Keri Whitmeyer
Keri Whitmeyer at NYE Ford

Keri Whitmeyer | Page 2

Service Consultant

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.9
247 Reviews
4.9

247 Reviews

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247 Reviews of Keri Whitmeyer

September 24, 2026

Dealership Rating
Employee Rating

Brought in for inspection and oil change. Service identified rear brakes needed replacement. Honest service. More

by MATT.WOLKOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 22, 2026

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Employee Rating

Excellent customer service. Trustworthy team and technician. A great place to bring your vehicle for repair and maintenance. More

by Tonya Merritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alisa Thayer , Michele LaRue, Isaiah Forward

Sep 22, 2026

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 20, 2026

Dealership Rating
Employee Rating

Always great people always looking out for there customers when they need them and need help with anything More

by HBUCKLEY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Sep 22, 2026

HBUCKLEY21 responded

Ford has really good people working for them I will be coming back for more work on my car

September 14, 2026

Dealership Rating
Employee Rating

The service spot took longer than I expected but additional items in cabin filters came up that I needed to address and had them also taken care of More

by SLH6896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue

Sep 14, 2026

NYE Ford responded

Thank you for your patience and understanding during your recent visit. We're glad we could address the additional cabin filter needs for your vehicle. Your trust in our expertise is greatly appreciated, and we look forward to serving you again.

September 14, 2026

Dealership Rating
Employee Rating

Great trade value, got me set up with the payment and warranty I needed in a very timely manner. More

by blueblast7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Keller, Alex Bryden , Michele LaRue, Matt Rossi

Sep 14, 2026

NYE Ford responded

Thank you for sharing your positive experience! We're glad our team could assist you with the trade value and warranty setup efficiently. Your feedback reinforces our commitment to quality and reliability. Visit us again!

August 30, 2026

Dealership Rating
Employee Rating

The Warranty Response time was problematic, but the service team excellent. Need a better way to update phone contacts in your system. More

by dmattrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, David Hall, Alisa Thayer, Gabrielle Wylie , Michele LaRue, Dylan Radford

Aug 31, 2026

NYE Ford responded

Matt, we're sorry to hear about the issues with the warranty response time and updating phone contacts. We appreciate your feedback and will work on improving these areas. Thank you for recognizing our service team's efforts.

August 25, 2026

Dealership Rating
Employee Rating

The service managers are very helpful and follow through on everything they say. Keri Whitmeyer is my "go-to" person in the service department. She goes above and beyond for me, and I very much appreciat More

by Dougloucks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alisa Thayer

Aug 25, 2026

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 22, 2026

Dealership Rating
Employee Rating

Dave and Keri did a amazing job with my car and were amazing to work with More

by bailey02412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hall

Aug 25, 2026

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 18, 2026

Dealership Rating
Employee Rating

From walking into the dealership to completing the deal, I couldn’t ask for a more positive and professional experience! More

by llamacutie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Socha, Matthew Keller

Aug 19, 2026

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 18, 2026

Dealership Rating
Employee Rating

One of the few places I’ve had to take a vehicle back for the same issue twice. Service is great, and the staff are friendly. More

by chips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hall

Aug 19, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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