Kenneth Arment | Page 44

A dealer and service department you can trust Robert Thomas made an unfortunate situation into the most positive experience I've ever had getting a vehicle repaired. I don't need a manicure, a f Robert Thomas made an unfortunate situation into the most positive experience I've ever had getting a vehicle repaired. I don't need a manicure, a funky hot dog, or stale popcorn when I go to get my vehicle serviced. I need competent employees that understand my needs and don't try to take advantage and upsell at every opportunity. Robert Thomas is truly a professional, and someone you can trust. More

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Excellent service, friendly informative sales team Excellent service, friendly sales team; Ken Arment was the best, friendly, kind & very informative. Finance department was excellent as well, Great gr Excellent service, friendly sales team; Ken Arment was the best, friendly, kind & very informative. Finance department was excellent as well, Great group all around. Would highly recommend them to friends & family. More

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service on Buick Enclave the service was very efficient and fast, Robert Thomas was so pleasant to work with, wonderful customer service, Ken Arment recommended the service de the service was very efficient and fast, Robert Thomas was so pleasant to work with, wonderful customer service, Ken Arment recommended the service department, both Robert and Ken made sure I was a happy customer. I will definitely be a long time customer and will also refer friends and family. More

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Purchase of aMazda CX5 I have known Wil Wells for years he is always friendly and professional. This is the fifth car I purchased from him. He has always provided outstandin I have known Wil Wells for years he is always friendly and professional. This is the fifth car I purchased from him. He has always provided outstanding service and found me the right vehicle for me at a fair price. The management and finance staff including Gene Papaleo and Ryan Lueckert were very helpful in making sure the vehicle was ready on time and the financing was relatively painless. All in all an excellent experience. More

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Epitome of customer service From my internet inquiry to Devon through my delivery was very engaging and by far the best customer service experience that I have experienced in qui From my internet inquiry to Devon through my delivery was very engaging and by far the best customer service experience that I have experienced in quite some time. Ken definitely demonstrated his ability to work well under pressure as I had to be out of the dealership by a certain time and he handled everything beautifully. The dealership was very clean and inviting. The staff looked happy and appeared to work well together. I observed other customers receiving the same attentiveness and care such as myself. I have already told my friends and family about my great experience. Keep up the good work. More

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Awesome buying experience Ken was very helpful in locating and purchasing my son's first car. He made the entire experience enjoyable. Mike in service, was extremely helpful in Ken was very helpful in locating and purchasing my son's first car. He made the entire experience enjoyable. Mike in service, was extremely helpful in addressing a few minor service issues with the vehicle. I look forward to working with them again. More

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They worked with me to get me the car I wanted! The Mile one Mazda in Bel Air worked with me. From the very beginning, they helped set up test drives and made sure what I was interested in was avail The Mile one Mazda in Bel Air worked with me. From the very beginning, they helped set up test drives and made sure what I was interested in was available to drive. Kenny was great at explaining all the features of the cx3 and cx5. He worked with me when I wasn't feeling the cx3 and decided that the cx5 was the car I really wanted to drive off with. Each sales or finance person I came in contact with was super friendly and accommodating. It felt like buying from family, they were that awesome. Kenny even went out of his way to deliver my new car-freshly detailed and washed, to my friend's home near by because he knew coming back to the dealership was out of the way going home. Great place, great experience! I definitely recommend this location if you want a mazda! More

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Great experience Met with KEN as my wife was buying me a truck for my birthday. They had the 3 we requested brought in so I could test drive. No rush from anyone or ha Met with KEN as my wife was buying me a truck for my birthday. They had the 3 we requested brought in so I could test drive. No rush from anyone or hard sales pitch. KEN was right there when we decided on the 2014 RAM 1500. Garrett processed the financing in record time and I left with it in in less time it took me to test drive and decide which one I wanted. Great sales and financing experience. I highly recommend this dealer More

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I love mazda!!! I love going to Mazda for my car needs... Everyone is so friendly and willing to help. My go to sales person is Ken Arment he will go over the top to I love going to Mazda for my car needs... Everyone is so friendly and willing to help. My go to sales person is Ken Arment he will go over the top to make sure you get what you want!!! More

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No literally - Ken is the BOMB.com !!!! Could not have been more happier with my experience with Ken at Heritage Mazda in Bel Air. He explained everything up-front, explained the quote anoth Could not have been more happier with my experience with Ken at Heritage Mazda in Bel Air. He explained everything up-front, explained the quote another dealership offered me in full detail, and presented me a very informative, factual, and most importantly GREAT offer. I accepted the offer and was able to purchase the EXACT car I was hoping for. Everything after that was quick and smooth - he made sure I had everything ready for the signing appointment. Even when I forgot a paystub, he actually drove my girlfriend home to pick it up while I was still signing (killing two birds with one stone)... unbelievable service!!!! The best part is after everything was official - I asked him to hold up a custom made t-shirt that says "I am the Bomb.com" and we took a photo in front of my new car - you can check it out on the Heritage Mazda Bel Air Facebook page. No surprises @ signing - just the same great, reliable service from when I first walked in, and last stepped out. Good laughs too! Great memory - highly recommended, and I hope I can find them some good referrals. Zoom Zoom More

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