Kevin Dittler
Kevin Dittler at Audi Gilbert

Kevin Dittler | Page 8

Service Advisor

Audi Gilbert

3235 S. Gilbert Road
Gilbert, AZ 85297

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4.8
94 Reviews
4.8

94 Reviews

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94 Reviews of Kevin Dittler

April 05, 2026

Dealership Rating
Employee Rating

After initial miscommunication on both sides, Chad reached out and invited me to come in and bring my car for scheduled service. Kevin, Chad and team provided five star service to me. I was provided w More

by BJCLARKLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Pfannenstiel, Chad Ludwig , Bobby Cuillo

April 05, 2026

Dealership Rating
Employee Rating

I have had 3 Audi vehicles and serviced them between California, Virginia, and now Arizona and this is by far the best service I have received for any of my vehicles as long as I am in Arizona this is t More

by Cobalt88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Pfannenstiel, Chad Ludwig

April 01, 2026

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Employee Rating

The Audi service dept was efficient, polite and timely. Explained all processes and reviewed cost upfront More

by Sbaus
Service Price Transparency
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Recommend Dealer
Yes

March 31, 2026

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It should not take 3 days to have the oil change, 10,000 mile service and a recall completed. The car sat at the dealership for over 24 hours before it was even looked at.. More

by jfox9879
Workmanship
Service Time
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Recommend Dealer
No
Mar 31, 2026

Audi Gilbert responded

Thank you for taking the time to provide a review. We sincerely apologize for the delay and for not getting your vehicle into service sooner. We understand how frustrating it is to be without your car, especially for routine maintenance and a recall. Our records indicate additional items were added to the work order but were addressed and ultimately resolved with the recall. Please let us know if you're experiencing any other issues with the vehicle. We hope it is operating as it should. Finally, we appreciate you bringing the delay to our attention. We’ll work with our teams to improve our scheduling and turnaround times. Please feel free to contact our General Manager at (480) 899-8000 with any additional thoughts, questions, or concerns. Thanks again for your business!

March 28, 2026

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Employee Rating

Excellent service Outstanding service from Audi Gilbert, Kevin was professional, attentive, efficient, and friendly, creating a smooth, truly five star experience overall. More

by joycehuangrealtor
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dittler

Mar 30, 2026

Audi Gilbert responded

Thank you for the excellent review! We’re thrilled to hear you had such a smooth, five-star experience with us at Audi Gilbert. Kevin will be especially happy to know his professionalism, attentiveness, and friendly approach made a great impression. We truly appreciate your support and look forward to serving you again in the future!

March 28, 2026

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It’s always a great experience at Gilbert Audi. . we are treated with respect by a professional staff? More

by rks32
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Pfannenstiel, Chad Ludwig

Mar 30, 2026

Audi Gilbert responded

Thank you for your kind words! We’re so glad to hear that each visit to Audi Gilbert is a great experience for you. Treating our guests with respect and providing a professional, welcoming environment is always our top priority. We truly appreciate your continued trust and look forward to seeing you again!

March 27, 2026

Dealership Rating
Employee Rating

My advisor was very professionnal and the work on my car was on time. Very kind staff ! More

by mario.delisle12
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 30, 2026

Audi Gilbert responded

Thank you for your thoughtful review! We’re glad to hear Kevin provided professional service and that your vehicle was completed on time. It’s also great to know our team’s kindness made a positive impression. We truly appreciate your support and look forward to assisting you again in the future!

March 23, 2026

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I had great experience, good conversation and my car was taken care of and cleaned ready for pick up. The complimentary uber also very convenient. More

by BREANNA.BUSH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Audi Gilbert responded

Thank you so much for your kind review! We’re glad to hear you had a great experience! It’s wonderful to know your car was well taken care of and clean when ready to pick up. We're also glad to hear that the Uber service made things more convenient for you. We truly appreciate your feedback and look forward to taking care of you again in the future!

March 23, 2026

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Employee Rating

Kevin did a great job and was very helpful, supportive and knowledgeable throughout the process. More

by Matthew.t.yancy
Recommend Dealer
Yes

Other Employees Tagged: Chad Ludwig

Mar 25, 2026

Audi Gilbert responded

Thank you for your kind words! We’re so glad to hear Kevin provided such helpful, supportive, and knowledgeable service throughout the process. We truly appreciate your feedback! Thanks again for your continued business!

March 21, 2026

Dealership Rating
Employee Rating

Diag was done accurately and completely. Very grateful for the technician that performed the labor and for Kevin to be able to put it together to an agreeable price. Thanks so much! GIVE THE More

by JS1830
Recommend Dealer
Yes
Mar 21, 2026

Audi Gilbert responded

Thank you so much for your kind words! We’re thrilled to hear that the diagnosis was accurate and thorough, and that you had a great experience with our team. We’ll be sure to pass along your appreciation to the technician for their hard work, as well as to Kevin for making everything come together at a price that worked for you. And don’t worry—we definitely hear you on that bonus! Your support and enthusiasm mean a lot to us. Thanks again for taking the time to share your experience!

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