"Great experience with Kensey"
Kensey was absolutely fantastic to work with through a nearly 3 month long process. She was the only one to respond through Trucar with an actual quote on the specific vehicle I was interested in. That price and her willingness to patiently wait while my job situation clarified was what really made a big difference. In the end we chose a vehicle that had not even arrived at the dealership, but she was able to honor the previous deal even though the vehicle we bought had one more feature on it. Kensey is fantastic through email as well as in person, we would certainly be happy to deal with her again!
Other Employees Tagged:
"Great online sales help with locating a vehicle"
I contacted Beck Toyota and several other local Toyota dealers one night to see if they had a specific RAV4 Hybrid that I was ready to buy. I let them know the color, options, etc. that I was looking for. The next morning, Kensey had emailed me that they had located a vehicle that matched what I asked for. While it wasn't on their lot, they could order it in for me. Among all the local dealers that I contacted online, SHE WAS THE ONLY PERSON that actually found me exactly what I wanted! (The other dealers all sent me back vehicles with different trim lines, different colors, different options, and so forth. They tried to talk me into something that met THEIR needs rather than listening to their customer.) Kensey was super-responsive to my emails and phone calls. Beck Toyota's price was also very competitive. When I buy my next Toyota, I will save myself some headache and go to Beck first!