Kent Martinka | Page 3

The staff was very helpful and knowledgeable, they made the buying experience as smooth as possible the buying experience as smooth as possible More

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Buying our new car was absolutely the best experience we’ve ever had purchasing a car. Gene was so professional, friendly, knowledgeable and helpful. Together we narrowed down what our ideal car would be we’ve ever had purchasing a car. Gene was so professional, friendly, knowledgeable and helpful. Together we narrowed down what our ideal car would be. Not having one available Gene pulled in Kent who found the exact car we wanted.within a short time. They new I was leaving town 2 days later, so they expedited certification and detailing the car so I could drive it on my trip. Jennifer took care of the paperwork (all electronic) so quickly and explained everything very thoroughly. Corbyn gave us a great 101 on the car so when we left we felt very comfortable driving away! Thank you all for such a fantastic experience! More

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Danny helped me with everything, let me look at 2 cars I was very interested in and when it came time to pick he walked through all the different features to make this difficult decision!😂 was very interested in and when it came time to pick he walked through all the different features to make this difficult decision!😂 More

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Great overall experience, would recommend my sales person, Sue Brink was great! Easy to work with the entire team! person, Sue Brink was great! Easy to work with the entire team! More

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I was fortunate enough to purchase my convertible from Boris. He is very knowledgeable, professional and friendly. I recommend not just Boris but the entire dealership since I had such a great experience. Boris. He is very knowledgeable, professional and friendly. I recommend not just Boris but the entire dealership since I had such a great experience. I plan to be back someday. More

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Sue was extremely personable, helpful and accommodating. We were able to find the perfect vehicle for our family. 10/10 experience. We were able to find the perfect vehicle for our family. 10/10 experience. More

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The dealership is trustworthy and helped us make a good deal. This was our second time working with the dealership. deal. This was our second time working with the dealership. More

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Setnu Jenkins | Certified Sales Professional What's very professional man and got me into a new Mercedes absolute wonderful service. professional man and got me into a new Mercedes absolute wonderful service. More

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The salesman was tremendous responsive, and informative. He and the dealership provided a quality of service that exceeded my expectations during the sale. I would also like to add that the finance team was He and the dealership provided a quality of service that exceeded my expectations during the sale. I would also like to add that the finance team was exceptional in accommodating my needs. I would not hesitate to recommend Sears Imports to my family and friends. More

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This is my first time buying a Mercedes. My past experiences with other car brands has been better. I was expecting white glove service from a luxury brand like Mercedes but this dealership My past experiences with other car brands has been better. I was expecting white glove service from a luxury brand like Mercedes but this dealership fell short. First of all, Mercedes didn’t give any updates when the car shipped with no estimated time or updates on delivery. Second, Sears Imports offered me far below trade value for my Jeep. They also told me I needed to pay for another year of tabs on my Jeep to trade it. I found two other dealers offering to buy my Jeep for $4000 more than Sears. It was a huge insult that I had to sell my car to another dealership rather than trade it for my Mercedes which would’ve saved on the taxes. This is by far the worst experience I’ve ever had buying a vehicle. If I hadn’t waited 6 months for my car I would’ve walked away. The dealer who bought my Jeep didn’t ask me to pay for a year of tabs so that saved me another $400. I’m also disappointed that the dealer didn’t have tires in stock for winter. I had to go with an another vendor for this. The wheels Sears could order were twice the price plus labor fees More

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