Kevin Bates
Kevin Bates at Herb Chambers Lexus of Sharon

Kevin Bates | Page 7

Sales & Leasing Consultant

Herb Chambers Lexus of Sharon

25 Providence Hwy, Rte. 1
Sharon, MA 02067

Contact Me
4.4
72 Reviews

Industry Experience

15 yrs, 9 mos

4.4

72 Reviews

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72 Reviews of Kevin Bates

October 17, 2021

Dealership Rating
Employee Rating

Beautiful dealership with friendly attentive staff from the moment I walked through the front door. My salesman Kevin was knowledgeable, personable & listened to what was important to me. He made the buy More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lesly Ruano, Johnny Dang , Andrew Tavares was excellent!

Oct 17, 2021

Herb Chambers Lexus of Sharon responded

Brian - It truly makes our day to see that Kevin and Andrew made your car-buying experience a great one. We do our best to make the purchasing process easy and hassle-free for our valued guests. Thanks for supporting Herb Chambers Lexus of Sharon and congrats on your new car!

October 12, 2021

Dealership Rating
Employee Rating

Just a pure smooth place, love the whole vibes and the professional way they deal with you More

by anthonytelemaque
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Lander

Oct 12, 2021

Herb Chambers Lexus of Sharon responded

We are thrilled to hear that you had a positive experience working with our team and truly appreciate your kind feedback. Thank you so much for shopping with us at Herb Chambers Lexus of Sharon! We hope that you absolutely love your new vehicle.

September 21, 2021

Dealership Rating
Employee Rating

A really underwhelming experience….at first. Kevin B is great. Everything dealing with Kevin felt positive. Like he was on my side throughout the process. Most of the other sales people, not so much but ov More

by Free4Fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sanjay Khairmode, Johnny Dang , Eric Castillo, Ibrahim Dinler, Ryan Valadao

Oct 15, 2021

Herb Chambers Lexus of Sharon responded

I regret to hear of the experience you dealt with while visiting our dealership. I understand that you had a less-than-positive experience and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. At your earliest convenience, please reach out to me so we may speak further about this matter and work towards a resolution. We would greatly appreciate the opportunity to earn back your business. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

September 07, 2021

Dealership Rating
Employee Rating

I bought a car from Kevin Bates not Kevin G . You have made so many mistakes, I lost count . A easy cash sale you made difficult! More

by 4 Lexus’s bought there
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 22, 2021

Herb Chambers Lexus of Sharon responded

I'm so sorry that you're frustrated. If there were mistakes made on our end then we would certainly like to make things right. I understand that you wrote this review to remain anonymous, but would you please contact me directly? I'd like to see what I can do to help. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

August 31, 2021

Dealership Rating
Employee Rating

Amazing car customer service was fantastic. Super friendly. Found my dream car. Will be back again & will most definitely recommend to my friends and family to Kevin bates. More

by xoaby95xo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Herb Chambers Lexus of Sharon responded

It's great to hear that we helped you get your dream car! We're pleased that our team took excellent care of you. Thanks for your business and we look forward to seeing you again next time!

August 19, 2021

Dealership Rating
Employee Rating

Unbelievable customer service. The young gentleman that was managed by service was outstanding and respectful. Thank God there are young people like Grant that respect the elderly. Great dealership. I p More

by Mjmmcdonald8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Kessler, Christopher Anderson, Giovanni Gauthier , Anil Bezawada, Richard Howland, Rene Lapaz, Derrick Levy, Nour Mond, Nick Pacheco

Aug 20, 2021

Herb Chambers Lexus of Sharon responded

We can't thank you enough for the glowing review! We will be sure to pass along your kudos to Grant and the rest of the Herb Chambers Lexus of Sharon team. We wish you the best in your new ride and please feel free to reach out if there is anything else we can do for you!

August 09, 2021

Dealership Rating
Employee Rating

AMAZING, sums up my experience at herb chambers of Lexus. Kevin Bates went above and beyond in getting me in my dream car. He made sure I was up to date with all the vehicle features, tried to get me in a co More

by Jlbovelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Niko Kotsiopoulos

Aug 09, 2021

Herb Chambers Lexus of Sharon responded

What an honor it is to hear a review like yours! It's wonderful that Kevin could score you your dream car. We're pleased that Kevin was so knowledgable and kind. At Herb Chambers Lexus of Sharon we love to hear excellent reviews of our talented team.

June 25, 2021

Dealership Rating
Employee Rating

All the sales consultants were great !! They kept me informed on how much time it was to complete the sale! The Finance man Mike?? Very good 👌👌 More

by Peter Fenlon
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Lander

Jun 28, 2021

Herb Chambers Lexus of Sharon responded

Peter - we appreciate your feedback and are grateful for your support. Thank you for choosing to do business here at Herb Chambers Lexus of Sharon - if there's anything else we could have done to improve your experience, please don't hesitate to let me know. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

June 23, 2021

Dealership Rating
Employee Rating

Great fast service, very friendly and hustle free. Great experience overall. More

by Vadim
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ibrahim Dinler

Jun 24, 2021

Herb Chambers Lexus of Sharon responded

Vadim - Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you again down the road!

June 11, 2021

Dealership Rating
Employee Rating

This is my second time purchasing a vehicle from Herb Chambers Lexus of Sharon. I am so pleased with my purchase plus the customer service that I have received from the moment I called to inquire what wa More

by toya29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Demoura , Ibrahim Dinler

Jun 11, 2021

Herb Chambers Lexus of Sharon responded

Your continued confidence in the Herb Chambers Lexus of Sharon team fills us with pride. We love hearing that we are sending our valued guests home in cars that are right for them. Your feedback means a lot to us, and we will be sure to let the team know you appreciate their assistance. Drive safe and have a great day!

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