficult to contact. I could usually get to a voicemail but More

by Ty-Po
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 10, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Lucas Kay Service Manager 913-780-3700

December 06, 2024

Dealership Rating
Employee Rating

Haven't had my Jeep very long and was frustrated when a dash light came on. Took it in, and thankfully they were able to get everything covered under warranty. Was in and out in a couple hours More

by JLadd4420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Dearing, Lucas Kay, Chris Sebelski, Jesse Venzor, Tanner Walker, Stan Wilhite

Dec 08, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

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