Kerwin LaRocque
Kerwin LaRocque at Sport Mazda

Kerwin LaRocque | Page 58

VIP Customer Care / Mazda Expert

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
720 Reviews

Mazda Elite Certified Sales Pro, Years of Experience. Member of Sport Mazda Sales Team since 2005.

Dealership Experience

19 yrs, 7 mos

Industry Experience

19 yrs, 7 mos

Languages Spoken

English English

Employee Video

5.0

720 Reviews

Write a Review

720 Reviews of Kerwin LaRocque

November 27, 2017

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Employee Rating

Best Dealership in Orlando This is my third vehicle purchased with this dealership in the last 4 years. I purchased a 2017 Mazda 3 in October and dealt with the best salesman I More

by jdmlivewire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rey Almonte , Nick Radoslavov, Andy Rodriguez

Dec 05, 2017

Sport Mazda responded

JDM, It was a pleasure to read your review and I am so proud to have you as our customer. Loyal customers are what make a successful dealership and It is always good to know that we have people like yourself that are members of our Sport Mazda family of owners. I am so sorry to hear about the accident. It is not an experience that anyone wants. I know that Kerwin Larocque was happy to hear you TRUSTED him to replace the new Mazda for you. And it was nice to know that he made sure that you received another great buying experience this time. Thank you so much for your review and for saying the nice things you did about both my Sales and Service Teams. Nick and Kerwin always appreciate the comments. I do too, and thank you for being our loyal customer at Sport Mazda. Have a wonderful holiday season and may it be a safe and happy one. Jay Mealey, GM/Owner

November 22, 2017

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Breath of fresh air. Delvin Liters, Luis Arce & kerwin LaRocque all acted in a very professional matter. What they said is what they did. No beating around the bush. T More

by paulkelly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Arce, Delvin Lliteras

Dec 10, 2017

Sport Mazda responded

Paul, Thank you for your review. It was nice to hear that the Sales Team took great care of you and I guess the accompanying photo means that it was a successful search for the car you wanted. It is a beautiful new Mazda and I know it will provide years of safe and FUN driving. I will make sure that Luis, Kerwin and Delvin all know that you appreciated the experience they provided and let others know. Let me thank you again for your review and be sure to remember you are a valuable member of the Sport Mazda family and we are always here to help. Merry Christmas and Happy New Year. Jay Mealey, GM/Owner

November 20, 2017

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Awesome Sales Team! This is the 4th automobile (2017 Mazda CX-5 Grand Touring) I have purchased from Sport Mazda since moving to Florida in 2006. Kerwin Larocque is the More

by GeorgeH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2017

Sport Mazda responded

George, I can tell you that you are the reason we are trying to provide better and better service and making sure to do everything for our customers that will help them to enjoy every visit to Sport Mazda. We want your TRUST and will give you the RESPECT you DESERVE.. I am so grateful that you have trusted us enough to buy four Mazdas from us and will drive past other Mazda dealers to get to us. You are a very, very valued member of our Sport Mazda family. It is because our staff has people like Kerwin Larocque, your salesman, who although he is a manager will always be there for his customers. Thank you for the photo and I know you will really enjoy your 2017 Mazda CX-5 Grand Touring. It is a beauty and what a drive. And the drive is beyond compare. Please enjoy years of safe and FUN MAZDA DRIVING and you will always be most welcome here where your friends are. Jay Mealey, GM/Owner

November 10, 2017

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"Easy as 1, 2, 3 and Kerwin Was Just Awesome!" My wife and I had a wonderful purchasing experience with Sport Mazda. Our sales consultant, Kerwin Larocque, was very professional and knowledgeable. More

by Robert Banbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2017

Sport Mazda responded

Robert, I am so happy to hear that your experience at Sport Mazda was an enjoyable one and that Kerwin Larocque made it that way. Kerwin is one of our senior people and he came to us years ago from the Marines. He is not only a great salesperson, but a great guy and a wonderful father. He knows Mazda backwards and forwards and if anyone could make sure you knew everything it would be him. All of our Sales Team is friendly, courteous, attentive and helpful but Kerwin is special. Thank you for choosing Sport Mazda and we are proud to have you in our Sport Mazda family. Happy Holidays to you and your family and wishes for a safe and fun 2018 in your new Mazda. Jay Mealey, GM/Owner

October 15, 2017

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Had a pleasant and wonderful experience. My Fiancee and I had just recently visited Sport Mazda's new property. We went there with a certain car in mind. And I love the fact that they weren't More

by thekingsleys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barby Irby

Oct 16, 2017

Sport Mazda responded

Thank you for choosing Sport Mazda and we very much appreciate your business and this wonderful review. Most people come to us now having made full use of the Internet to make many of their buying decisions before they ever visit the dealership. That is why we make sure that what you see on-line and what you get at the dealership are the same. Our sales team is so friendly that they naturally want to make sure you have all the information you need to make YOUR decision. Kerwin Larocque, as I am sure you noticed, is a genuinely friendly and caring person who enjoys people and would never even consider trying to do anything that would make you uncomfortable. He reminds me of a best friend that you always count on him to help when you need it. I am very happy your had a great experience and got the car you wanted. Thanks again for the kind review and I welcome you to the Sport Mazda family. Jay Mealey, GM/Owner

October 12, 2017

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Great Service Team! Ive been to many dealerships and None have even come close to an excellent service team! Not only Steven but many of the other service members treat More

by Kawaiiboricua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mendez , Damarys Cruz, Juan Cruz, Ellie Diaz, Donny Larson, Nick Radoslavov, Andy Rodriguez, Reina Salazar, Brian San Pedro, Josh Snell

Oct 13, 2017

Sport Mazda responded

It was a pleasure to read your review and to know that you appreciate the great job that your Sport Mazda service teams deliver to customers, like yourself. Each name you listed is very deserving of your kind words. Each day they work so hard to make sure that our customers receive the best possible service. With more than 5,000 positive testimonials on the internet, these guys and gals know that they have quite a reputation to live up to and would never do anything to let their customers down. I am so proud of my staff and reading your review I can see how they feel such a bond with their customers. Great Customers like yourself, create Great Staff which makes for Great Dealerships. I thank you and all the other Great Customers and together we all make one great family. I cannot tell you how testimonials like this mean to all of us. We just want to make it better. Thanks and have a wonderful day!!! Jay Mealey, GM/Owner

October 10, 2017

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Perfect! This was absolutely the best experience i have had purchasing a vehicle. Kerwin was very knowledgeable and detailed. He took his time and listened to More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Rodriguez

Oct 10, 2017

Sport Mazda responded

Fran, So many of our customers have commented that their salespersons took the time to LISTEN to their needs and then made sure the car THEY wanted was found. In your case, Kerwin found YOUR DREAM CAR AND AT THE RIGHT PRICE. Like so many you appreciated what we have come to call the Sport Mazda Buying Experience. It is so easy for our staff to remember, LISTEN and then do all you can to get the customer WHAT THEY WANT. You left happy with your car and were happy with Kerwin and the dealership. That is what we want every customer to feel each and every visit. Thank you for bein our customer. Thank you for writing this review. And, thank you for the words that let us know our Buying Experience is one that our customers appreciate. Welcome to the Sport Mazda family. Jay Mealey, GM/Owner

September 24, 2017

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Best sale person and easiest buying experience ever! Great selection of cars and SUVs. Our salesperson, Kerwin, is honest, personable and hardworking. Kerwin found us the perfect car and financing. He. W More

by Roseredrem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Acevedo, Stephanie Santiago

Sep 29, 2017

Sport Mazda responded

I always appreciate reviews the most that talk about the entire team that worked with you to make your experience enjoyable and successful. At Sport Mazda, teamwork is really the key with specialists that work to make sure each step of the car buying process is as customer-friendly as possible. The result is that you get the experience you expect and deserve. Thank you for choosing Sport Mazda for your new car and welcome to our family. Loved the photo and know that you will love the car. Please enjoy it. On behalf of Kerwin, Stephanie, Edwin and myself, thank you so much for your wonderful review. Jay Mealey, GM/Owner

June 11, 2017

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Great buying experience! Very painless buying experience gave upfront quotes via email before I ever arrived, and assisted getting the proper financing required. They took t More

by Jared Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Ortega

May 14, 2017

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Rob is the best! Rob is very knowledgeable and trustworthy when it comes to taking care of my car and providing a high level of service. Completes The circle when it More

by wildjosh23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Nestor

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