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Kenneth Thompson
Kenneth Thompson | Page 5
Sales Associate
Green Ford Inc.
3800 West Wendover Avenue
Greensboro, NC 27407
122 Reviews
122 Reviews of Kenneth Thompson
November 04, 2020
I brought a print out showing what needed to be replaced but the person that checked me in said that didn’t have anything to do with my problem, because he didn’t read far enough. So they put the wrong part but the person that checked me in said that didn’t have anything to do with my problem, because he didn’t read far enough. So they put the wrong part on and charged me $435 and they could not drive it out of parking space for me to drive it home. So, now they have ordered the right part and wait for it to come in. In the meantime I have no way to get around. More
by Dja6790
Verified Customer
October 13, 2020
Would have given it a five but No plexiglass or mask on inside employees. It the little attention to detail that matters. Customers health matters. How can I trust your services if I can’t trust your emplo inside employees. It the little attention to detail that matters. Customers health matters. How can I trust your services if I can’t trust your employees to wear masks. More
by Davydraft
Other Employees Tagged: Wiley Bass, Dustin Bell, Josh Eberhardt, Keith Lillard, Richard Jones , Brook Branson, Kimberley Jackson, Anthony Sides, Jessica Thomas
July 08, 2020
This place was amazing. Got me in and out much faster than I thought. The customer service and service on my vehicle was absolutely the best I have ever received. than I thought. The customer service and service on my vehicle was absolutely the best I have ever received. More
by SERVICE79
Other Employees Tagged: Jeremy Collins, Ashley Isley , Eva Langley
July 01, 2020
Green Ford has the best service department in Greensboro I like the way that sir advisors work with you and it just makes your day fairly easier thank you for the people that you have working for you I like the way that sir advisors work with you and it just makes your day fairly easier thank you for the people that you have working for you More
by estacey43
Other Employees Tagged: Ashley Isley
June 28, 2020
Not happy with them standing behind their product. My F 150 after 41000 miles left me stranded because the gear shift linkage was bad. Not covered under warranty and should be . Everyone one agrees but did 150 after 41000 miles left me stranded because the gear shift linkage was bad. Not covered under warranty and should be . Everyone one agrees but did nothing. Offered 100 refund of my repair cost but never actually refunded it. Will not by my next truck from them. More
by Troyball12
Other Employees Tagged: Jason Waller , Don’t know sales dept person
June 27, 2020
Great customer service, super nice, respectful and helpful. Special thanks to Ms Eva and Kenneth in the service Dept. You guys are much appreciated. Thank you helpful. Special thanks to Ms Eva and Kenneth in the service Dept. You guys are much appreciated. Thank you More
by Tyrell Bradford
Other Employees Tagged: Eva
June 16, 2020
These guys have great customer service and stuck to their word and dis their part on making sure my truck was running right even though the warranty company took forever. Special thanks to Mr Kenneth in the word and dis their part on making sure my truck was running right even though the warranty company took forever. Special thanks to Mr Kenneth in the service dept for staying on top of things. More
by Tyrell Bradford
May 22, 2020
I asked to be called before any work be fix.Gave a list of issues that night when I made the appointment.They fix an issue that I didn't asked to fix that morning (the Bluetooth), when I dropped off my car of issues that night when I made the appointment.They fix an issue that I didn't asked to fix that morning (the Bluetooth), when I dropped off my car and signed the agreement to be worked on. Then tried to charge me. I called my warranty company they gave me a breakdown what the dealership called to get fix, and told me the dealership didn't call to see if the Bluetooth was cover or not. The dealership assumed it wasn't cover. the fact is they fixed it without my consent. but the warranty company did cover . The dealership claims the warranty company only fixed it because I was so animate about the claim. So my experience with the Ford service department was not the best experience. I felt like I was at a hustle shop not a 5 star dealership. It made me feel that the dealership was being dishonest and not being upfront. More
by t42titus
May 21, 2020
Each time I visit the service department at Green Ford, Each time I visit the service department at Green Ford, Kenneth Thompson always make it a very nice experience. He always makes me feel like family a Each time I visit the service department at Green Ford, Kenneth Thompson always make it a very nice experience. He always makes me feel like family and I am well taken care of. More
by GLADNEY0
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