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Kevin Bartoli
Kevin Bartoli at Smithtown Kia

Kevin Bartoli

Service Manager

Smithtown Kia

726 Middle Country rd
St. James, NY 11787

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4.5
33 Reviews
4.5

33 Reviews

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33 Reviews of Kevin Bartoli

November 05, 2025

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Employee Rating

I had a terrible experience with Erin in the service department. She was nasty, rude and gave me the wrong information about my car which cost me more time and frustration then was necessary due to her More

by Jacn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erin

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Nov 05, 2025

Smithtown Kia responded

Thank you for reaching out regarding your recent experience. Firstly, we understand the importance of having a reliable vehicle and the frustrations that come with needing repairs.  We have looked into the phone call described. We strive to provide our customers with transparent and honest information so as to not offer false guarantees. We strive as well to accommodate our customers to the best of our ability with the resources we have available. Regarding this vehicle, our staff did appear to provide correct warranty coverage information for the concerns that were given. The previous major repair done on this vehicle was not done at our location and as such, we are not able to see complete details of repairs.  Our staff maintained a calm and professional demeaner throughout the interaction. This being said, we have taken your feedback into account and are always looking to better our customer service experience.  Sincerely, Erica B ebergen@smithtownkia.com

April 11, 2025

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I have been leasing from them since 2015 and always happy with my service I receive when I turn in my vehicles More

by cfdobbins
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Cha , Jeffrey Stuart

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Apr 12, 2025

Smithtown Kia responded

Thank you for your review! We truly appreciate your loyalty and are glad to hear that you've consistently had a positive experience leasing from Smithtown Kia since 2015. It's our priority to provide excellent service, and we look forward to assisting you again with your next vehicle. Thank you for being a valued customer! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 31, 2025

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I had a great experience at this dealership. Dale and Alex were over the top helpful and the overall experience was very thorough and I feel very educated as a car leaser. More

by amberldanisi
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Cha , Alex Bruno

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Apr 01, 2025

Smithtown Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Smithtown Kia and found our team members, Dale and Alex, to be exceptionally helpful. It's fantastic to know that you feel well-informed about car leasing. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 20, 2025

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This is the best Kia Dealership I have ever dealt with. 2007 Kia Loyalist. Gerard is the best salesman to work with. More

by scottyk1
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Lance Farley, Tom Watson, Erica Bergen , Scott

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Feb 20, 2025

Smithtown Kia responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience at Smithtown Kia. Gerard is indeed an exceptional member of our team, and we’re glad he could assist you. We appreciate your loyalty as a 2007 Kia owner and look forward to helping you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 26, 2025

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Excellent communication made the process very simple would definitely tell the people about the dealership can't be happier More

by RDF89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Frank Marinaro, Ray Nassar, Rick Groff, Scott Preston, Erica Bergen, Austin Nasworthy, Dale Cha , Luis Alvarado

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Jan 26, 2025

RDF89 responded

Thank you for the experience

December 10, 2024

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Did a great job of listening to what I wanted help me out a lot with the car I wanted. Satisfied with my service More

by Kyleescobar9
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Nasworthy

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Dec 11, 2024

Smithtown Kia responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Smithtown Kia attentive to your needs and that you're satisfied with the car you wanted. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

November 24, 2024

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Great dealer with great price for anyone looking into getting a used or new car. Very friendly salesman especially Chad one of the best I recommend him to anyone. More

by j_llivicurax04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Lance Farley, Frank Marinaro, Ray Nassar, Rick Groff, Scott Preston, Erica Bergen, Austin Nasworthy , Chad Echezuria

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Nov 25, 2024

Smithtown Kia responded

Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience at Smithtown Kia and that Chad made such a great impression on you. We truly appreciate your recommendation and hope to see you again soon for your next vehicle purchase! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 29, 2024

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I recently purchased a car from this dealership, and the experience was incredible from start to finish! Gerard, our salesman, was knowledgeable, patient, and made the whole process smooth and stress-fr More

by john19583
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Lance Farley, Tom Watson, Erica Bergen

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Oct 01, 2024

Smithtown Kia responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Smithtown Kia was incredible and that Gerard provided you with knowledgeable and patient service. Our team always strives to make the car-buying process smooth and stress-free. We appreciate your recommendation and look forward to assisting you again in the future! Safe travels in your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 25, 2024

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Very personable and payment was lower than sold , pleasantly surprised . The process went very smoothly. More

by Deepergray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Austin Nasworthy , Chad Echezuria

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Sep 26, 2024

Smithtown Kia responded

Thank you for your wonderful review! We're thrilled to hear that you found the process at Smithtown Kia to be smooth and that you were pleasantly surprised by your payment. We always aim to provide a personable experience, and it's great to know we achieved that. We look forward to assisting you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 24, 2024

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Employee Rating

Chad was referred to me from My dear Friends from MTK. I was I need of a New Pickup truck and met with Chad Echezuria and could not be happier with his professionalism.. Found. Beautiful Black 2024 SR5 an More

by Jrtc2755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

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Sep 25, 2024

Smithtown Kia responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Chad at Smithtown Kia. It’s fantastic that you found a beautiful black 2024 SR5 and that Chad went the extra mile to deliver it to you. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Kevin Bartoli, Kbartoli@smithtownkia.com

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