Kenneth Sorensen
Kenneth Sorensen at Reliable Nissan

Kenneth Sorensen

Internet Sales

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

Contact Me
4.6
75 Reviews

Completely transparent, honest, and friendly.

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

Specialties & Trainings

Customer Service

4.6

75 Reviews

Write a Review

75 Reviews of Kenneth Sorensen

August 28, 2025

Dealership Rating
Employee Rating

Over promise, under deliver. Lack of follow up. No reliable information, accountability. Failed to properly & completely detail new car inside & out before delivery … left dirt, More

by Steve
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 02, 2025

Dealership Rating
Employee Rating

Oil changes do not take 4 hrs, found my vehicle in the street parked. Service guy said about an hour. What’s the point of making an appointment if the service guys just take in vehicles in the fast lane w More

by natemex87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan Iuculano , The newest guy in the service dept

Aug 07, 2025

Reliable Nissan responded

We are concerned to hear that you feel this way about your service experience. We understand your concerns about appointment scheduling and prioritization, and we take these matters seriously. The experience you've described falls short of the professional standards that we strive to provide. Your feedback is important to us. We are committed to addressing these operational issues to ensure better experiences for all our customers. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this matter further and work toward a resolution.

July 26, 2025

Dealership Rating
Employee Rating

Kenneth 'Pac-Man' was very understanding with our situation and did his absolute all to get us into a comfortable place with a new vehicle. More

by SAYAWEA
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Sorensen

July 15, 2025

Dealership Rating
Employee Rating

First time experience at this location. They provide d great service. Had a good experience getting the vehicle I needed. More

by atl31falcons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 15, 2025

Dealership Rating
Employee Rating

Everything went good. And everyone treated me nice Everything got done and I was really happy driving away with my new car thank you. More

by robertamt894
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 21, 2025

Dealership Rating
Employee Rating

Amazing place to get your first car pac- man helped me out a lot. everyone so nice More

by tristanyazzie10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2025

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Pac-Man and the team made your first car experience amazing. Your satisfaction means a lot to us, and we hope you enjoy your new ride!

April 27, 2025

Dealership Rating
Employee Rating

Really great people, friendly, and stick to the word really quick process and got along great More

by anthonyrobinson236
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Flores

Apr 28, 2025

Reliable Nissan responded

Thanks, Anthony! We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering great service. Looking forward to seeing you again soon!

April 10, 2025

Dealership Rating
Employee Rating

The Best car buying experience I have ever experienced. My family and I were treated like Royalty! More

by grggodly24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiarre Villegas, Paul Bateman

Apr 11, 2025

Reliable Nissan responded

Thank you for such an amazing review! We're so glad to hear that you and your family had such a fantastic experience. Treating our customers like royalty is exactly what we aim for, and we're thrilled we could make your car buying experience the best you've ever had. We appreciate your business and look forward to serving you again in the future!

April 01, 2025

Dealership Rating
Employee Rating

I was attended too right away filling our paperwork was easier than before I was satisfied with the payment More

by RETAILREP12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a quick and easy experience with us. Your satisfaction is our priority, and we're glad we could make the process smoother for you. We appreciate your feedback!

April 01, 2025

Dealership Rating
Employee Rating

Very easy to work with and make a deal. Very easy finance process. We did not feel as if the dealer was playing games or wasting time. More

by samybaby57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sophia Salazar

Apr 03, 2025

Reliable Nissan responded

Thank you! We’re thrilled to hear that you found our process smooth and transparent. Your satisfaction is our priority, and we appreciate your kind words! Looking forward to serving you again in the future.

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