Kent Martinka | Page 4

I have purchased 10 cars in the past 10 years. I have never had such a disrespectful interaction on a potential trade. The manager tried to tell me that he would not pay above the bottom of the Ke I have never had such a disrespectful interaction on a potential trade. The manager tried to tell me that he would not pay above the bottom of the Kelley blue book, ‘good’ rating on a car that is less than three years old, has less than 50,000 miles on it, and legitimately is in ‘very good’ condition. He tried to tell me that my car needed new tires. Those tires were replaced 4 months ago. And, I am a return customer. I will not return ever again. More

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This is the 4th Mercedes Benz we buy from Boris. We are always going to be his customers. He understands our needs and have always been nothing but respectful and professional. We are always going to be his customers. He understands our needs and have always been nothing but respectful and professional. More

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Sue's the best! She came in on her day off and spent the whole day with me until the car was delivered!!! Nowadays you don't find many places that have quality serv She came in on her day off and spent the whole day with me until the car was delivered!!! Nowadays you don't find many places that have quality service but at Sears it's Sue Brink. More

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This dealership was quite fancy, organized, very caring respectful people, and it was easy to know where you’re at in the building. respectful people, and it was easy to know where you’re at in the building. More

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A complex electronic problem solved. Our service advisor was very helpful keeping us well informed and up to date. I can think of no better place to have your new Mercedes (AKA a motorized computer) service was very helpful keeping us well informed and up to date. I can think of no better place to have your new Mercedes (AKA a motorized computer) serviced. More

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Boris found me a car in my budget that I loved right away. The girls in financing were great too! Boris, Kelly and Jennifer all moved mountains to get me in my beautiful Benz. Now if I could just get Ke away. The girls in financing were great too! Boris, Kelly and Jennifer all moved mountains to get me in my beautiful Benz. Now if I could just get Kent to throw in the illuminated Star I’d be over the moon. Jk thanks guys! I had a great experience More

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Kudos sears and thank u JohnAppreciated the attention to Kudos sears and thank u John Appreciated the attention to detail, expedience and certainly meeting expectations on timeliness The can do attitude c Kudos sears and thank u John Appreciated the attention to detail, expedience and certainly meeting expectations on timeliness The can do attitude combined with make it happen really wants u to keep coming back Really like the purchase and also thankful for the post purchase attention More

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We normally are not excited about buying a car, but this experience was exceptional. Nick was knowledgeable, kind and patient…we never felt any pressure. The entire experience went smoothly…we would definit experience was exceptional. Nick was knowledgeable, kind and patient…we never felt any pressure. The entire experience went smoothly…we would definitely buy from Nick & Sears Imports again. And we do love the car! More

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Excellent service in a professional environment. Sue and the team provided accommodation during an extenuating circumstance. The experience was pleasurable and I'd recommend Sears Auto to any future buyers the team provided accommodation during an extenuating circumstance. The experience was pleasurable and I'd recommend Sears Auto to any future buyers in the Mercedes market. More

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For over 10 years I have been bringing my car to Sears for regular maintenance and repairs. Jamison and the whole crew always greet me as an old friend and make my service experience truly exceptional. for regular maintenance and repairs. Jamison and the whole crew always greet me as an old friend and make my service experience truly exceptional. The drop off process is easy, and a loaner car is always ready to go. Most importantly the service is always done quickly and correctly -getting me back on the road with no troubles. Andy comes up to the front on occasion from the garage to let me know how things on my car are wearing; and Kent comes over sometimes just to make certain I'm happy with my car (and to plan for my next CPO Mercedes!) - what dealership and service center has that kind of personal service! Keep up the great work!!! More

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