Kevin Bancroft
Kevin Bancroft at Empire Ford Inc.

Kevin Bancroft | Page 9

New Car Manager

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

Contact Me
4.6
142 Reviews

Dealership Experience

44 yrs, 1 mo

Industry Experience

44 yrs, 1 mo

Specialties & Trainings

ford certified

4.6

142 Reviews

Write a Review

142 Reviews of Kevin Bancroft

September 15, 2021

Dealership Rating
Employee Rating

I can’t say enough great things about the dealership and the help I received. I was able to get into a brand new car within my budget with the help of both Kevin’s going out of there way. More

by Courtney012413
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira

Oct 13, 2021

Empire Ford Inc. responded

Dear Courtney012413, Thank you for choosing Empire Ford! We're so happy to hear that both Kevin Bancroft and Kevin Pereira went "out of their way" and were able to get you into a brand new vehicle within your budget. Welcome to the Empire Ford family!

September 09, 2021

Dealership Rating
Employee Rating

Kevin and his associates were so helpful and honest when helping me purchase my car, and I'm so thankful! I truly love my Bronco More

by madisonmaksy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira, Tyler Torres , Cody Porter

Oct 13, 2021

Empire Ford Inc. responded

Dear madisonmaksy, Congratulations on purchasing a new Bronco!!! We're thrilled to hear that our staff was "helpful and honest." Thank you for sharing your experience. Enjoy!!!

July 31, 2021

Dealership Rating
Employee Rating

Staff was excellent. Kevin Bancroft the manager was excellent to work with. Very professional. Would certainly buy my next car with him. Best car experiene in 30 years More

by Coachpfb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Dosreis, John Silva

Aug 19, 2021

Empire Ford Inc. responded

Wow, Coachpfb! That's quite a compliment - "Best car experience in 30 years!" We're thrilled to hear that Kevin Bancroft was "very professional" and that you were pleased with your experience. Thanks so much for taking the time to share your experience.

July 20, 2021

Dealership Rating
Employee Rating

Horrible service horrible prices. Took 4 days to do what takes 10 minutes and it’s not like it was a rare part. Take your car elsewhere. More

by detriot
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 21, 2021

Empire Ford Inc. responded

Dear detriot, we would be happy to address your concerns but you did not provide enough information for us to research this issue. Please provide us with your name and vehicle information so we can rectify this issue. Thank you.

July 06, 2021

Dealership Rating
Employee Rating

I just recently purchased a new Ford super duty I have not use the service department as of yet the sales side was excellent. I would recommend them to a friend More

by BRENT7013
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josue Carchipuendo, Bryce Sewall , Kerry Macewen

Jul 21, 2021

Empire Ford Inc. responded

Dear Brent7013, First of all, thank you for purchasing your new Super Duty from Empire! Second of all, thank you for sharing your experience and for your kind words. Safe travels!

May 24, 2021

Dealership Rating
Employee Rating

The staff were very professional and friendly. They kept me apprised on the status of my new f150.....Kevin even took a video of my new f150 as it rolled off the ramp truck. Greatest staff.....made my purc More

by jbeez6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryce Sewall, Roberto Perez

May 25, 2021

Empire Ford Inc. responded

Dear Jbeez6, Congratulations on the purchase of your new Ford F-150! We're so pleased to hear that you were happy with the customer service you received. Kevin goes above and beyond to help our customers and we truly appreciate it that you shared your experience. Safe travels!

May 20, 2021

Dealership Rating
Employee Rating

Great job and friendly service writer I had an oil Great job and friendly service writer I had an oil change and tire rotation snd waited there got it and it was done in no time More

by daniel.abraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Amaral

May 25, 2021

Empire Ford Inc. responded

Dear daniel.abraham, thank you for your comments: "great job and friendly service writer." We truly appreciate your business and look forward to servicing your vehicle again in the future.

May 20, 2021

Dealership Rating
Employee Rating

Most accommodating dealership. Tyler Torres went the extra distance with my two vehicle purchase. I will encourage anyone to buy from Empire Ford. Great service and sales force. No pressure to buy, very More

by Jsg195b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Empire Ford Inc. responded

Dear Jsg195b, thank you for doing business with Empire Ford and thank you for sharing your experience! We strive to earn 5-star reviews from all of our customers, so thank you for sharing your experience. We're happy to hear that Tyler "went the extra distance" when purchasing your two vehicles! Welcome to the Empire Ford family!

May 16, 2021

Dealership Rating
Employee Rating

Everyone was great and treated me with respect, every single person that was involved with my sale made me feel comfortable, I highly recommend Empire Ford More

by FMIKE0914
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryce Sewall , Kerry Macewen, John Silva, Kenny

May 25, 2021

Empire Ford Inc. responded

Dear Fmike0914, that's quite a compliment! Thank you for the 5-star review and we are extremely happy that "everyone was great and treated (you) with respect." Thank you so much for your recommendation and thank you for choosing Empire Ford!

May 16, 2021

Dealership Rating
Employee Rating

I was was misquoted on my simple repair (tire install on new rims) and lied to by the service manager. The service employee that helped me with my order before my appointment was very kind and pleasant but More

by ZACHGAUMOND.EASTWINDS
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Ribeiro , Steve Machado, John Silva, Emily Verocchio

May 27, 2021

Empire Ford Inc. responded

We apologize that you did not have a great experience. The team here at Empire Ford will learn from this experience so we can exceed your expectations next time.

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