Kendrick Lintecum | Page 18

CThe customer service provided was unsatisfactory. I found Kendrick and Lucas unhelpful and their tone and body language to be unwelcoming. The service for my oil change and fuel filter swap took over I found Kendrick and Lucas unhelpful and their tone and body language to be unwelcoming. The service for my oil change and fuel filter swap took over two hours, which I believe is excessive. Despite the high prices, the feedback on customer service was poor. It is best not to ask any questions, as you may be spoken to condescendingly. More

by shawnburgin Verified Customer Verified Customer

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Received quick service as always. Clean waiting room and helpful people. Needs a Starbucks in the dealership Clean waiting room and helpful people. Needs a Starbucks in the dealership More

by JGREISCHAR Verified Customer Verified Customer

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Very responsive and helpful in helping me get my Ram 2500 back on the road. back on the road. More

by jim Verified Customer Verified Customer

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The salesman was unbelievable great in all areas and the dealership did everything right made it easy dealership did everything right made it easy More

by CDECONTRACTING Verified Customer Verified Customer

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Clean, friendly, very efficient , knowledgeable, a pleasure to do business with,I’ll give your dealership an A+ pleasure to do business with,I’ll give your dealership an A+ More

by moparnick51 Verified Customer Verified Customer

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I came in made an appointment for a couple items. (Drive is 45 minutes). Appointment made for 2 weeks and issues were discussed. Showed up (45 minute drive, one way) they said had to order part when (Drive is 45 minutes). Appointment made for 2 weeks and issues were discussed. Showed up (45 minute drive, one way) they said had to order part when I got there without it going in. Why didn’t this happen 2 weeks ago. Why did I make an appointment. 2nd issue rep. said would have to send to a body shop and not sure if the cost and body not covered under warrant. It was a reported issue when bought car and this was 3rd time at a dealer and it was handled. He argued and was rude. I went to sales manager and she took care of it on the spot. Still said they had to order the arm rest cap that out fell off in first couple months of owning car. I will not return or recommend this service department. I had a friend I ran in to while waiting who was having some warranty and service work done. He sent me pictures of issues he had on the following day of the service that confirmed they are having issues and not with a 1 1/2 hour round trip drive for me. Will not be purchasing vehicles there as well. More

by stacey4518 Verified Customer Verified Customer

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Kendrick was amazing and very helpful. Waiting room was convenient and had everything I could need. Oil change was quick and painless. Waiting room was convenient and had everything I could need. Oil change was quick and painless. More

by sidneykarissa Verified Customer Verified Customer

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Took them four visits leaving my vehicle to fix an emissions error and had to pay he first two time's even under emission warranty. Don’t like to pay for a tech to learn. Service mgr was very rude an emissions error and had to pay he first two time's even under emission warranty. Don’t like to pay for a tech to learn. Service mgr was very rude and blamed an aftermarket air filter when they were the only one to ever do service. Won’t buy there again! More

by mcconnell1964 Verified Customer Verified Customer

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Kendrick was awesome he went above beyond to provide me with outstanding customer services I will be returning back to Olathe Dodge Dealer to continue to have my truck serviced. I’m thankful and grateful a with outstanding customer services I will be returning back to Olathe Dodge Dealer to continue to have my truck serviced. I’m thankful and grateful and I can sleep well at night in peace knowing my truck is receiving good quality service. More

by shawnburgin Verified Customer Verified Customer

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Very helpful, considerate. Preformed my recall in a timely manner. Will definitely go back. Thanks Preformed my recall in a timely manner. Will definitely go back. Thanks More

by nkogburn Verified Customer Verified Customer

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