Kenny Gersch
Kenny Gersch at Palmen Buick GMC

Kenny Gersch | Page 9

General Manager

Palmen Buick GMC

7110 74th Place
Kenosha, WI 53142

Contact Me
4.7
123 Reviews

My name is Kenny Gersch and I am the General Manager at Palmen Buick GMC Cadillac. I began my career in auto sales in August of 2000 and joined the Palmen team in October of 2015. I’ve made a career of taking care of the friends that I have, as well as the friends that I have met along the way, and helping them fulfill their transportation needs. The best part of my job is watching how much these families have grown in that time. With the our team here at Palmen Buick GMC Cadillac, I’m excited to continue to make new friends, and help my “old” friends and their families with all of their automotive needs. Whether it is new or pre-owned sales, financing, leasing, parts, or service, I can help you with any vehicle across the Palmen Auto Group. When I am not in the office, I have all of my free time dedicated to my wonderful wife and coaching three beautiful kids, a little hunting, fishing, or just enjoying the outdoors.

Dealership Experience

10 yrs, 9 mos

Industry Experience

25 yrs, 11 mos

4.7

123 Reviews

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123 Reviews of Kenny Gersch

May 31, 2021

Dealership Rating
Employee Rating

It's just a great happy experience, buying the vehicle. gettinga great rate. Servicing the vehicle with Jeff,Jason, Tim and Ben are the most knowledgeable nice group. buying parts accessories from Eric,F More

by NAGY51
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan First, Tim Hoffman, Jason Garon, Orlando Moncayo , Alfonso Gomez, Jeff Nagy

May 15, 2021

Dealership Rating
Employee Rating

PALMEN HAS ALWAYS GONE OUT OF THEIR WAY TO ADDRESS MY CONCERNS. I'M AN OLD SCHOOL BUYER WHO LOVES TO NEGOTIATE PRICES. THEY WERE UP TO THE CHALLENGE ! WE WERE ABLE TO AGREE TO TERMS BEST FOR THE BOTH OF More

by TR_HERMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Orlando Moncayo , Dan Cholly, Mike Mattner, ROGER JOHNSON

February 25, 2021

Dealership Rating
Employee Rating

Juan was a great help and patiently worked with me to coordinate the right price for the vehicle I wanted. Tim has always been the best when it comes to service. He's the one who informed as to the dea More

by Amundy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Hoffman, Juan Resendiz

February 25, 2021

Dealership Rating
Employee Rating

Nice visit. Tim hoffman knocked it out of park. Been coming here fir years because of him. Nat and kenny got the job done. Happy More

by LDELI1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Hoffman, Orlando Moncayo , Alfonso Gomez, Nat Zunkel

January 15, 2021

Dealership Rating
Employee Rating

I am very disappointed with my experience. Many employees made a lot of mistakes, things were forgotten, wrong accessories on the car, and a basic inability to answer common questions. I would not recommend More

by Lions1972
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Dan Cholly, Alfonso Gomez, Nat Zunkel

Feb 01, 2021

Palmen Buick GMC responded

I am glad that it all worked out at the end and we were able to get you the right accessories.

Feb 01, 2021

Palmen Buick GMC responded

Again, I apologize. I thought that you and I had resolved any issues. If I am mistaken, please contact me directly. Thank you, Kenny Gersch General manager (262)694-1500

Feb 01, 2021

Lions1972 responded

Palmens response to my experience is as I expected. There is a complete failure to acknowledge the list of issues that I identified. Absolutely no apologies were given regarding these issues and no mention or explanation for the lack of experience or professionalism was noted. Not one Palmen employee had the forethought to inspect or verify that the truck and its purchased accessories was correct. This establishment should be completely embarrassed by its complete disregard for the customer experience.

November 24, 2020

Dealership Rating
Employee Rating

I figured out what GMC really stands for when I went in and met Orlando and the Palmen Dealership Crew; Great Men Caring! Was the BEST Truck buying experience EVER! Thank You ❤️ More

by WELTER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Orlando Moncayo , Alfonso Gomez, Andy Palmen - Owner and A Caring Person

October 19, 2020

Dealership Rating
Employee Rating

Excellent service very friendly. Cared for all of my needs to get the perfect car for me. They also had proper Covid-19 protections throughout my experience. More

by Tgrimm11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Colon

August 20, 2020

Dealership Rating
Employee Rating

I brought my GMC Terrain for a oil change. And walked out with my new 2018 GMC Terrain !!! It never crossed my mind to buy a newer car !! But what pissed me off was I ended having to pay for that oil change. More

by Shirliann89@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Borissenkov , Alfonso Gomez, Tony Wojciechowski, I really don’t there namew

August 03, 2020

Dealership Rating
Employee Rating

Jeff was great , best customer service anywhere hands down. Very professional and efficient. I would recommend Palmen GMC to any of my friends and family. More

by rayhilburger
Recommend Dealer
Yes

Other Employees Tagged: Vince Tomasello , Alfonso Gomez, Mike Mattner, Jeff Nagy

June 19, 2020

Dealership Rating
Employee Rating

Mike and Vince are great! I would definitely go back or recommend them to friends. Very easy to work and helped me find the right car More

by rayhilburger
Recommend Dealer
Yes

Other Employees Tagged: Vince Tomasello , Mike Mattner

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