Kevin Bancroft
Kevin Bancroft at Empire Ford Inc.

Kevin Bancroft | Page 7

New Car Manager

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

Contact Me
4.6
142 Reviews

Dealership Experience

44 yrs, 1 mo

Industry Experience

44 yrs, 1 mo

Specialties & Trainings

ford certified

4.6

142 Reviews

Write a Review

142 Reviews of Kevin Bancroft

September 23, 2022

Dealership Rating
Employee Rating

Kevin Ferreira was awesome. He went above and beyond to help me find the perfect truck. Everyone there was extremely friendly and professional. More

by scottohare
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira, Roberto Perez

Sep 26, 2022

Empire Ford Inc. responded

Dear Scottohare, Thank you for your 5-star review and for sharing your experience with your salesperson, Kevin Pereira. We're so happy to hear that he "went above and beyond" to help yo find the perfect truck. Safe travels!

September 17, 2022

Dealership Rating
Employee Rating

Kept me informed throughout the whole process. Custom ordered my vehicle and even though it took 5 months to arrive the sales person and managers made sure to keep me informed the whole time. More

by Mvbhs4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Empire Ford Inc. responded

Dear Mvbhs4, Congratulations on the purchase of your new vehicle and thank you for your patience while waiting for your custom order. We appreciate your feedback regarding our managers keeping you informed throughout the entire process!

September 16, 2022

Dealership Rating
Employee Rating

DAVE was quite knowledgeable and very professional and polite.Everyone in the dealership was helpful as well and could not have been nicer to me and my son. More

by Joeoliveri
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Gauthier , David Shea

Sep 26, 2022

Empire Ford Inc. responded

Dear Joeoliveri, Congratulations on your new purchase and we're so happy to hear that you found your salesperson, David Shea, to be "knowledgeable and very professional and polite." Thank you for your feedback!

May 05, 2022

Dealership Rating
Employee Rating

They were able to meet my needs and keep my payments within what I wanted. Helpful and professional. More

by Memeredc
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez, Robert McMahon , Michelle Ferreira

May 09, 2022

Empire Ford Inc. responded

Dear Memeredc, thank you so much for sharing your experience. We're so happy to hear that you found Empire Ford to be "helpful and professional." We appreciate your business.

May 04, 2022

Dealership Rating
Employee Rating

I worked with Juan who was really professional and made this process a lot easier then I even thought possible. Absolutely love my car! Everyone in there was extremely friendly and went above and beyond to More

by DelilahsMum
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryce Sewall , Juan Bautista-Rodriguez

May 17, 2022

Empire Ford Inc. responded

Dear DelilahsMum, Thank you for sharing your positive experience and for mentioning our staff by name. We're happy to hear that you were pleased with your experience and we thank you for you business.

April 04, 2022

Dealership Rating
Employee Rating

Both Kevin’s and Roberto made my experience painless. I highly recommend this dealership especially during these difficult buying times More

by Bhtony50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Empire Ford Inc. responded

Dear Bhtony50, It's wonderful to hear that our sales team provided "awesome customer service" and that you had a great experience at Empire Ford. Thank you for taking the time to leave your review and thank you for choosing Empire Ford.

Apr 04, 2022

Bhtony50 responded

Great experience and awesome customer service. Thank Roberto, and Kevin and a special thank you to the Manager Kevin who was especially helpful.

March 31, 2022

Dealership Rating
Employee Rating

Great group of sales personnel to work with. Attentive to your needs from the time you order your vehicle to delivery More

by Rich Austin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira

Apr 01, 2022

Empire Ford Inc. responded

Dear Rich, Congratulations on the purchase of your new vehicle and we thank you for choosing Empire Ford! We appreciate your comments and 5-star review. Please let us know if we can be of service in the future.

March 29, 2022

Dealership Rating
Employee Rating

Clean, friendly, responsive, pleasure to do business with and convenient location, I will be back More

by wfocontractor
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Torres , John Silva

Mar 31, 2022

Empire Ford Inc. responded

Dear wfocontractor, We're happy to hear that you found Empire Ford to be "clean, friendly and responsive." It means a lot to hear from our customers and we appreciate your feedback. Thank you for choosing Empire Ford.

March 27, 2022

Dealership Rating
Employee Rating

Great people. Kevin was a joy to work with.Everybody made it a pleasant experience. More

by capeopt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira , Madison Amaral, Juan Bautista-Rodriguez

Mar 31, 2022

Empire Ford Inc. responded

Dear capeopt, Thank you so much for your 5-star review and for rating all of the employees that helped you with a 5-star rating! We're so pleased that you found "Kevin a joy to work with" and that "everyone made it a pleasant experience." Thank you for your business.

March 18, 2022

Dealership Rating
Employee Rating

This is the 2nd time I have purchased a car from Empire Ford , my first experience in buying a 2016 Ford Fusion was just short of being a disaster. I was in dire straights for a car because of my medical r More

by CHEFALSO123
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Empire Ford Inc. responded

Dear Chefalso123, Thank you for your 4-star rating and congratulations on the purchase of your 2019 Fusion! We're happy to see that you rated us with high marks for friendliness, pricing and overall experience. You had mentioned that you were disappointed that the Fusion did not come with towing capability and a disc player, unfortunately, as a dealer, we have no control over the features the Ford designs and incorporates into their vehicles. But we thank you so much for choosing Empire Ford as your dealer. Safe travels.

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