Check out Kenneth Sorensen's reviews on DealerRater

September 11, 2025

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Really nice salesman and efficient. If I need anything he will be able to answer my questions anytime. Thank you If I need anything he will be able to answer my questions anytime. Thank you More

by RITAGRIEGO87105

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abdul Kebe, Joshua Bates , Matthew Anzures, Daniel Guereque

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Apr 11, 2026 -

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Reliable Nissan. Our team works hard to provide excellent service, and it means a lot to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future—whether it’s for sales, service, or anything in between. Enjoy your vehicle, and thanks again for choosing Reliable Nissan!

September 02, 2025

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Patient. explain answer all questions, honest he nose His business l will recommend highly Friendly explain answer all questions, honest he nose His business l will recommend highly Friendly More

by ELIZABETHSALAS763

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

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Apr 11, 2026 -

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Reliable Nissan. Our team works hard to provide excellent service, and it means a lot to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future—whether it’s for sales, service, or anything in between. Enjoy your vehicle, and thanks again for choosing Reliable Nissan!

August 29, 2025

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I have had nothing but issues with this whole process the salesman was not very good salesman was not very good More

by ARRIOLULU

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

No

Other Employees Tagged: Daniel Guereque

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Sep 10, 2025 -

Reliable Nissan responded

We strive to make every interaction smooth and positive, and it’s clear we fell short in your case. We take feedback like yours very seriously and would like the opportunity to make this right. Dominic Salazar, our General Manager, is personally available to assist you and ensure your concerns are addressed. You can reach him directly at customerrelations@reliablenissan.com.

August 28, 2025

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Over promise, under deliver. Lack of follow up. No reliable information, accountability. Failed to properly & completely detail new car inside & out before delivery … left dirt, Lack of follow up. No reliable information, accountability. Failed to properly & completely detail new car inside & out before delivery … left dirt, stains & markings on seats, scratches & scuffing inside all doors. Failed to include all necessary accessories. Chip dent on one key fob. Spent a lot of money on new car, dealership fell short with experience. More

by Steve

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Kasadi Deskin, Dominic Salazar, Laura Myers, Gabriel Moya

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Sep 10, 2025 -

Reliable Nissan responded

It’s clear from your comments that our team did not deliver the level of attention, care, and follow-through that you deserved when purchasing your new vehicle. We are particularly concerned about the issues you highlighted regarding the condition of your vehicle at delivery, including dirt, stains, scratches, and missing accessories, as well as the chip on your key fob. This is certainly not reflective of the experience we want our customers to have, and we understand how disappointing this must have been, especially after such a significant investment. Dominic Salazar, our General Manager, would like the opportunity to personally address your concerns and work toward a resolution. Please reach out directly at customerrelations@reliablenissan.com. .

Sep 10, 2025 -

Steve responded

This is very insulting that I get this response from you a couple weeks later, when I have been trying to reach your general manager, Dominic Salazar since last month on multiple attempts, leaving messages to which he has not had the courtesy to return any of my calls. I had filed an official complaint with Nissan consumer affairs that had sent my complaints directly to your leadership and management team, including your general manager, Dominic Salazar again to which he has not reached out or responded to me at all.

August 02, 2025

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Oil changes do not take 4 hrs, found my vehicle in the street parked. Service guy said about an hour. What’s the point of making an appointment if the service guys just take in vehicles in the fast lane w street parked. Service guy said about an hour. What’s the point of making an appointment if the service guys just take in vehicles in the fast lane while I set an appointment. Plus the tech who serviced my truck didn’t tighten the drain bolt all the way, I had oil leaking. Not professional More

by natemex87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Dylan Iuculano, The newest guy in the service dept

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Aug 07, 2025 -

Reliable Nissan responded

We are concerned to hear that you feel this way about your service experience. We understand your concerns about appointment scheduling and prioritization, and we take these matters seriously. The experience you've described falls short of the professional standards that we strive to provide. Your feedback is important to us. We are committed to addressing these operational issues to ensure better experiences for all our customers. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this matter further and work toward a resolution.

July 26, 2025

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Kenneth 'Pac-Man' was very understanding with our situation and did his absolute all to get us into a comfortable place with a new vehicle. situation and did his absolute all to get us into a comfortable place with a new vehicle. More

by SAYAWEA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Sorensen

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Apr 11, 2026 -

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Reliable Nissan. Our team works hard to provide excellent service, and it means a lot to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future—whether it’s for sales, service, or anything in between. Enjoy your vehicle, and thanks again for choosing Reliable Nissan!

July 15, 2025

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Everything went good. And everyone treated me nice Everything got done and I was really happy driving away with my new car thank you. And everyone treated me nice Everything got done and I was really happy driving away with my new car thank you. More

by robertamt894

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laura Myers, Destiny Rodriguez , Bryce Moen

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Apr 11, 2026 -

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Reliable Nissan. Our team works hard to provide excellent service, and it means a lot to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future—whether it’s for sales, service, or anything in between.

July 15, 2025

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Employee Rating

First time experience at this location. They provide d great service. Had a good experience getting the vehicle I needed. They provide d great service. Had a good experience getting the vehicle I needed. More

by atl31falcons

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tiarre Villegas , Preston Ulibarri

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Apr 11, 2026 -

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Reliable Nissan. Our team works hard to provide excellent service, and it means a lot to know that we met your expectations. We truly appreciate your support and look forward to assisting you again in the future—whether it’s for sales, service, or anything in between.

May 21, 2025

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Amazing place to get your first car pac- man helped me out a lot. everyone so nice out a lot. everyone so nice More

by tristanyazzie10

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 27, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Pac-Man and the team made your first car experience amazing. Your satisfaction means a lot to us, and we hope you enjoy your new ride!

April 27, 2025

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Really great people, friendly, and stick to the word really quick process and got along great really quick process and got along great More

by anthonyrobinson236

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jesse Flores

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Apr 28, 2025 -

Reliable Nissan responded

Thanks, Anthony! We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering great service. Looking forward to seeing you again soon!

Kenneth Sorensen | Page 3

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Reliable Nissan

98 Reviews of Kenneth Sorensen

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