Kevin Bancroft | Page 9

Staff was excellent. Kevin Bancroft the manager was excellent to work with. Very professional. Would certainly buy my next car with him. Best car experiene in 30 years excellent to work with. Very professional. Would certainly buy my next car with him. Best car experiene in 30 years More

by Coachpfb Verified Customer Verified Customer

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Horrible service horrible prices. Took 4 days to do what takes 10 minutes and it’s not like it was a rare part. Take your car elsewhere. takes 10 minutes and it’s not like it was a rare part. Take your car elsewhere. More

by detriot Verified Customer Verified Customer

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I just recently purchased a new Ford super duty I have not use the service department as of yet the sales side was excellent. I would recommend them to a friend not use the service department as of yet the sales side was excellent. I would recommend them to a friend More

by BRENT7013 Verified Customer Verified Customer

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The staff were very professional and friendly. They kept me apprised on the status of my new f150.....Kevin even took a video of my new f150 as it rolled off the ramp truck. Greatest staff.....made my purc me apprised on the status of my new f150.....Kevin even took a video of my new f150 as it rolled off the ramp truck. Greatest staff.....made my purchase so seamless. Great job to all!!!! Keep up the excellent customer service! More

by jbeez6 Verified Customer Verified Customer

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Great job and friendly service writer I had an oil Great job and friendly service writer I had an oil change and tire rotation snd waited there got it and it was done in no time Great job and friendly service writer I had an oil change and tire rotation snd waited there got it and it was done in no time More

by daniel.abraham Verified Customer Verified Customer

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Most accommodating dealership. Tyler Torres went the extra distance with my two vehicle purchase. I will encourage anyone to buy from Empire Ford. Great service and sales force. No pressure to buy, very extra distance with my two vehicle purchase. I will encourage anyone to buy from Empire Ford. Great service and sales force. No pressure to buy, very informative. Highly recomended. More

by Jsg195b Verified Customer Verified Customer

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Everyone was great and treated me with respect, every single person that was involved with my sale made me feel comfortable, I highly recommend Empire Ford single person that was involved with my sale made me feel comfortable, I highly recommend Empire Ford More

by FMIKE0914 Verified Customer Verified Customer

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I was was misquoted on my simple repair (tire install on new rims) and lied to by the service manager. The service employee that helped me with my order before my appointment was very kind and pleasant but new rims) and lied to by the service manager. The service employee that helped me with my order before my appointment was very kind and pleasant but did a horrible job of making sure parts got my parts on order. And I was rescheduled at least 3 times(I belive more than that) in the end I tracked down the parts for the service team myself in under 10 minutes they had been working on it for over a month! More

by ZACHGAUMOND.EASTWINDS Verified Customer Verified Customer

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Excellent customer service. I was able to get in and purchase my new vehicle in under 3 hours with no hassle or haggling. I was firm in my trade in and what I wanted. Experienced car buyers will have no purchase my new vehicle in under 3 hours with no hassle or haggling. I was firm in my trade in and what I wanted. Experienced car buyers will have no problem working with Empire. More

by Tgpatsfan59 Verified Customer Verified Customer

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Yes very helpful dealer got me what I needed at the right price. No hassle at all they did all the work for me I was in and out easy as 1,2,3 price. No hassle at all they did all the work for me I was in and out easy as 1,2,3 More

by jorgemartins19911 Verified Customer Verified Customer

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