Kesha Sears | Page 3

The entire crew there at Advantage Toyota is top-notch, and I couldn't be happier with my new 2021 Toyota Rav4 Hybrid SUV. and I couldn't be happier with my new 2021 Toyota Rav4 Hybrid SUV. More

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I already wrote my opinion about itI never back to buy I already wrote my opinion about it I never back to buy any car from this place . Very bad experience If I can put minus 10 or more I will give T I already wrote my opinion about it I never back to buy any car from this place . Very bad experience If I can put minus 10 or more I will give This place need a lots improvements and training for customer care especially how follow legal way for sale according law and rules especially in US . More

by IRINA70 Verified Customer Verified Customer

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1. By phone the price for car was 23498 price plus 695 including dealer fee and plus tax. Nothing more and questions about damages was not provided. No option for buying car only refinancing which sounded including dealer fee and plus tax. Nothing more and questions about damages was not provided. No option for buying car only refinancing which sounded only way to buy a car. I did not see discount 450 dollars as for damages on the car which was given by tge sale manager after showing damages on front, rear bumper and both doors. 2. Fees was applied few times in statement and after in contract additional 695 was added after we agreed for the total price over the phone which included all the fees .The contract never was show to me in details and never offered. The 3 sale person were unprofessional and whenI was asking to more detail about car ,nothing was answered. The sale manager point to the sale people to provide information to me again but nothing was given. 4.when you come to buy car from this company person should take a lawyer or professional person who knows about hassles and illegal way which can applied more then once which was applied minimum 2 time in my account as total price because in my situation the overcharged. It is illegal. Optional warranty cost was applied in additional total price without my agreement which was explained will return in 10 business days in my account . Plus 5 hours waiting process to buy a car was overloaded. I was very tied when I mentioned I was traveling 8 hours to buy this car and I needed to drive the car 6 hours back to home. I was not feel professional level of service especially when worker was using unprofessional language for me AND laughing behind my back and joking about me was over limit all unprofessional behavior. Of course, leave but I was coming to buy car and I was focus for car not for people around who was unprofessional. Plus it is illegal to apply the same fees multiple times to total price of the car . I hope company will correct all and improve quality care of customers And return over charged money from double fees on the car. I do not want if another person will be in same situation. I hope company is understanding this situation More

by IRINA70 Verified Customer Verified Customer

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It was good to work Ma Sears Kesha and she was so wonderful and thank you so much for your help wonderful and thank you so much for your help More

by DOLPHE25 Verified Customer Verified Customer

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The key to a successful business is treating customers properly. This is our fourth car from Advantage and they know how to treat their customers right. Our salesperson , Kesha was fantastic , no pressure properly. This is our fourth car from Advantage and they know how to treat their customers right. Our salesperson , Kesha was fantastic , no pressure and very personable . We are very happy with our new car and appreciate that Advantage respects customer loyalty . More

by louc Verified Customer Verified Customer

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Kesha Sears was great! We really enjoyed working with her. We appreciate the fact that she was laid back. She didn’t make us feel rushed or pressured. She gets 5 stars on my book. We also got the chance her. We appreciate the fact that she was laid back. She didn’t make us feel rushed or pressured. She gets 5 stars on my book. We also got the chance to deal with Erinson Duran. He was very nice, and again we felt very comfortable with him. We will definitely be requesting these two exceptional people next time we are in need of a new Toyota. Thank you! More

by ShortyB Verified Customer Verified Customer

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Whenever I am at the dealership I'm always treated very kindly,starting from the staffs that sign my vehicle in and down to Margie (excellent) kindly,starting from the staffs that sign my vehicle in and down to Margie (excellent) More

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Went in for an oil change and got exactly what was needed. The workers were very pleasant and were attentive to my cars needs. Couldn’t have asked for a better dealership. needed. The workers were very pleasant and were attentive to my cars needs. Couldn’t have asked for a better dealership. More

by AWASH94 Verified Customer Verified Customer

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I have always loved dealing with this dealership at the sunrise location. Always helpful, professional and works with me to help me in my situation. Never had a bad experience. Totally love this company an sunrise location. Always helpful, professional and works with me to help me in my situation. Never had a bad experience. Totally love this company and its employees. More

by BGBRKLYN Verified Customer Verified Customer

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I love my vehicle it run real smooth and nice and my sale rep was very nice and polite and care. I will refer her to any one interested to purchase a vehicle rep was very nice and polite and care. I will refer her to any one interested to purchase a vehicle More

by AUDREYOCTOBER Verified Customer Verified Customer

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