Keri Pickett | Page 2

Dishonest advertising Was on car gurus and looking for a 8 passenger sienna. I saw they had one listed as 8 passenger. I contacted them because the pictures looked like a 7 Was on car gurus and looking for a 8 passenger sienna. I saw they had one listed as 8 passenger. I contacted them because the pictures looked like a 7 seater. Sure enough it was only a 7 seater. When I confronted them they never responded! They lie just to get you to come in and contact them. Stay away! More

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Responsive, proactive, and friendly sales Great dealership for price comparison shopping. They gave me an offer I could hardly refuse on a new 2019 Subaru Forester. I ended up buying a used Su Great dealership for price comparison shopping. They gave me an offer I could hardly refuse on a new 2019 Subaru Forester. I ended up buying a used Subaru Outback elsewhere, but I was impressed with the quick response time from their sales staff, their effort at getting me a lower price, and their general friendly care for customers -- especially Keri and Andre. More

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The buying experience Shadric Hawley is great to work with. He’s upbeat, helpful, sincere and personable and an asset to this dealership. If he’s unsure of something he fin Shadric Hawley is great to work with. He’s upbeat, helpful, sincere and personable and an asset to this dealership. If he’s unsure of something he finds the right answer and bends over backward to win your business and your trust... a great sales person! Unfortunately, the new car sales manager, not so much. Back peddling on the written acceptance of a customer’s offer and then trying to cover and justify it by assuming the customer can be duped with double talk is not very professional... the only negative in this transaction, but a memorable one... and yet, even with this black mark against them I still bought the vehicle. They had a nice selection of the model I was looking for. More

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Awesome to work with! Roy worked very hard to get my car for me! Arranged things with my preapproved credit source and had all the papers ready when i got there! I lived 2 Roy worked very hard to get my car for me! Arranged things with my preapproved credit source and had all the papers ready when i got there! I lived 2 hours from the dealership and i would drive again to purchase my next vehicle ! More

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Love my Audi My daughter in law recommended I go to My Auto for my new car. I’m very happy I did! The dearlership and helpful staff made a usually difficult deci My daughter in law recommended I go to My Auto for my new car. I’m very happy I did! The dearlership and helpful staff made a usually difficult decision “a breeze”. Thank you especially to Amanda for making this as easy as it was! More

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Great experience with all the Staff Members! Brad Demarest was my sales specialist and dis a great job assisting me in buying a 15' Jeep Cherokee Limited. All staff were welcoming and answered al Brad Demarest was my sales specialist and dis a great job assisting me in buying a 15' Jeep Cherokee Limited. All staff were welcoming and answered all of my questions. As I live 2 1/2 hours east, it was definitely worth the drive to buy the vehicle I wanted. As we were signing the papers, Brad took care of detailing the vehi le again inside and out right before I left. More

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Afternoon Delight John and Bekah were total professionals in their dealings with me. They also kept me very comfortable and at ease. Keri was great setting the meeting John and Bekah were total professionals in their dealings with me. They also kept me very comfortable and at ease. Keri was great setting the meeting up on the phone. The gentleman who took me through the final sale documents was wonderful as well, sorry forgot his name. I came from Grand Rapids and they all made my afternoon a delight! More

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Great experience especially if you hate care shopping! In this day and age with access to all kinds of car buying information it is nice to know that a dealership exists to help after you have made your ch In this day and age with access to all kinds of car buying information it is nice to know that a dealership exists to help after you have made your choice. I was in and out in under 4 hours and received top notch help from the initial contact via their website to our Sales Associate as well as all management team such as finance and the used car sales manager. Car was as advertised and actually far exceeded expectations More

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New Prius Went in to test drive a new Prius and bought one that night. We have been thinking about this model and was very pleased with the sales and service. W Went in to test drive a new Prius and bought one that night. We have been thinking about this model and was very pleased with the sales and service. We did not feel pushed and all our questions were answered. We look forward to working with “My Import Center” in the future. More

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