"Kenneth Ruiz and the guys at covert Cadillac really took..."
Kenneth Ruiz and the guys at covert Cadillac really took care of me. I found the truck online and was able to get everything done over the phone. Drove 4 hours to trade in and pick up my new truck. The best car buying experience I have had yet!
"fast, easy and professional buying experience"
My family and I had our best buying experience ever with Kenneth and the rest of the team at Covert Cadillac. We never write reviews, but with this experience we had, we wanted to let as many others know about how great they treated us from start to finish.
"I only have praise!"
- Judy G
I can get very anxious buying a car, and I do not like feeling pressured. Working with Kenneth at Covert Cadillac was a welcome surprise! Kenneth was very professional and friendly. I immediately felt comfortable and never pressured. It was as if he was working for me. He took time to find out what I wanted, needed and could afford. He researched vehicles and their towing capacity for my camper. He presented me with options and went out of his way to find the "right" car - even coming in on his day off to help me wrap up the deal. He followed up on every little thing. Jerry did a great job with the financing as well. What more could you ask of a car buying experience?
"Kenneth Ruiz - Sales"
- Donna L.
Kenneth is the best sales person I have ever done business with. Although I didn’t exactly get the sales price I was hoping for the experience was wonderful. Kenneth is a no pressure guy. He is honest, kind, calm, & follows through thoroughly, not to mention his integrity. Top notch! No doubt future purchases will be directed his way. Thank you Kenneth.
"Was not pressured"
The whole crew at covert Cadillac .. from Kenneth Ruiz to Cory the manager, and even Jerry the finance guy were amazing. Kenneth being the guy I was with the whole time has a great personality and I feel genuinely wanted me to be happy. I went in there by myself(a woman) and I honestly felt I was not taken advantage of or pressured at all to purchase my car(probably cuz I have been car shopping for at least 3 months and know what I want). I got what I want with an amazing deal I feel like. Will be recommending to all my friends and family.. worth the drive from San Antonio.
"ANOTHER great experience"
- Glen Peterson
For the second time, the experience of purchasing a pre-owned vehicle from Kenny Ruiz at Covert was a seamless, professional and pleasant one. Having dealt both personally and professionally with Covert over the past 20 years, I continue to be impressed with Covert.
Mr. Ruiz contradicts the myth of the "used car" guy by presenting himself, his product, and his company as professional, dependable, and most important...consistently honest. Impressive and refreshing in an industry that STRIVES to be none of those things.
Nice to know it still exists. I WILL BE BACK.
The dealer worked with me each step of the way from transaction costs explanation to furnishing the printed list of work on the car. The paperwork was handled efficiently (Thank you, Veronica, for the recent data). The car looked new when it arrived via shipping from out of state. The full tank of gas and Michelin tires offered piece of mind. Thank you, Covert staff, all of you.
Can you relocate to set up a sales office in Philly? This city needs you here.
"Excellent Customer Service!!!!"
I have purchased a few vehicles from Cory Rutherford for the past several years. Cory and Kenneth Ruiz recently helped me find just what I have wanted to purchase for years. Kenneth was extremely thorough in going over details of purchasing the truck I wanted without any pressure. I will definitely purchase vehicles from them in the future, and I will refer family and friends to them.