Kevin Bicknell | Page 18

Prompt Service I was shopping right next to the dealership. When I started the truck a warning light came on and a message to contact the dealer. I drove next door I was shopping right next to the dealership. When I started the truck a warning light came on and a message to contact the dealer. I drove next door and they checked the truck, schedule it for the next day and made sure it was OK to drive home. The next day they checked the entire system and found the problem. The par was ordered on one day delivery and was installed the next day. .Kevin Bicknell, the service advisor, did an excellent job of taking care of my problem. Very friendly, provided all the information I needed and had it all taken care. All the service was covered under the warrenty. This individual should be recognized for his great attitude and service. More

Print

lube and oil customer service was excellent, didn't try to add extra services that weren't needed but did state that extra service may be needed at next visit. customer service was excellent, didn't try to add extra services that weren't needed but did state that extra service may be needed at next visit. More

Print

It was GREAT Everything was very pleasing while I waited for my Jeep to get the Recall handled...There was pleasant people and the coffee was hot. Thanks ... Everything was very pleasing while I waited for my Jeep to get the Recall handled...There was pleasant people and the coffee was hot. Thanks ... More

Print

10K Mi Maintenance Service, 2016 Toyota RAV4 Maintenance service acceptable in all regards. One hubcap was inadvertently inadequately secured after tires were rotated, and it subsequently came o Maintenance service acceptable in all regards. One hubcap was inadvertently inadequately secured after tires were rotated, and it subsequently came off and was damaged. This was brought to the attention of Lithia Toyota and they promptly ordered and installed a replacement at no cost, with no questions. More

Print

great service Great service, friendly staff, work completed when promised, bathrooms were very nice/clean, waiting room very comfortable enjoyed the coffee. Woul Great service, friendly staff, work completed when promised, bathrooms were very nice/clean, waiting room very comfortable enjoyed the coffee. Would recommend the service department to anyone. More

Print

Service The service was good the only problem I'm having is that no one has returned my call on another issue about if they would give me a car to use why the The service was good the only problem I'm having is that no one has returned my call on another issue about if they would give me a car to use why they have my truck under warranty work More

Print

Great!!! Everything was just great!!!!!!!!!!!!!!!!!!!!! I had a good experience, Randy and Jim were very good folks to deal with Kevin was good also but when w Everything was just great!!!!!!!!!!!!!!!!!!!!! I had a good experience, Randy and Jim were very good folks to deal with Kevin was good also but when we came back the next day was his day off. More

Print