Kenny Rodas | Page 6

I have had the transmission replaced already with Chevy in Bridgewater. Now I was told my warranty expired 2 months ago and want to charge me $10,000 for a new transmission. There is obviously a problem in Bridgewater. Now I was told my warranty expired 2 months ago and want to charge me $10,000 for a new transmission. There is obviously a problem with the transmission on these vehicles. I left an un happy customer and will never consider buyer Chevrolet. Absolutly no customer service nor compassion. We have purchased 6 vehicles through Bridgewater Chevrolet More

by Maxima Verified Customer Verified Customer

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Service was great. Better then Cadillac's service department. Jason got everything done and was very communicative. Better then Cadillac's service department. Jason got everything done and was very communicative. More

by gregorygong Verified Customer Verified Customer

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Great service experience! Will be using the dealership again to maintain my Silverado. Very comfortable amenities and friendly staff. Will be using the dealership again to maintain my Silverado. Very comfortable amenities and friendly staff. More

by chrisscarpone Verified Customer Verified Customer

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This dealer needs more new trucks F-150 like the black widow. But I like the service they provide to me went I was there. widow. But I like the service they provide to me went I was there. More

by jlhcobra Verified Customer Verified Customer

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My car had a warranty covered brake failure. I brought it in for service on a Saturday and via text was told they needed to order the part and it would be in on Tuesday. There were no loaner car I brought it in for service on a Saturday and via text was told they needed to order the part and it would be in on Tuesday. There were no loaner cars and i was told to "carpool to work". I explained that this is challenging as i am a nurse and dont work an office job. I was then told my car with 26, 000 miles on it needed 2 new tires and offered an oil change even though i have 33% oil life left. I was provided a quote over text for 2 new tires, rotation and balance for almost 1000.00, broken down into tire cost, rotation cost and balancing cost. I declined the oil change and the tires and agreed to the tire rotation and balance. The work was completed and i was given a total of 400.00 for tire rotation and balance. I questioned the cost as it did not match what i was quoted and was told, oh that was the price if you bought the tires. At no point was i told via text or phone of the new charge. After sending back the text with the original quote to the service team and advising i was not informed of the price change they offered a small discount. Very unprofessional. The service department has declined over the years. I have been a Bridgewater Chevy customer for over 14 years. This is a disappointment. More

by mfrese60 Verified Customer Verified Customer

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They were quick and courteous. What I thought was going to take an hour and a half, took only 45 minutes for my oil change. What I thought was going to take an hour and a half, took only 45 minutes for my oil change. More

by dsevell Verified Customer Verified Customer

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Job well done. Service completely in timely fashion. All with courtesy and a smile included. very professional Service completely in timely fashion. All with courtesy and a smile included. very professional More

by tea61778 Verified Customer Verified Customer

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Service guys were so nice. Knew we had to get out of the dealership fairly quickly and tried to accommodate us as best they could Knew we had to get out of the dealership fairly quickly and tried to accommodate us as best they could More

by BOHNMOM Verified Customer Verified Customer

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Very Clean and pleasant professional staff. They are willing to help and prioritize the work that needs to be done. The staff makes you feel comfortable and patient on your decision making. They are willing to help and prioritize the work that needs to be done. The staff makes you feel comfortable and patient on your decision making. More

by paulacoley Verified Customer Verified Customer

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It took time to get parts, understandable. But the advisor went on vacation w/o telling me and left my car outside in over 100 degrees Temps and my headliner dropped. I am upset I was not ca But the advisor went on vacation w/o telling me and left my car outside in over 100 degrees Temps and my headliner dropped. I am upset I was not called, I could have taken the car home and waited till parts came in. The advisor was lax and stupid, now I have more problems you can not fix. More

by kennethkoktish Verified Customer Verified Customer

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