Kevin Bancroft
Kevin Bancroft at Empire Ford Inc.

Kevin Bancroft | Page 7

New Car Manager

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

Contact Me
4.6
140 Reviews

Dealership Experience

43 yrs, 9 mos

Industry Experience

43 yrs, 9 mos

Specialties & Trainings

ford certified

4.6

140 Reviews

Write a Review

140 Reviews of Kevin Bancroft

September 16, 2022

Dealership Rating
Employee Rating

DAVE was quite knowledgeable and very professional and polite.Everyone in the dealership was helpful as well and could not have been nicer to me and my son. More

by Joeoliveri
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Gauthier , David Shea

Sep 26, 2022

Empire Ford Inc. responded

Dear Joeoliveri, Congratulations on your new purchase and we're so happy to hear that you found your salesperson, David Shea, to be "knowledgeable and very professional and polite." Thank you for your feedback!

May 05, 2022

Dealership Rating
Employee Rating

They were able to meet my needs and keep my payments within what I wanted. Helpful and professional. More

by Memeredc
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez, Robert McMahon , Michelle Ferreira

May 09, 2022

Empire Ford Inc. responded

Dear Memeredc, thank you so much for sharing your experience. We're so happy to hear that you found Empire Ford to be "helpful and professional." We appreciate your business.

May 04, 2022

Dealership Rating
Employee Rating

I worked with Juan who was really professional and made this process a lot easier then I even thought possible. Absolutely love my car! Everyone in there was extremely friendly and went above and beyond to More

by DelilahsMum
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryce Sewall , Juan Bautista-Rodriguez

May 17, 2022

Empire Ford Inc. responded

Dear DelilahsMum, Thank you for sharing your positive experience and for mentioning our staff by name. We're happy to hear that you were pleased with your experience and we thank you for you business.

April 04, 2022

Dealership Rating
Employee Rating

Both Kevin’s and Roberto made my experience painless. I highly recommend this dealership especially during these difficult buying times More

by Bhtony50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Empire Ford Inc. responded

Dear Bhtony50, It's wonderful to hear that our sales team provided "awesome customer service" and that you had a great experience at Empire Ford. Thank you for taking the time to leave your review and thank you for choosing Empire Ford.

Apr 04, 2022

Bhtony50 responded

Great experience and awesome customer service. Thank Roberto, and Kevin and a special thank you to the Manager Kevin who was especially helpful.

March 31, 2022

Dealership Rating
Employee Rating

Great group of sales personnel to work with. Attentive to your needs from the time you order your vehicle to delivery More

by Rich Austin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira

Apr 01, 2022

Empire Ford Inc. responded

Dear Rich, Congratulations on the purchase of your new vehicle and we thank you for choosing Empire Ford! We appreciate your comments and 5-star review. Please let us know if we can be of service in the future.

March 29, 2022

Dealership Rating
Employee Rating

Clean, friendly, responsive, pleasure to do business with and convenient location, I will be back More

by wfocontractor
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Torres , John Silva

Mar 31, 2022

Empire Ford Inc. responded

Dear wfocontractor, We're happy to hear that you found Empire Ford to be "clean, friendly and responsive." It means a lot to hear from our customers and we appreciate your feedback. Thank you for choosing Empire Ford.

March 27, 2022

Dealership Rating
Employee Rating

Great people. Kevin was a joy to work with.Everybody made it a pleasant experience. More

by capeopt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira , Madison Amaral, Juan Bautista-Rodriguez

Mar 31, 2022

Empire Ford Inc. responded

Dear capeopt, Thank you so much for your 5-star review and for rating all of the employees that helped you with a 5-star rating! We're so pleased that you found "Kevin a joy to work with" and that "everyone made it a pleasant experience." Thank you for your business.

March 18, 2022

Dealership Rating
Employee Rating

This is the 2nd time I have purchased a car from Empire Ford , my first experience in buying a 2016 Ford Fusion was just short of being a disaster. I was in dire straights for a car because of my medical r More

by CHEFALSO123
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Empire Ford Inc. responded

Dear Chefalso123, Thank you for your 4-star rating and congratulations on the purchase of your 2019 Fusion! We're happy to see that you rated us with high marks for friendliness, pricing and overall experience. You had mentioned that you were disappointed that the Fusion did not come with towing capability and a disc player, unfortunately, as a dealer, we have no control over the features the Ford designs and incorporates into their vehicles. But we thank you so much for choosing Empire Ford as your dealer. Safe travels.

March 11, 2022

Dealership Rating
Employee Rating

The sales rep John Silva and sales manager Ken Bancroft were great and in a tough market were able to find a price for me to drive home a new Bronco Sport. More

by Jmberenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez , John Silva, Steve Thomas

Mar 18, 2022

Empire Ford Inc. responded

Dear Jmberenz, Congratulations on the purchase of your new Bronco!!! We really appreciate you sharing your 5-star review. Thank you for choosing Empire Ford!

March 09, 2022

Dealership Rating
Employee Rating

Excellent car buying process, highly recommend, Juan and KB worked hard to put a deal together, I hope to come back for another car buying experience More

by abndshp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josue Carchipuendo

Mar 09, 2022

Empire Ford Inc. responded

Dear abndship, thank you so much for sharing your buying experience and rating us with a 5-star review. We appreciate you mentioning KB (Kevin Bancroft) by name and we're happy to hear he "worked hard to put a deal together." Thank you for your business.

...
7
...

Dealership Inventory (374 Vehicles)

used 2024 Chrysler Pacifica Hybrid car, priced at $29,600
2024 Chrysler Pacifica Hybrid
used
Blue Pearl exterior
Automatic
Front-wheel Drive
used 2025 Ford Bronco Sport car, priced at $26,400
2025 Ford Bronco Sport
used
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $79,730
2026 Ford F-150
new
Avalanche exterior
Automatic
Four-wheel Drive
used 2023 Kia Telluride car, priced at $31,500
2023 Kia Telluride
used
Glacial White Pearl exterior
Automatic
All-wheel Drive
used 2023 Chrysler Pacifica Hybrid car, priced at $25,800
2023 Chrysler Pacifica Hybrid
used
Bright White exterior
Automatic
Front-wheel Drive
used 2025 Ford Expedition car, priced at $56,695
2025 Ford Expedition
used
Oxford White exterior
Automatic
Four-wheel Drive