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Kevin Caldwell
Kevin Caldwell at Lithia Volkswagen of Des Moines

Kevin Caldwell | Page 2

Service Advisor

Lithia Volkswagen of Des Moines

5200 Merle Hay Rd
Johnston, IA 50131

4.6
65 Reviews

MOVED TO IOWA APRIL, 2020 ORGINALLY FROM SAN ANTONIO TX. BEEN MARRIED FOR 26 YEARS,

4.6

65 Reviews

Write a Review

Dealership Experience

3 yrs, 9 mos

Industry Experience

21 yrs, 1 mo

Languages Spoken

English English

65 Reviews of Kevin Caldwell

March 31, 2022

Dealership Rating
Employee Rating

Professional and courteous service. Answered all questions and finished up my service in a timely manner More

by LONGHORN_1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Halstead

Helpful
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Apr 01, 2022

Lithia Volkswagen of Des Moines responded

We appreciate your business and our team looks forward to serving you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 27, 2022

Dealership Rating
Employee Rating

Brian Braak from Lithia of Des Moines did an amazing job like always to find me a new car when I need it. Thank you so much More

by Monkeydoo1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Berkes, Philip Ostrem , Brian Braak, Dwayne Hill, Jeremy Lester

Helpful
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Mar 28, 2022

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

March 15, 2022

Dealership Rating
Employee Rating

So far beat customer experience . Kevin service advisor was very helpful, polite, knowledgeable. O far my vehicle is good and no issues. More

by elvedin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Mar 15, 2022

Lithia Volkswagen of Des Moines responded

We are very happy to hear Kevin and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 23, 2022

Dealership Rating
Employee Rating

just a reminder, there are THREE wiper blades on the TDI golf I own. This is not the first time you service techs have forgotten to replace the rear wiper blade when I asked to have all the wiperblades repl More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Feb 24, 2022

Lithia Volkswagen of Des Moines responded

Thank you, John, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and appreciate your reminder regarding the wiper blade replacement. We will share your comments with our team, and we look forward to working with you again. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 22, 2022

Dealership Rating
Employee Rating

Amazing service and so helpful. Kevin was great and very accommodating. I would recommend to anyone. More

by MELISSA.LYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Halstead

Helpful
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Feb 22, 2022

Lithia Volkswagen of Des Moines responded

Melissa, Thank you for your business and this review. We're happy to hear Kevin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 24, 2022

Dealership Rating
Employee Rating

Always a pleasure having my VW Passat serviced with them! Fast, cordial, and accurate! Love the service department's sense of humor too! More

by Ben S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Halstead , Linda Cramer

Helpful
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Jan 24, 2022

Lithia Volkswagen of Des Moines responded

Thank you, Ben, for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and look forward to seeing you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 21, 2022

Dealership Rating
Employee Rating

Well maintained, clean, friendly dealership. Kevin kept me informed of repairs. I wasn’t changed for tire repair or rotation. More

by RITA.ROGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jan 21, 2022

Lithia Volkswagen of Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Volkswagen of Des Moines. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

Jan 21, 2022

RITA.ROGERS responded

I do miss, you no longer wash serviced cars.

January 14, 2022

Dealership Rating
Employee Rating

Great communication and very focused on providing fantastic customer service, They go the extra distance and then ask as to what more they can do. More

by Shagawamichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Bills, Linda Cramer

Helpful
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Jan 16, 2022

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to leave us a five-star rating! We appreciate your business, Michael, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Volkswagen of Des Moines. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

January 07, 2022

Dealership Rating
Employee Rating

Courteous staff, had us in and out quickly. Kevin was very polite and answered and questions we had. More

by Emailfs2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Jan 07, 2022

Lithia Volkswagen of Des Moines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Lithia Volkswagen of Des Moines, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 24, 2021

Dealership Rating
Employee Rating

Thank you for being our dealership of choice car after car!!! Merry Christmas 🎄 and all the Best in the New Year! More

by Soders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Braak

Helpful
Report | Print
Dec 26, 2021

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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