Kenneth "Rags" Jones | Page 23
Service Consultant
Wolfchase Honda
2982 N Germantown Rd
Bartlett, TN 38133
323 Reviews
Write a ReviewDealership Experience
7 yrs, 9 mos
Industry Experience
37 yrs, 5 mos
Languages Spoken
English
323 Reviews of Kenneth "Rags" Jones
March 08, 2020
Routine maintenance on my '04 Accord I have always had my car serviced at this dealership since I bought it from them in "06. This is the first time that a service representative didn't g I have always had my car serviced at this dealership since I bought it from them in "06. This is the first time that a service representative didn't go over the results of my service and the results of the multipoint inspection. When I returned to pick up my car I was just directed to the checkout area to pay my invoice. My service rep was at lunch at that time so possibly this was the issue. More
March 07, 2020
A good experience Very pleased with my overall service and Ken was very professional and an absolute pleasure. Thank you for helping me through my service appointment. Very pleased with my overall service and Ken was very professional and an absolute pleasure. Thank you for helping me through my service appointment. It was all good. More
March 03, 2020
Great service We were greeted warming when we arrived at the dealership. Kenneth Jones handed our oil change promptly and directed us to a salesperson to answer som We were greeted warming when we arrived at the dealership. Kenneth Jones handed our oil change promptly and directed us to a salesperson to answer some questions we had. Larry Brewer was welcoming and seemed to enjoy answering our questions. He went out of his way to bring up different vans for us to compare even though we were not planning on purchasing anything. After we decided to purchase, Mr. Brewer made sure we were familiar with the workings of the new van. He gave us a wonderful tutorial and never seemed hurried or frustrated with us. He seemed to really want us to understand how our new van worked. The manager, Mr. Kessler , even had ice put in our cooler as we had bought meat and thought we would be home quickly. That is going above and beyond. Every time we have been to that location we have been very well treated. I believe the fiancé person was Trevor , whoever it was gave us great service. Mr. Brewer told us to come or call with any questions, even after we bought and I believe he truly meant it. We feel very comfortable and confident to work with him in the future. He never used harsh salesman tactics. Hurrah More
Other Employees Tagged: Billy Kessler, Trevor Werner , Larry Brewer
March 01, 2020
Wolfchase Honda never disappoints. My service consultant was Kenneth Jones and he was kind, efficient, and thorough. I will be returning for my next service update! was Kenneth Jones and he was kind, efficient, and thorough. I will be returning for my next service update! More
February 25, 2020
Excellent service from a very professional crew. I needed the 45,000 mile maintenance on my 2017 CR-V Touring. Ken Jones explained the process and costs. Great job. the 45,000 mile maintenance on my 2017 CR-V Touring. Ken Jones explained the process and costs. Great job. More
February 20, 2020
I am now in my third Honda that was purchased from Wolfchase. None of these cars have ever been touched by anyone except the Wolfchase service department. As I women driver and owner, I trust them and Wolfchase. None of these cars have ever been touched by anyone except the Wolfchase service department. As I women driver and owner, I trust them and respect their opinions. They have never let me down. Thank you! More

