Kenneth Arment
Kenneth Arment at Heritage Mazda of Bel Air

Kenneth Arment | Page 37

Sales Associate

Heritage Mazda of Bel Air

1800 Belair Rd
Fallston, MD 21047

Contact Me
5.0
443 Reviews

Dealership Experience

23 yrs, 2 mos

Industry Experience

23 yrs, 2 mos

Languages Spoken

English English

5.0

443 Reviews

Write a Review

443 Reviews of Kenneth Arment

June 06, 2022

Dealership Rating
Employee Rating

Though I had arranged financing in advance, I had to wait hours in the dealership to make payment with the finance staffer. I resented the casual disregard for my time. More

by treerat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lueckert

Jun 08, 2022

Heritage Mazda of Bel Air responded

Thank you for taking the time to review Heritage Mazda Bel Air. We sincerely apologize for the extended wait time as well as the lack of communication from our dealership. This is not our way of doing business, as we work hard to maintain a high level of customer satisfaction throughout your entire car-buying experience. Our Store Manager, Chris Schroeder, would like to further discuss your experience, but has been unsuccessful in locating your contact information in our database without a full name. At your earliest convenience, please contact Chris directly at cschroeder@mileone.com or 410.638.5634 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your feedback and we hope to hear from you soon.

June 06, 2022

Dealership Rating
Employee Rating

They did an amazing job with the car and helping me fined the wright one More

by korbinharget
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

Heritage Mazda of Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 05, 2022

Dealership Rating
Employee Rating

I keep returning to this dealership because they treat me like family. Always greeted personally by salesperson Ken Arment, managers & financing teams. More

by ENVISION0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lueckert

Jun 06, 2022

Heritage Mazda of Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 05, 2022

Dealership Rating
Employee Rating

It was great for my first time buying a car ken was extremely helpful and nice I will definitely be coming back in the future to buy a car again More

by jospatkelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Foss

Jun 06, 2022

Heritage Mazda of Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 05, 2022

Dealership Rating
Employee Rating

Ken secured the car that I wanted through an easy deposit process. He updated me when the car arrived from Japan. Ken ensured that the purchase went smoothly by gathering the necessary information prior to More

by KIMHEETER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski

May 06, 2022

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 04, 2022

Dealership Rating
Employee Rating

Came back to this dealership after driving several other makes of cars and being frustrated with the lack of inventory in todays market. Ken Arment had sold and leased me 3 Mazdas in the past and I knew he More

by JOYONLINENOW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheila Nesbit

May 06, 2022

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Ken will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 25, 2022

Dealership Rating
Employee Rating

Ken provided exceptional service from top to bottom. He was very friendly and personable and made sure I was comfortable and happy throughout the whole process. He has followed up with me multiple tim More

by pmadden311
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Foss , Ryan Lueckert

Mar 28, 2022

Heritage Mazda of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

March 08, 2022

Dealership Rating
Employee Rating

Excellent customer service at this dealership. Cassandra was wonderful and very knowledgeable. Everyone that I came in contact with at the dealership was great to deal with. Ken and Richard were s More

by taboccia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Ledbetter, Cassandra Foss , Ryan Lueckert, Richard Michael, Eugene Papaleo

Mar 10, 2022

Heritage Mazda of Bel Air responded

Hi there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 27, 2022

Dealership Rating
Employee Rating

My experience here has been consistent with professionalism, mannerism, punctuality, and high grade level performance. More

by Jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Dais, Ryan Lueckert

Mar 03, 2022

Heritage Mazda of Bel Air responded

Hi Jeffrey, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 18, 2022

Dealership Rating
Employee Rating

This is our 3rd vehicle from Heritage. We always get the best price and they find us the lowest financing, even beating our credit union. Ken took the time to send personalized video of v More

by willkuchta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Mrockowski, Eugene Papaleo

Feb 19, 2022

Heritage Mazda of Bel Air responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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