Thank you for being our dealership of choice car after
car!!! Merry Christmas 🎄 and all the Best in the New Year!
car!!! Merry Christmas 🎄 and all the Best in the New Year!
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by Soders
Other Employees Tagged:
Brian Braak
Dec 26, 2021 -
Lithia Volkswagen of Des Moines responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!
Best Regards,
Ron Anderko, General Manager
RAnderko@lithia.com
Kevin was super helpful in servicing my passat. Wouldn't
take it anywhere else! Thank you Kevin!
take it anywhere else! Thank you Kevin!
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by ASHLEYTHORSTENSEN
Verified Customer
Verified Customer
Dec 02, 2021 -
Lithia Volkswagen of Des Moines responded
Thank you! We appreciate your business, Ashley, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Volkswagen of Des Moines.
Best Regards,
Ron Anderko, General Manager
RAnderko@lithia.com
Service person was rude. Didn’t listen to what we needed
to have done on our vehicle.
to have done on our vehicle.
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by mkapustka
Verified Customer
Verified Customer
Nov 30, 2021 -
Lithia Volkswagen of Des Moines responded
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Best Regards,
Ron Anderko, General Manager
RAnderko@lithia.com
I couldn't be happier that I chose VW/Audi of Des Moines.
TJ was awesome when I purchased the car. I came in last week for an oil change/tire rotation, and a simple recall. Kevin in the Service Dept was t
TJ was awesome when I purchased the car. I came in last week for an oil change/tire rotation, and a simple recall. Kevin in the Service Dept was the best. Super friendly and personable. They made sure I was taken care of. I don't think I would ever go anywhere else to buy a vehicle!
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by sparks.amanda
Nov 09, 2021 -
Lithia Volkswagen of Des Moines responded
Amanda, We appreciate your business, TJ, Kevin and our team looks forward to serving you again soon!
Best Regards,
Ron Anderko, General Manager
RAnderko@lithia.com
They were very welcoming and took care of my car. I'll be
back for sure.
back for sure.
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by Liz.d.09
Verified Customer
Verified Customer
Nov 01, 2021 -
Lithia Volkswagen of Des Moines responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Best Regards,
Ron Anderko, General Manager
RAnderko@lithia.com
Great service in the shop but not when I checked in. The
person who checked me (Jason) provided poor customer service.
person who checked me (Jason) provided poor customer service.
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by JAKEMOMSEAN
Verified Customer
Verified Customer
Oct 29, 2021 -
Lithia Volkswagen of Des Moines responded
Thank you for your feedback. We appreciate your business and will share your comments with the team. Thank you for choosing Lithia Volkswagen of Des Moines.
Best Regards,
Ron Anderko, General Manager
RAnderko@lithia.com
The technician did not change the sticker to let me know
when my next oil
Change will be. This happens all the time. Frustrating!!
when my next oil
Change will be. This happens all the time. Frustrating!!
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by TRIPLEM66
Verified Customer
Verified Customer
Oct 30, 2021 -
Lithia Volkswagen of Des Moines responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Best Regards,
Ron Anderko, General Manager
RAnderko@lithia.com
Very good service! Work was done while I waited and they
were very very prompt!
were very very prompt!
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by TOMMYTREWTOO
Verified Customer
Verified Customer
Sep 30, 2021 -
Lithia Volkswagen of Des Moines responded
Thank you, Tommy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Best Regards,
Ron Anderko, General Manager
RAnderko@lithia.com
Great service went above and beyond. I look forward to
working with you in the future
working with you in the future
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by aarondhard
Verified Customer
Verified Customer
Sep 27, 2021 -
Lithia Volkswagen of Des Moines responded
Thank you for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business, Aaron! We hope to see you again soon.
Best Regards,
Ron Anderko, General Manager
RAnderko@lithia.com
Service advisor was not very friendly or welcoming. Felt
like I was interrupting his day.
like I was interrupting his day.
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by Manualfocus
Verified Customer
Verified Customer
Oct 03, 2021 -
Lithia Volkswagen of Des Moines responded
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Best Regards,
Ron Anderko, General Manager
RAnderko@lithia.com
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5 yrs, 9 mos
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