Kendrick Lintecum
Kendrick Lintecum at Olathe Dodge Chrysler Jeep RAM

Kendrick Lintecum | Page 18

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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4.2
249 Reviews
4.2

249 Reviews

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249 Reviews of Kendrick Lintecum

November 03, 2024

Dealership Rating
Employee Rating

No communication. I was given miss information from representative. And did not fix the problem. More

by johnfr1554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Dearing, Lucas Kay, Chris Sebelski, Jesse Venzor, Tanner Walker, Stan Wilhite

November 01, 2024

Dealership Rating
Employee Rating

Good people…. They supposed gonna change my diesel pressure pump in the recall. I have around two weeks waiting for this work. Hopefully by the next week it’s More

by gustavoquevedo418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Dearing, Lucas Kay, Chris Sebelski, Jesse Venzor, Tanner Walker, Stan Wilhite

Nov 04, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for choosing our dealership! Please let us know if we can be of any more assistance! Lucas Kay Service Manager 913-780-3700

October 31, 2024

Dealership Rating
Employee Rating

First appointment was given for late in the afternoon. Service said sorry not enough time to perform this recall. Rescheduled brought in the day before and left it all signed in for a 7:30 a.m. appointmen More

by Nanalynn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Nov 04, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

October 30, 2024

Dealership Rating
Employee Rating

Poor service overpriced service long wait times go elsewhere and find someone who wants your business More

by wpfort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 30, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Lucas Kay Service Manager 913-780-3700

October 27, 2024

Dealership Rating
Employee Rating

They need to get the people who quote prices for service on the phone to quote the same price that's actually going to be charged AND make sure you read anything before you sign it.🙃 More

by rwelker0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Shawn Dearing, Lucas Kay, Chris Sebelski, Jesse Venzor, Tanner Walker, Stan Wilhite

Oct 31, 2024

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Lucas Kay Service Manager 913-780-3700

October 22, 2024

Dealership Rating
Employee Rating

Short quick visit got me in and out quickly and explained the services before and after service More

by josh@americanenergyinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Josh, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

October 21, 2024

Dealership Rating
Employee Rating

CThe customer service provided was unsatisfactory. I found Kendrick and Lucas unhelpful and their tone and body language to be unwelcoming. The service for my oil change and fuel filter swap took over More

by shawnburgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lucas Kay

Oct 24, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're very sorry you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Lucas Kay Service Manager 913-780-3700

October 20, 2024

Dealership Rating
Employee Rating

Received quick service as always. Clean waiting room and helpful people. Needs a Starbucks in the dealership More

by JGREISCHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Olathe Dodge Chrysler Jeep RAM responded

It's great to hear that Kendrick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Olathe Dodge Chrysler Jeep RAM! Lucas Kay Service Manager 913-780-3700

October 16, 2024

Dealership Rating
Employee Rating

Very responsive and helpful in helping me get my Ram 2500 back on the road. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Jim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

October 10, 2024

Dealership Rating
Employee Rating

The salesman was unbelievable great in all areas and the dealership did everything right made it easy More

by CDECONTRACTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Dearing, Lucas Kay, Chris Sebelski, Jesse Venzor, Tanner Walker, Stan Wilhite

Oct 10, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Lucas Kay Service Manager 913-780-3700

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