Keven Umana | Page 6

Keven, John in finance and Dan Goodman were awesome to work with! All 3 were very responsive and helpful - overall everyone at Colonial helped make it a great experience! work with! All 3 were very responsive and helpful - overall everyone at Colonial helped make it a great experience! More

by eeasley12 Verified Customer Verified Customer

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My experience at this dealership was very welcoming. I would return here for future purchases I would return here for future purchases More

by s.becks92 Verified Customer Verified Customer

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I had totaled my car so I was visiting a few dealerships for suggestions. One was very nice and the Kia I saw was cute but had high mileage (58,000). Then the second place I visited really didn't give me th for suggestions. One was very nice and the Kia I saw was cute but had high mileage (58,000). Then the second place I visited really didn't give me the time of day. NOW I am walking into the Colonial VW of Medford. Kevin Umana was my lucky salesman. He chatted with me and showed interest in my wants. He came up with a few ideas but one caught my eye. It's hard to get a manual car these days but he had one available and I loved it. So started the process of purchasing it and it's been a godsend. Or maybe Kevin was the godsend and the car was the result.. Thanks so much. More

by Sailor Woman Verified Customer Verified Customer

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Keven was so helpful and accommodating. He listened to my needs and was patient while we worked through what car would be my best fit. I never felt like he was trying to upsell me and felt He listened to my needs and was patient while we worked through what car would be my best fit. I never felt like he was trying to upsell me and felt he truly wanted to partner together. More

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Keven did a great job throughout the entire process. He was kind and professional, and he allowed me an opportunity to test drive the car without feeling pressured. He was quick to get the registration He was kind and professional, and he allowed me an opportunity to test drive the car without feeling pressured. He was quick to get the registration done within a day so that I could pick up the car the next day. More

by larryhan Verified Customer Verified Customer

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Kevin is definitely the best. He values customer’s needs and give prompt response on my requests He values customer’s needs and give prompt response on my requests More

by sooryun0921 Verified Customer Verified Customer

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We were able to close the purchase quickly. Kevan helped us on answer pretty much most of the question on the new EV. Kevan helped us on answer pretty much most of the question on the new EV. More

by Penguin02007 Verified Customer Verified Customer

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I was so happy to work with Keven. He's knowledgeable, patient, and friendly. This was the first new car I've ever purchased and he made the whole process painless. I am thrilled wi He's knowledgeable, patient, and friendly. This was the first new car I've ever purchased and he made the whole process painless. I am thrilled with my new car and my experience with Colonial VW Medford! More

by Laura Verified Customer Verified Customer

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Since 16 1/2 years have passed since I last purchased a new vehicle, I was a bit nervous and was not sure what to expect when I walked in the door at Colonial VW. I was introduced to Keven Umana who unders new vehicle, I was a bit nervous and was not sure what to expect when I walked in the door at Colonial VW. I was introduced to Keven Umana who understood my situation. From the beginning of the process to the time I was handed the keys to my 2023 Tiguan, Keven took care of every detail, answered all my questions directly and explained all the paperwork clearly and efficiently. I am now the proud owner of a new VW thanks to Keven`s exceptional kindness, hard work and professionalism. Thank you for making it happen. Oh, by the way, the car is awesome! More

by jebergin52 Verified Customer Verified Customer

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I had a wonderful experience working with the team at colonial, they are true professionals! colonial, they are true professionals! More

by SAMKINASEWICH Verified Customer Verified Customer

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