Kenn Olson | Page 41

Everyone at Gosch Temecula is friendly and efficient, every time. Kenn has been my service writer for years and he's always super helpful and accommodating. every time. Kenn has been my service writer for years and he's always super helpful and accommodating. More

Print

We have been long time customers of Gosch Ford Temecula - and I wanted to share our phenomenal experience today. My husband is a fireman, works two hours away- and yes, these things always seem to happen and I wanted to share our phenomenal experience today. My husband is a fireman, works two hours away- and yes, these things always seem to happen when he’s at work. Like clockwork. My car would not start and I had feared the worst, first I made sure my daughter was off to school (thank god for friends)! and then had my car towed to Ford. I called before and left a message just to cover my bases. I arrived, I was on the list, and Kenn helped me right away. He was kind, helpful, and genuinely happy to help me. Which when these things happen- we (customers) are already filled with so much worry and anxiety, and he eased my worry right away. Thankfully it was only my battery, they replaced it - washed my car and it was ready within an hour in a half at most. For this reason, we stay with Gosch Ford in Temecula. We are so grateful Kenn for your kindness today and your dedication to customer service. Thank you! Sincerely, the Merrill Family More

Print

Kenn was an amazing Service Advisor. He was more than helpful and I will recommend him to all friends and family! He was more than helpful and I will recommend him to all friends and family! More

Print

Ken did a great job. He informed me of what my car needed and my vehicle was completed quickly. He informed me of what my car needed and my vehicle was completed quickly. More

Print

I went to have my routine oil service done as well as addressing a steering concern. I made an appointment with Kenn and he continuously ensures I am aware of the timetable and process. The last oil was addressing a steering concern. I made an appointment with Kenn and he continuously ensures I am aware of the timetable and process. The last oil was done with Samantha, and she, like Kenn, provides great service. More

Print

Another great visit with Kenn Olsen. Only bring my Shelby and Saleen mustangs to Ken. I have been dealing with him for over 5 years and he is the epitome of customer service. Only bring my Shelby and Saleen mustangs to Ken. I have been dealing with him for over 5 years and he is the epitome of customer service. More

Print

Ken Olson and the service department was awesome. Good communication good service and a nice dealership Good communication good service and a nice dealership More

Print

I absolutely love this dealership and my Service Writer Kenn Olson. He's absolutely the BEST!!!! Great communication, and very professional. I also love your courtesy pick up/delivery service. My frien Kenn Olson. He's absolutely the BEST!!!! Great communication, and very professional. I also love your courtesy pick up/delivery service. My friends couldn’t believe that your dealership picked up and delivered my car for an oil change, 30,000 mile service, they thought I was a VIP customer, I said nope this is how this dealership rolls. I also love the video I get from your technician explaining everything he did to my car, and any issues he found. Great job to your management and team members More

Print

Ken is the MAN. I took my mustang to Firestone and they did the repair improperly. Took it to Ford and Ken got it in and fixed quickly. Ken is the main reason we com I took my mustang to Firestone and they did the repair improperly. Took it to Ford and Ken got it in and fixed quickly. Ken is the main reason we come to Ford. Also shout out to the Master Tech Rigo for the repair job. More

Print

Excellent service writer and service department as a whole. Highly recommend this dealership for all your service needs. whole. Highly recommend this dealership for all your service needs. More

Print