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Kenn Olson
901 Reviews
Dealership Experience
26 yrs, 2 mos
Industry Experience
36 yrs, 11 mos
Specialties & Trainings
ford certified,commercial certified
901 Reviews
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901 Reviews of Kenn Olson
October 28, 2023
The service department goes above and beyond listening to your concerns and cares about making your vehicle right. I had noises under the front end at slow speeds that were louder when going up a driveway, your concerns and cares about making your vehicle right. I had noises under the front end at slow speeds that were louder when going up a driveway, over a speed bump, and pot holes. Kenn, my service advisor, had a mechanic go with me so he could hear the noises before he worked on my vehicle. Harvey, the mechanic, was very nice and patient. He heard the noises and told my service advisor, Kenn, what it could be, but wanted to check out everything. All the noises were found and fixed. The wheels bearings were bad and my vehicle needed rear shocks. I'm so pleased with the repair. I'm a capital B, when it comes to my Flex and I just won't take it anywhere else. Gosch Ford also services my husband's Explorer and I just can's say enough positive things things about the service department at Gosch Ford, Temecula. Thank you Kenn and Harvey! More
by lovebassets
Other Employees Tagged: Harvey (Mechanic) 5 Stars
October 25, 2023
Our company is new in the area and we have been taken our fleet to other Ford dealerships for years and out of all the dealerships we have dealt with this one has by far been the most reliable and enjoyable fleet to other Ford dealerships for years and out of all the dealerships we have dealt with this one has by far been the most reliable and enjoyable to work with. We appreciate the fast service and the top tier customer service. More
by cduval
Other Employees Tagged: Samantha Masuguchi
October 16, 2023
Their Service Dept. is well run and my Service Advisor, Mr. Olson, is very good in listening and making sure that the customer's vehicle is properly serviced and within is well run and my Service Advisor, Mr. Olson, is very good in listening and making sure that the customer's vehicle is properly serviced and within the promised completion time. I have now used Gosch Ford several times and each time the service was EXCELLENT! I might add that I purchased my 2020 F250 from another Riverside County Ford Dealer and after 3 service or recall visits the results each time were unacceptable, in one case their negligence almost caused an accident! Gosch Ford is actually farther from my home but the excellent service at Gosch is worth the drive. Thank You! More
by jgmobile1
October 11, 2023
Although I had to wait a bit for my appointment, when it arrived, the service was quick and reasonably painless. They sent me home in Lyft and picked me up when the repair was complete. Jenn was friendly arrived, the service was quick and reasonably painless. They sent me home in Lyft and picked me up when the repair was complete. Jenn was friendly and did everything he could to make it as painless as possible. More
by Carranza.lorna
October 10, 2023
Kenn Olson always listens to me and then he takes very good care of my car. He keeps me updated on the service as the work is performed. Kenn is a great asset to your company and I really appreciate his p good care of my car. He keeps me updated on the service as the work is performed. Kenn is a great asset to your company and I really appreciate his patience and commitment to taking care of my car. Thank you Kenn!! More
by Donnis Baker
October 08, 2023
Great customer service ! !! Special thanks to Connie for helping us out with my trade in and getting a new Ford Maverick! !! Special thanks to Connie for helping us out with my trade in and getting a new Ford Maverick! More
by Brandon L.
Other Employees Tagged: Connie Jolicoeur, Chas Sudol, Terry McDowell, Stewart Economos
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