Keri Whitmeyer
Keri Whitmeyer at NYE Ford

Keri Whitmeyer | Page 8

Service Consultant

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.8
201 Reviews
4.8

201 Reviews

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201 Reviews of Keri Whitmeyer

November 30, 2025

Dealership Rating
Employee Rating

I waited 2. 5 hours for a Powertrain Control Module recall. After the recall was fixed, my radio doesn't turn off and my backup camera doesn't pop up on the displ More

by Unhappy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 02, 2025

NYE Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialford@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 23, 2025

Dealership Rating
Employee Rating

As always, the service department at NYE FORD excels. I have always been impressed with their courtesy and professionalism. As I have said before, they are primarily reason I continue to purchase my cars More

by srock001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Mike Memery, David Hall, Alisa Thayer , Cheyenne Drummond

Nov 28, 2025

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 17, 2025

Dealership Rating
Employee Rating

Went in for a simple maintenance. Was fast and convenient! Staff was very friendly and outgoing. They genuinely appeared to enjoy their jobs!! Refreshing to see. More

by daveh6360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, David Hall, Alisa Thayer , Cheyenne Drummond

Nov 18, 2025

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 10, 2025

Dealership Rating
Employee Rating

jeff was great to work with used my own bank for the bronco. over all went well More

by EHOAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Socha, Matthew Keller

Nov 11, 2025

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 31, 2025

Dealership Rating
Employee Rating

Scheduled appointment, completed same day, and great communication throughout the process. I will be back for service. More

by bigbillsyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue

Nov 05, 2025

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 31, 2025

Dealership Rating
Employee Rating

Straight forward in and out. No surprises. It was just an inspection and it passed. More

by mstrauss0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 18, 2025

Dealership Rating
Employee Rating

Went in for just a yearly inspection , I was treated well , I was out quicker than I had planned . Keri is the best . More

by dml6475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 06, 2025

Dealership Rating
Employee Rating

NYE has been very good! They have gotten me in when my truck has needed servicing, and seems to have done good work!! I appreciate them. More

by cgweis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 06, 2025

Dealership Rating
Employee Rating

The service department sets this dealership far above any in the area.they are why I have used NYE Ford for years. More

by srock001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 22, 2025

Dealership Rating
Employee Rating

Both service writers where pleasant & professional even though they where working with more than one customer. Keri kept me up to speed on everything that needed to be done on my vehicle. Great job!!!!! More

by acalabrese1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Drummond

Oct 09, 2025

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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