Kevin DeLuna | Page 13

My salesman Kevin was able to take a brand new truck and set it aside for me until I was able to make it down. Plus I wanted to put some money down on the truck as well, but forgot my checks at home in Edmo set it aside for me until I was able to make it down. Plus I wanted to put some money down on the truck as well, but forgot my checks at home in Edmond. Kevin drove to my house the next day to pick up the check from me to save me a trip. The customer service was amazing. More

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If you return a vehicle and they put that vehicle up for sale before they refund you your money, that is 100% wrong. It took them 8 days for them to return my money via a check in the mail. A non-secured re sale before they refund you your money, that is 100% wrong. It took them 8 days for them to return my money via a check in the mail. A non-secured regular postage mail. For $11,200. They had their car back for 3 days and up for sell and before they even sent out my refund check. They should have done a secured bank to bank transfer or at least mail it with a tracking number. Or returned my original cashier's check. I have talked to other dealerships here and the Tulsa area and there is a standard 3-day 300 mile return policy even on non warranty as is vehicles. Nick Hallmark was the only five star person at that dealership. Whoever was in charge of returning my money did a horrible job. Especially when you have multiple people in your accounting department that's able to write checks. I do not know if they were punishing me for returning a vehicle that broke down on me less than 30 minutes away from the dealership on the turnpike .Or if it was just a really slow process. I am a person with disabilities and besides Nick Hallmark, I felt like I was not treated respectfully. (They had to raise their price on that car because they had to fix the engine. Now the car is $13.6k) test drive vehicles for more than 30 minutes at highway speeds to make sure everything is running correctly. Live and learn. More

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This was the second time I have purchased from Carter Chevrolet. Excellent service from start to finish. Everyone was very nice and helpful. Thanks Kevin! Chevrolet. Excellent service from start to finish. Everyone was very nice and helpful. Thanks Kevin! More

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They were awesome. I was really impressed how fast and easy the sale went. Kevin really helped us out, considering my wife was really ready to trade lol. easy the sale went. Kevin really helped us out, considering my wife was really ready to trade lol. More

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Buying a new vechile at Carter Chevy was the best experience ever. Kevin was knowledgeable and thoroughly explained the features that came with the Suburban. No pressure, friendly and helpful. We experience ever. Kevin was knowledgeable and thoroughly explained the features that came with the Suburban. No pressure, friendly and helpful. We certainly will tell friends and family to go to Carter when looking for a vehicle. More

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Kevin was super easy to deal with. He communicated well, was extremely helpful and never pressured us into anything ever. I shopped around for months before finding the best deal at Carter was extremely helpful and never pressured us into anything ever. I shopped around for months before finding the best deal at Carter More

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Great place. It’s not just the range of inventory they have or their great prices, it’s their customer service, everyone we’ve dealt with has been nice. I hate going to dealerships by myself. I definitely have or their great prices, it’s their customer service, everyone we’ve dealt with has been nice. I hate going to dealerships by myself. I definitely don’t have anxiety going here. No salesman hassling you or following you around trying to get a sale. Bought two vehicles from them so far, driving over a half hour to get there, and will continue to go back. If you go, ask for Andy, he’s amazing! More

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We had a great experience at Carter’s. Kevin gives the best hugs! The entire process was stress free. Much different from our past dealership experiences. best hugs! The entire process was stress free. Much different from our past dealership experiences. More

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I will never buy another vehicle from any other dealership. Everyone is friendly and no pressure shopping. I live a half hour away and will drive to the dealership everytime. I have bought 2 vehicl dealership. Everyone is friendly and no pressure shopping. I live a half hour away and will drive to the dealership everytime. I have bought 2 vehicles from them and everybody there has a smile on their face and ready to talk about anything you want. I always will and have always recommended this dealership to my family, friends, nieghbors and business owners. Thank you everyone for helping me out with everything. Truly a good group of people. More

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Was great to get me the car I wanted . And fast ,very friendly ,personable , I was very comfortable and will do business with them again friendly ,personable , I was very comfortable and will do business with them again More

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